2/10 – Ungenügend
Tracie F.
8. Juli 2025
Verbesserungswürdig: Sauberkeit
Death Trap...!!
This was supposed to be a 1 bedroom apartment! The bedroom was locked off for the entire stay which meant that we were sleeping in a living room with absolutely nowhere to put your clothes! We literally lived for 11days with our clothes on the floor, still in their suitcases....The air conditioning in that room was not working and despite being reported on the first day, was not repaired for our whole stay!We had endless issues with access to the building and at one point, we had no water for 12 hours!Having trudged up to the office of Wonderful Italy ( host )yet again , we were informed of the convoluted measures that were required to get our water back on again and told that this regularly happens. Why on earth are the instructions not given in the information about the apartment?The entire place was grubby and had very little in the way of useful amenities, such a shame, it could be lovely, with just a little bit of thought......To top it all, the power went out on the whole building just as we were leaving, having dragged our luggage down from the 3rd floor because the lift wasn't working, we then couldn't get out of the building because the only way out was by pressing a buzzer that wasn't working!We were trapped and having shouted for help, we were lucky that somebody went into the building next door to reset the electrics!!!This apartment is not fit to stay in safely and people should be very aware that you do so at great personal risk!If there was a fire.....
Tracie F.
Aufenthalt von 11 Nächten im Juni 2025