Hôtel près de Château de Carisbrooke, Newport, Newport

« Cleaning & quietly »

« The room seemed clean, dirty towel that was left was removed after this was pointed out. Room was well equipped with coffee maker and kettle, nice modern bathroom. To our surprise the room was not cleaned during the day and towels not refreshed. Also coffee, tea, water etc was not replenished. Breakfast in the local pub across the square was not good. No fresh fruit for instance and the used ingredients were not the best. »

« Booked as hotel had a swimming pool - was never advised pool closed as waiting on parts »

« Unfortunately the room requested was not available as we had our small dog with us so were allocated a dog friendly room which was fine but it only had a 4’6 bed which really is not expected these days. Following the downgrading of the room by the hotel and being advised that the room requested would be cheaper. The new price unfortunately was not honoured despite numerous requests for a refund so overall not the best experience. »

« No air conditioning but there was a dyson fan and a heater. Room had a coffee machine, mini fridge, hairdryer and a handheld steamer. We stayed in a room overlooking the harbour and it was very quiet. You couldn't hear any noise from the pub next door. Room was modern and very clean. The bed was huge (king) and very comfortable. There were places nearby to get breakfast and is very close to a Sainsbury and M&S food (Apr26). »

« Booked this hotel as last minute, I come to the island often to visit my dad so this was first time staying somewhere different. Set up more like a b&b than an actual hotel though. John the owner was lovely showed us to our room, and even made sure I knew the code to get back in through the main door. He made us breakfast each morning we were there too which was nice. Only thing id say, is that there was no tea bags or coffee / cups to go with the kettle in the room so had no use being there....

« Bel hôtel situé dans un joli cadre avec le lac. Les chambres sont spacieuses, de même que la salle de petit-déjeuner et restauration qui offre une très belle vue sur le parc et le lac. Le spa est aussi un plus bien appréciable. Enfin le personnel est très sympathique. »

« Issues about the room Open the door - strong musky smell even with the window open. On arrival in the room I had to remove 5 spiders (each in different corners of the room) aswell as several cobwebs. Carpet had a massive stain upon entering the room which probably added to the musky smell. Room uninviting and very small for double. Décor was 1970's styled, looking incredibly dated. Bath had large scattered spots of paint so you certainly wouldn't bath in it. Can’t shave as there’s no plug in...

« Clean and comfortable room. Friendly staff »

« Friendly staff, clean rooms and quite comfortable. I would have scored it higher if the thermostat on the radiator was working. The room became uncomfortably warm during the night, and I had to open the window because I couldn’t adjust the radiator »

« Chambre quadruple de taille tout à fait correcte, un lit double et des lits superposés pour les enfants. Matelas à ressorts de pauvre qualité et très grinçante. Salle de bain personnelle mais eau de douche qui s'écoule très mal, problème signalé au matin mais que l'on retrouve non résolu le soir venu. Sol sale. Petit déjeuner (full English breakfast) de qualité très moyenne, peu copieux. Rapport qualité prix peu satisfaisant, cette réservation avait été tardive et les établissements de...

« Excellent breakfast, with lot of choice. Same for meals in the evening. Friendly staff. Seating would benefit from seat pads(bedrooms & bar areas) Bedrooms - clean & comfortable...nice if hot chocolate was an option...also biscuits. »