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Bewertungen von New Park Hotel

3.5 out of 5
New Park Hotel
100 LAMMAS STREET, Carmarthen, Wales

Bewertungen

8.6

Hervorragend

24 von insgesamt 48 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
18 von insgesamt 48 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 48 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 48 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 48 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

8.6/10

Personal & Service

8.6/10

Ausstattung

9.0/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Stephen

Geschäftlich gereist
Gut: Ausstattung
Internet went down late in evening so no tv channels. Was to late to bother anybody. Other than that great p oh ace will stay again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manger am 29. Apr. 2024
Never too late you should have called, hope it didn’t spoil your evening and hope to see you again soon RegardsZoe

10/10 – Hervorragend

Andrew

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel check in was unattended, and there is no reception/bar/restaurant but standard of room was excellent and there are plenty of nearby places to eat/drink at. Really great value for money.
Aufenthalt von 1 Nacht im November 2023
Antwort von Manger am 30. Nov. 2023
Thank you for your review RegardsZoe

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It’s not a hotel
Toilet stunk of sewers after using shower. It’s not a hotel, no check in desk, you get a text prior asking you to download an app to get access to the hotel/room. If you don’t do this you can phone the number on the front door when you arrive to get access. Way to much hassle a lot of better options in the area. I will not stay again and I am a frequent traveler.
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Helena

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely clean room with very helpful staff. Only down side is that the Wi-Fi didn't work from my room and was so far away from the router that it only rarely showed up.
Aufenthalt von 2 Nächten im November 2023
Antwort von Manger am 24. Nov. 2023
Thank you for your review, you should not have experienced any problems with Wi-fi though, if you had let me know I could have looked into this for you.RegardsZoe

10/10 – Hervorragend

steven

Geschäftlich gereist
.
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Brendan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean, quiet and large comfortable room with en suite. Easy "Faceless" check in & out.
Aufenthalt von 4 Nächten im April 2023
Antwort von Manager am 2. Mai 2023
Thank you for your review I’m glad you enjoyed your stay with usRegardsZoe

10/10 – Hervorragend

Adetola

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Manager am 9. Okt. 2022
Thank you for your review RegardsZoe

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2022
Antwort von Manager am 27. Sept. 2022
Thank you for your reviewRegardsZoe

10/10 – Hervorragend

Khushbu

Aufenthalt von 1 Nacht im September 2022
Antwort von Manager am 14. Sept. 2022
Thank you for you review RegardsZoe

8/10 – Gut

Stephanie

Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im August 2022
Antwort von Manger am 22. Aug. 2022
Thank you for your review

8/10 – Gut

Dave

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
The check in by app is going to be a problem for some people and you can only do it one one device
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Manager am 30. Juli 2022
Thank you for your review, we do offer other check in options and you can have the app on more than one phone and request a second code should you wish. Regards Zoe

2/10 – Ungenügend

Loic

Aufenthalt von 1 Nacht im Juli 2022
Antwort von Manager am 30. Juli 2022
I am sorry you were not happy but unable to respond as you have not explained why Regards Zoe

10/10 – Hervorragend

p a williams

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Manger am 30. Juni 2022
Thank you for your review Regards Zoe

8/10 – Gut

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Manager am 2. Feb. 2022
Thank you for taking the time to review our hotel, we are pleased you enjoyed your stay . Regards Zoe

10/10 – Hervorragend

Jason

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021
Antwort von Manager am 15. Nov. 2021
Thank you for your review Regards Zoe

10/10 – Hervorragend

Amber

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Manager am 15. Nov. 2021
Thank you for your review Regards Zoe

10/10 – Hervorragend

Mohamed

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are very friendly and helpful.
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von Manager am 15. Nov. 2021
Thank you for your review Regards Zoe

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room good, area and noise not
Good points. Easy check-in/access to accommodation and standard of decor, bathroom and bed good. Not so good the room is not soundproofed as claimed, I could hear everything the person upstairs was doing including blowing his nose! Despite the secondary glazing you could hear everything outside. However the real issue, not one of the hotel’s doing was the rather sinister behaviour on the street right outside the hotel were large groups of men gathered, racing cars with modified exhausts, arguing and shouting from 23.30 to 02.00, it was a Tuesday night with hardly any pubs open or many people out drinking so clearly there is a concerning anti-social behaviour problem in this area.
Aufenthalt von 1 Nacht im September 2021
Antwort von Manager am 25. Sept. 2021
I’m sorry you had to endure such anti social behaviour, thank you for your review Regards Zoe

