Hôtel près de Colline du Panthéon, Pimentel, Pimentel

« Personnel de réception désagréable. Nous sommes arrivés très tard, fatigué, et épuisé. Personnel de réception et de restauration était extrêmement hostile et hautaine. Nous avons dû intervenir plusieurs fois pour nous faire servir un repas. »

« Habitaciones limpias y sobriaas. Excelente ubicación »

« Clean room, window above dirt let light in off & on as people returned, kept waking us up, halls were very noisy with people in the late evening, and drilling and construction during the evening. The fan was not enough with no outside windows to get cooler air, so it was extremely hot to sleep. Staff were lovely, restaurant was very good, they got us a taxi to airport at a good price. Location good in downtown. Good price. Comfortable bed. »

« Chambre convenable et propre mais pas d'eau chaude, petit déjeuner médiocre »

« Not a bad place, but for the price, It could be better - comparing after a full month in Peru. 1st when I got to my room - hot water didn't work in the shower. I went to the staff and she insisted that that's how showers work and that was fine. I said... no. In no other place in Peru in any hostel, hostal or hotels, showers were so bad. She offered my to change my room the next day and... showers were fine. I don't understand why insist with the customer on something like that. Besides that,...

« Un accueil très personnalisé, des hôtes charmants, propreté impeccable, un patio/jardin intérieur très soigné, parking, tout est fait pour le confort et le bien être de notre séjour »

« Buen trato, aparcamiento muy pequeño, pero en la calle tienen cámara de seguridad y da "cierta tranquilidad" aparcar afuera. »

« Este hotel me encanta super limpio , la gente super pero super amable, super comodo , esta en el centro d ela ciudad y puedes movilizarte facil desde ahi!!!! Siempre que vengo a chiclayo escogo venir a este hotel porque es lo mejor!!! No dudes en rentarlo no te vas arrepentir.... gracias casa patrones por tu buen servicio »

« Staff were very friendly. However I don’t understand why the room had a window onto the corridor which shone light into my room the whole night. Why not just put up curtains? (The window also didn’t shut completely so it was harder to block out the noise). Ear plugs and eye mask are a must if you want to be able to sleep here. »

« Todo excelente y la ubicacion »