Hotel Castleton

« There is so much nature and friendliness! »

« To stay in this traditional boardhouse evoked memories of childhood growing up in Jamaica. Jay’s team of people couldn’t have been more pleasant and went out of their way to look after us. A short but very sweet visit to the Blue Mountains! »

« Miss Sue-such a wonderful, friendly, and down-to-earth spirit. Her energy lights up any room. When we arrived, Sue greeted us with open arms and showed us our place of rest for the next 3 days. The B&B was clean, smelled great, and well-fitted with all the amenities- clean towels, tea bags, water, etc.-we needed for our stay. The backyard is a wonder to behold with beautifully maintained garden- Greco-like inspiration. Privacy at its peak and a homeliness to cherish. There is a pool (we didn't...

« The management team was awesome, the AC didn’t work in the main room on the first night but Ms Vicki made sure that I didn’t go a second night without it. »

« The upfront communication was above average. The host helped us to arrange airport transfer. The apartment was clean, and the view it lovely especially at night. »

« Endroit fantastique, vraiment propre et bien entretenu. Nous avons été pris soin, très bonne nourriture, matelas et oreillers très confortables, salle de bain propre. Nous avons pris un shuttle pour se rendre et revenir au début du sentier de Blue Mountain. Dire que nous étions hébergé chez Jay nous a permis de se sentir en sécurité dans cet environnement retiré »

« Localisation incroyable avec une vue imprenable sur les collines et sur la baie de Kingston. Un séjour très agréable. »

« I absolutely enjoyed it nice little area to relax l am very surprised that have never heard about this location very impressed about everything »

« A really amazing find! Stunning location with fantastic views. Quiet and relaxing. The cabin was a great experience and we were so well looked after by Anne-Marie. »

« Good customer service »

« First time we stayed here in March water went away for 4 hours. We are back and they installed a backup system. These folks care about giving the guest a good experience and it shows. We will go back next year. »

« Le cadre est exceptionnel, vraiment dépaysant et d’une beauté à couper le souffle. Les locaux sont vraiment très bien décoré, nous avons adoré. »

« The pre-check in experience and connection to the Property manager was thorough and efficient and let you know what to expect upon arrival. Property Manager was great in laying out the property features and surrounding area. The location was walking distance from supermarkets, banks, eating locations etc. For those it pertains to, the US Embassy is also within walking distance. Community is gated so the added security benefit is there. »

« Yes »

« I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...

« Great place. »