10/10 – Hervorragend

jason

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Lovely well laid out Morden styled room with plenty of space, great contact from Zoe, really easy to use app to get into property and room couldn’t be happier
Aufenthalt von 1 Nacht im August 2021
Antwort von Manager am 2. Sept. 2021
Jason thank you for your review, hope to see you again soon. Regards Zoe

4/10 – Schlecht

Tracy

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
None
Wasn’t to bad , but second night there were a lot young adults performing on the streets outside out hotel , , going on through the the night snd getting louder, still going on past 2am in the morning , and getting loader . Considering there was camera all way down the street , and nothing was done . I wouldn’t rate the price we had to pay for the rooms at all
Aufenthalt von 2 Nächten im August 2021
Antwort von Manager am 27. Aug. 2021
Tracy I’m sorry that you had to endure such noise and behaviour, unfortunately we cannot control the behaviour of adults on a public street but totally understand and can only apologise. Regards Zoe

10/10 – Hervorragend

Dave

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Parking Could Be Challenge, accommodation awesome!
The parking was on street, and Permit holders only from 08:00-18:00 Mon - Sat, luckily we stayed on a Sunday. Room was great, and bathroom was large, happy with the accommodation and would stay again.
Aufenthalt von 1 Nacht im August 2021
Antwort von Manager am 23. Sept. 2021
Thank you for your review, if you stay again ask us about parking as we have limited facilities Regards Zoe

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The size of the shower and the free WiFi was a massive plus
Aufenthalt von 2 Nächten im August 2021
Antwort von Manager am 22. Aug. 2021
Thank you for your review, I’m glad you enjoyed your stay and hope to see you again soon regards Zoe

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2021
Antwort von Manager am 12. Aug. 2021
Thank you for your review Regards Zoe

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Nicely refurbished inside. Housekeeping excellent
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Manager am 24. Juli 2021
Thank you for your review I’m glad you enjoyed you stay and hope to see you again soon Regards Zoe

8/10 – Gut

rosemary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bit daunting using FLEXIPASS to enter the hotel and one needs to have a smartphone fully charged for this. The outside of the hotel looked shabby but the inside was a delight Lovely furnished compact rooms.
Aufenthalt von 1 Nacht im Juli 2021
Antwort von Manager am 16. Juli 2021
Hi Rosemary Thank you for your review, I’m sorry you found the keyless entry a bit stressful. We do ask if you are happy with this system and offer keycards as an alternative. Hope you enjoyed your stay amd hope to see you again soon. Regards Zoe

10/10 – Hervorragend

Lisa

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quick over night stop
Nice clean modern room with amazing shower and comfortable beds. Easy access using flexipass app. Plenty of plug sockets to charge everything up! Would definitely recommend
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Manager am 27. Juni 2021
Thank you for your review, I pleased you were happy with your stay and hope to see you again soon Regards Zoe

2/10 – Ungenügend

Sean

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Booked on line when and phone to tell them what time I will arrive no answer . When I got to the hotel it was closed and two phone numbers on the door neither would answer and one week later no call back. They took my money and no refund . Hotel.com should not be promoting this type of service .
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Manager am 18. Juni 2021
Hi Sean I can’t apologise enough but do not understand how you could not get hold of anyone as we were fully booked on Saturday and I personally had contact with each guest, I tried telephoning the number given at the rime of booking and even left a keycard in the nightsafe incase you were checking in late. I assumed you had changed your mind for whatever reason and marked you as a no show. I have no issues in refunding your booking under the circumstances but this would need to be requested via Hotel.com. I can assure you this was not intentional on our behalf and can but apologise for the inconvenience. Regards Zoe

8/10 – Gut

shree shankar

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Manager am 16. Juni 2021
Thank you for your review, hope to see you again soon. Regards Zoe

8/10 – Gut

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Work stop
Stayed for work. Easy check-in / out (all through phone app). Rooms are fresh and clean with good facilities.
Aufenthalt von 2 Nächten im November 2020
Antwort von Manager am 12. Nov. 2020
Thank you David for your review hope to see you again soon. Regards Zoe

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfy bed nice room.
Aufenthalt von 4 Nächten im Oktober 2020
Antwort von Manager am 9. Okt. 2020
Thank you for your review Regards Zoe

10/10 – Hervorragend

Jack

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good!
Excellent stay, very modern and clean room. No restaurant facilities on site but when I asked the lady who dealt with me if she recommended anywhere, she happily made a reservation at the pub down the street and the food was fantastic
Aufenthalt von 1 Nacht im September 2020
Antwort von Manager am 24. Sept. 2020
Thank you for your review, hope to see you again soon. Regards Zoe

