Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
360 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
360
321 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
321
156 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
156
74 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
74
90 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
90
8.0/10
Sauberkeit
8.2/10
Personal & Service
6.8/10
Ausstattung
7.6/10
Zustand der Unterkunft
7.6/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Barbara
Mit der Familie gereist
13. Apr. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundlich, praktisch gelegen
Barbara
Aufenthalt von 1 Nacht im März 2023
Antwort von Linton Rediresponse Specialist am 14. Apr. 2023
Vielen Dank, dass Sie Ihre Bewertung geteilt haben, Barbara. Unser Personal im Red Roof Inn PLUS Chicago - Northbrook/Deerfield freut sich über Ihre Kommentare nach Ihrem letzten Aufenthalt. Es ist herzerwärmend zu lesen, dass unser sehr freundliches Personal und die günstige Lage Ihre Erwartungen erfüllt haben und Sie mit 5/5 bewertet haben. Feedback von unseren Gästen ist immer willkommen, da wir bestrebt sind, die Qualität unserer Dienstleistungen kontinuierlich zu verbessern.Bitte wissen Sie, dass wir Sie als unseren Gast schätzen und Ihr Geschäft schätzen. Nochmals vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Wir würden uns freuen, Sie wiederzusehen, falls Ihre Reise Sie wieder in unsere Gegend führt.Mit Anerkennung,LintonRediresponse Specialist
10/10 – Hervorragend
Barbara
Mit der Familie gereist
13. Apr. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundlich, alles da was nötig.
Barbara
Aufenthalt von 6 Nächten im April 2023
Antwort von Linton Rediresponse Specialist am 14. Apr. 2023
Vielen Dank, dass Sie Ihre Bewertung geteilt haben, Barbara. Unser Personal im Red Roof Inn PLUS Chicago - Northbrook/Deerfield freut sich über Ihre Kommentare nach Ihrem letzten Aufenthalt. Es ist herzerwärmend zu lesen, dass unser sehr freundliches Personal Ihre Erwartungen erfüllt hat und Sie mit 5/5 bewertet haben. Feedback von unseren Gästen ist immer willkommen, da wir bestrebt sind, die Qualität unserer Dienstleistungen kontinuierlich zu verbessern.Bitte wissen Sie, dass wir Sie als unseren Gast schätzen und Ihr Geschäft schätzen. Nochmals vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Wir würden uns freuen, Sie wiederzusehen, falls Ihre Reise Sie wieder in unsere Gegend führt.Mit Anerkennung,LintonRediresponse Specialist
10/10 – Hervorragend
Verifizierter Reisender
30. Juli 2019
Verifizierter Reisender
Aufenthalt von 5 Nächten im Juli 2019
Antwort von Brian am 2. Aug. 2019
Thank you for your feedback!
10/10 – Hervorragend
Verifizierter Reisender
4. Juli 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel was nice and convenient for our stay.
The Hotel was convenient and had a good connection to get excellent breakfast outside by walking a small distance.
Verifizierter Reisender
Aufenthalt von 4 Nächten im Juni 2017
8/10 – Gut
Verifizierter Reisender
3. Juli 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 4 Nächten im Juni 2017
10/10 – Hervorragend
C.Dora, Berlin
27. Apr. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top Preis Leistungs Verhältnis
Das Hotel ist zweckmäßig eingerichtet. Die Betten sind sehr gut. Die Zimmer sind sauber und das Personal ist ausgesprochen freundlich. Es gibt zu jeder Zeit kostenlosen Kaffee oder Tee. Die unteren Zimmer sind nicht gerade hell und die benachbarte Strasse ist ein wenig laut. Aber ganz ehrlich, das ist ja auch kein Wellnesshotel und Preis- Leistung ist super. Ich würde da jeder Zeit wieder einchecken.
C.Dora
10/10 – Hervorragend
Esme
30. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Esme
Aufenthalt von 1 Nacht im April 2024
Antwort von Tianna RediResponse Specialist am 2. Mai 2024
Hello Esme,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
10/10 – Hervorragend
Wendy, Little Rock
Mit einer Gruppe gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to airport & Six Flags. It’d be nice if they had breakfast
Wendy
Aufenthalt von 2 Nächten im April 2024
Antwort von Oniel Rediresponse Specialist am 23. Apr. 2024
Thank you Wendy, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know, it's also nice reading that you took liking to our hotel's convenience. We do not offer breakfast at this particular location, however, we do have restaurants that are within walking distance from our property. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof Management
8/10 – Gut
Thorcrom
19. Apr. 2024
Gut: Sauberkeit
No complaints.
