Hotel Catlettsburg

« Positive points: staff very smiling, nice and helpful. Very comfortable bed and sufficient breakfast (no more) Negative points: the walls are very thin (you can hear everything) and a train passes every morning and honks by the way, wifi can be improved, no way to change the tv chanel »

« We were very happy staying here. From the welcoming we received, to the time we left two days later, we enjoyed our stay. We will definitely stay again if we ever make it back that way. The bed was really comfortable, the internet fast, the coffee great, the fridge/freezer worked fantastic and the extra little touches made it a happy stay. Being just right out of town, yet back from the road just enough to feel peaceful and secluded, we swung on the porch swing in the evenings and watched the...

« The night staff lady on the walker was not helpful or friendly she was more worried about getting outside to smoke cigarettes than help the guests very rude and unattentive but the rest of the staff made up for her horrible customer service »

« When checking in the desk staff was incredibly friendly and helpful. Lobby and room smelled clean and everything was in good condition. »

« The largest beautiful the view is beautiful. The rents were very clean and the breakfast was hot and had a good variety. The food was good. We had a lovely stay. »

« The fire alarm went off @ 1:30AM. There was no communication from management & some of the guests on my floor discovered there actually was a fire in a trash can in the outside smoking area ( which left a dark suite mark on the building and melted a 5-6 ft section of the soffit. The fire truck was not called and there was now communication from management about remunerating guests (e.g. by a discount on a night's stay in the future, etc) It was scary and quite disappointing. »

« Was not shown before booking the age of check in and arrived and was not able to stay there »

« Breakfast was good and parking was good »

« First room. I or the desk person had no idea on how to operate the tv in the room or what app to use to watch tv. 2nd room. Toilet was not bolted to the floor. Hair in the tub and sink. No phone cord connected. The tv got 6 channels all of them 1 hour behind actual time. No new channels all old ones. So much noise sounded like a gym in the hallway, i had to yell at the people out there. ice machine on 2nd floor did not work. No bathroom exhaust fan. Tv remote had no battery cover. The experience...

« Le personnel est très agréable. L’hôtel en général est très propre. La piscine également. La chaleur est très bien. Lit King-size excellent. La salle de bain très propre »

« tuff »

« Carpet ripped and torn at the threshold. It was a handicapped room and I fear it was destroyed by wheelchairs constantly going over it. Otherwise, room was very nice, quiet and comfortable. »

« Everything was ok »

« The property is lovely, the staff is top tier, Special thanks to Ms. Ricky for her amazing support and commitment to customer service. She was so helpful as it was my first of many stays in KY. »

« Great last minute stay! »