Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have stayed at the Edgewater at least 20 times over the past 25 years. It has become progressively worse over that time culminating in a disaster of a stay this past week. For instance: there was no wifi connection in our room. We did not have hot water. The room was not cleaned and the bed was not made during our three night stay. Dishes were not clean. The vertical blinds on the windows have been broken for the last three years and do not close properly. The bedding was worn, old and dingy. The cable TV did not work in the bedroom. The room was never vacuumed. The balcony was dirty, the paint was chipped, the chairs were broken and old. The windows were dirty and the screen door broken. After three days of dealing with the front desk staff who told us they couldn't fix the wifi, clean the room etc, we decided to leave early and spoke to the manager who said she was unaware of our issues even after we consistently complained. When we decided to pay the exorbitant price to stay at the Edgewater to celebrate our 25th Anniversary we expected luxury. We will NOT be staying at the Edgewater in future.