Thorcrom
Aufenthalt von 2 Nächten im April 2024
Antwort von Samantha RediResponse Specialist am 26. Apr. 2024
Dear Thorcrom,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD. It's great to hear that you had a good experience with no complaints, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
10/10 – Hervorragend
Egidijus, Willowbrook
14. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Egidijus
Aufenthalt von 1 Nacht im April 2024
Antwort von Tianna RediResponse Specialist am 15. Apr. 2024
Hello Egidijus, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we re proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
6/10 – Okay
Dobrana, parma hts
Mit der Familie gereist
9. Apr. 2024
Gut: Personal & Service
The place is ok.
Dobrana
Aufenthalt von 3 Nächten im April 2024
Antwort von Xao RediResponse Specialist am 10. Apr. 2024
Thank you for sharing your feedback with us, Dobrana. The team at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield appreciated your 3/5 score. It was also pleasing to know that our location was satisfactory.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist
10/10 – Hervorragend
Oktawia
Mit Haustieren gereist, Mit dem Partner gereist
4. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As much as it might not look or be one of the most moderns it’s always super clean! The rooms are perfect and as someone who usually suffers bad allergies staying at Inns and hotel - at Red Roof Inn Plus here I can’t complain about them!
Oktawia
Aufenthalt von 1 Nacht im März 2024
Antwort von Samantha RediResponse Specialist am 5. Apr. 2024
Dear Oktawia,Thank you for taking the time to write a review of your stay at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD. I am happy you found our hotel to be super clean and rooms to be perfect. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
10/10 – Hervorragend
Eric
26. März 2024
Gut: Sauberkeit und Personal & Service
Eric
Aufenthalt von 1 Nacht im März 2024
Antwort von Oniel Rediresponse Specialist am 27. März 2024
Hi Eric,We are sorry you had a less than satisfactory experience, prompting your 5/5 rating following your stay at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist
2/10 – Ungenügend
Angelie
Mit dem Partner gereist, Mit einer Gruppe gereist
14. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We found strands of hair under our sheets and the heater was not working. Disgusting overall but I guess that's the price you're paying for.
Angelie
Aufenthalt von 1 Nacht im März 2024
Antwort von OnielRediresponse Specialist am 15. März 2024
Hi Angelie,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield. Please accept our most sincere apologies for the concern you described regarding hair found under the sheet. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist
10/10 – Hervorragend
Yutao
Geschäftlich gereist
8. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cheap room but clean and quite enough.
Yutao
Aufenthalt von 1 Nacht im März 2024
Antwort von Red Roof Management am 8. März 2024
Dear Yutao,Thank you for taking the time to write a review of your stay at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD. I am happy you were pleased our affordable room which was very clean and quiet. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,SamanthaRed Roof ManagementRediresponse Specialist
8/10 – Gut
Eric
Geschäftlich gereist
18. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Would need to stay a few more times to make a good decision about this room rental.
Eric
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kamaria RediResponse Specialist am 19. Feb. 2024
Dear Eric,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management
10/10 – Hervorragend
Alex
4. Feb. 2024
Great people
Alex
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Recordo Rediresponse Specialist am 5. Feb. 2024
Hello Alex,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield. Red Roof aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. It's wonderful to hear that you found our staff to be great, resulting in your perfect score of 5/5.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
10/10 – Hervorragend
Alysa
29. Jan. 2024
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alysa
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Oshane RediResponse Specialist am 29. Jan. 2024
Hello Alysa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
10/10 – Hervorragend
Susana
23. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Susana
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Chevanese RediResponse Specialist am 25. Jan. 2024
Thank you for your positive rating, Susana, following your stay at the Red Roof PLUS+ Chicago - Northbrook/ Deerfield. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist
8/10 – Gut
Misheck
22. Jan. 2024
Misheck
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Sharma RediResponse Specialist am 23. Jan. 2024
Hello Misheck, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
6/10 – Okay
Verifizierter Reisender
14. Jan. 2024
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
you get what you pay for.
I stayed overnight due to the storm. However when I got to my room, my bed sheet had stains on it. I was too tired to complain and just wanted to rest for the night. So I just used another blanket to put on top. Not only that but my bath towel had someone else’s hair on it. Overall, service was good but linens and towels could be washed.