8/10 – Gut

Wendy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2020
Antwort von Manager am 23. Sept. 2020
Thank you for your review hope to see you again soon Regards Zoe

8/10 – Gut

Iain

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
excellent centre location.
In the centre of town , no reception but the owner left key cards in locked key safe and advised accordingly. The room was finished to a high standard very comfortable king sized bed , and nice and quiet.
Aufenthalt von 1 Nacht im September 2020
Antwort von Manager am 23. Sept. 2020
Iain Thank you for your review and hope to see you again soon. Regards Zoe

8/10 – Gut

Nicola

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall a good hotel.
Aufenthalt von 3 Nächten im September 2020
Antwort von Manager am 23. Sept. 2020
Thank you for your review and hope to see you again soon. Regards Zoe

8/10 – Gut

lauren

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely clean room in central location
Lovely room in central location. Quite a lively area - quite noisy at night, however the room was lovely, clean and comfortable. Check in wasn’t quite clear however spoke to a lovely lady who provided quick and easy instructions so was in in no time.
Aufenthalt von 1 Nacht im August 2020
Antwort von Manager am 31. Aug. 2020
Thank you for your review hope to see you again soon. Regards Zoe

4/10 – Schlecht

Mike, Monmouth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was spotless and very modern looking the host was very helpfull Dislikes was supposed to have been 11am check out but had the maids knocking on the door to change the room at 9.50am
Aufenthalt von 2 Nächten im August 2020
Antwort von Manager am 25. Aug. 2020
Mike I’m so sorry to hear this, the maid isn’t even supposed to start till 10am and then only service rooms that have been vacated. I hope you didn’t leave until you were ready too. I will certainly address this matter and again my apologies! Regards Zoe

8/10 – Gut

Chris, Port Talbot wales

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was situated within walking distance to amenities. Room clean modern and comfortable. The only criticism was that that there wasn't enough toilet roll and pillows could do with changing.
Aufenthalt von 2 Nächten im August 2020
Antwort von Manager am 24. Aug. 2020
Thank you for your comments, I will check pillows out and ensure there is sufficient toilet rolls. Regards Zoe

10/10 – Hervorragend

Daniel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
How a room should be
Quality room with very comfortable bed, had a good nights sleep, good shower and would recommend staying here
Aufenthalt von 3 Nächten im Juni 2020
Antwort von Manager am 12. Juni 2020
Thank you for your review and hope to see you again soon. Regards Zoe

10/10 – Hervorragend

Craig

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean, comfy and cozy rooms with all amenities required. Shower was really good. Staff very welcoming and helpful. Would highly recommend.
Aufenthalt von 2 Nächten im November 2019
Antwort von Manager am 8. Nov. 2019
Thank you for your review and we look forward to welcoming you next time. Regards Zoe

10/10 – Hervorragend

Dylan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Manager am 24. Okt. 2019
Thank you for your review, hope to see you again soon. Regards Zoe

10/10 – Hervorragend

Tom

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friday night stay.
Hotel was perfect, the room was clean and modern with a very comfortable bed and great shower. Zoe was just a phone call away to answer any queries and she has a very pleasant Manner. Location was also excellent being close to everything and we’ll definitely stay again.
Aufenthalt von 1 Nacht im September 2019
Antwort von Zoe Aspinwall am 3. Okt. 2019
Thank you so much for your king review, I glad you enjoyed your stay and hope to see you again soon! Regards Zoe

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 2 Nächten im Juli 2019
Antwort von Zoe am 20. Aug. 2019
Thank you for your review

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and modern. Great location. Friendly check in. Comfy bed.
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Zoe am 20. Mai 2019
Thank you for taking the time to review our hotel, hope to see you again soon ! Regards Zoe

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was beautiful. All brand new, nice linen and towel. Great shower. Bed was comfortable. Coffee and tea tray well stocked. This is not a hotel but rooms. We were greeted at door and given key. No reception. Laura contacted me by text and was very helpful. The only issue was a terrible smell of drains. Only occurred when water was running in bathrooom but was quite horrible. Laura told me a plumber had been called so hopefully resolved now. Good value for money. Near to where we were attending a party.
Aufenthalt von 1 Nacht im März 2019
Antwort von Zoe Aspinwall am 4. Okt. 2019
Thank you for taking the time to review our hotel, my apologies for the problem with the drains but I know its is no use to yourself but this problem has now been resolved. Regards Zoe