2/10 – Ungenügend
David
Geschäftlich gereist
29. Aug. 2025
Verbesserungswürdig: Ausstattung
I checked in and was assigned a room. Upon opening the door to my room I immediately was hit with a very strong urine smell. I honestly couldn’t tell if it was human or animal. I pulled back the sheets on one of the mattresses to find it heavily stained and covered in hair. I went to the ac unit to get some air moving in the room. The more I walked on the carpet I realized my shoes were sticking to it and I was being bitten by fleas. The carpet was very soiled. The tub was rusted out and the faucet was leaking. I immediately departed the room and went back to the front desk. I told the young lady what was wrong with the room and asked for another room. She acted like I insulted her and said the only other room was being cleaned. I told her I was going to run errands and to notify me when the room was ready. The hotel was not responding to my messages later and they never reached out to notify me of the other room so I booked and stayed elsewhere. They still have yet to respond to me and they better refund my deposit and not charge me for a stay. Stay away from this “hotel” it is filthy and poorly ran. I will be reporting them to the city and the BBB.
David
Aufenthalt von 5 Nächten im August 2025