Verifizierter Reisender
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kamaria RediResponse Specialist am 14. Jan. 2024
Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD. It's great to hear that you were pleased with the service that was offered at our location prompting your 3/5 score. However, I sincerely apologize for the lack of cleanliness of the bed sheets, the bath towels and the other issues highlighted which hindered your stay with us. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
10/10 – Hervorragend
Rafael
Geschäftlich gereist
13. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Value
Affordable and comfortable room
Rafael
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kamaria RediResponse Specialist am 14. Jan. 2024
Dear Rafael,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be comfortable and affordable. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management
2/10 – Ungenügend
Carolanda
Geschäftlich gereist
4. Jan. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Carolanda
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Olivia RediResponse Specialist am 11. Jan. 2024
Hello Carolanda, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
10/10 – Hervorragend
Bridgette
3. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I live in Wisconsin now where the streets roll up at 8pm and I loved the 3rd floor view out on the balcony of 94! My room was clean and I enjoyed it.
May I suggest you turn the hot water temp down because that temp was scalding & dangerous, just too hot.
Thank you
Bridgette
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Olivia RediResponse Specialist am 11. Jan. 2024
Thank you, Bridgette, for taking the time to complete our guest survey. I appreciate your 5/5 score following your stay at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield. It's great to hear you loved the view on the 3rd floor and your room was clean. However, please accept our apologies for the hot water not being to your liking. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be taken into consideration to make changes to improve our customer experience. Feedback from our guests are always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
10/10 – Hervorragend
Rebecca
2. Jan. 2024
Rebecca
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Antonio,RediResponse Specialist am 3. Jan. 2024
Hello Rebecca, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist
10/10 – Hervorragend
ken
12. Dez. 2023
ken
Aufenthalt von 9 Nächten im November 2023
Antwort von Sharma RediResponse Specialist am 14. Dez. 2023
Hello Ken, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
8/10 – Gut
Verifizierter Reisender
11. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sharma RediResponse Specialist am 12. Dez. 2023
Dear Valued Guest, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
10/10 – Hervorragend
Antonio, Calumet City
Geschäftlich gereist, Mit dem Partner gereist
10. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything
Antonio
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sharma RediResponse Specialist am 11. Dez. 2023
Thank you for taking the time to write about experience at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD. Antonio, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about you were pleased with everything. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Antonio, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Red Roof Management
10/10 – Hervorragend
Cyprian
8. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cyprian
Aufenthalt von 1 Nacht im Dezember 2023
8/10 – Gut
Sheila
2. Dez. 2023
Gut: Sauberkeit und Personal & Service
Convenient location with several dining options nearby.
Sheila
Aufenthalt von 5 Nächten im November 2023
Antwort von Gabrielle RediResponse Specialist am 5. Dez. 2023
Thank you for taking a moment to leave a review, Sheila. The staff and I at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield appreciate your 4/5 score following your stay. I am thrilled that our convenient location pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management
10/10 – Hervorragend
ken
2. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
ken
Aufenthalt von 5 Nächten im November 2023
Antwort von Gabrielle RediResponse Specialist am 5. Dez. 2023
Thank you for taking a moment to leave a review, Ken. The staff and I at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,Red Roof Management
8/10 – Gut
William
Geschäftlich gereist
24. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice for a business stay. great WiFi.
William
Aufenthalt von 2 Nächten im November 2023
Antwort von Recordo Rediresponse Specialist am 25. Nov. 2023
Hello William,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD. We value you as a our guest and welcome your 4/5 score. Hearing that you had a comfortable business stay with us was thrilling to read. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
8/10 – Gut
Lidia
Geschäftlich gereist
19. Nov. 2023
Gut: Sauberkeit und Personal & Service
It’s good for the price
Lidia
Aufenthalt von 1 Nacht im November 2023
Antwort von Xao Red Roof Management RediResponse Specialist am 20. Nov. 2023
I appreciate the time that you took to share your sentiments with us, Lidia. Our team at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield appreciated your 8/10 score following your stay. We were also pleased to read that our location was good for the price.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure to host you again in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist
8/10 – Gut
Chris
18. Nov. 2023
Chris
Aufenthalt von 1 Nacht im November 2023
Antwort von Sharma RediResponse Specialist am 10. Dez. 2023
Hello Chris, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
10/10 – Hervorragend
Diane L
18. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We have stayed at this hotel before, but not for a few years. It was a great place to stay and maybe even better now. I love the simplicity, the privacy and the cleanliness of the hotel. We were greeted by a pleasant hotel clerk who gave us all the information we needed. I would recommend this hotel to anyone. I love that they are pet-friendly and the price is very affordable.
Diane L
Aufenthalt von 1 Nacht im November 2023
Antwort von Recordo Rediresponse Specialist am 19. Nov. 2023
Hello Diane,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD. We value you as a our guest and welcome your 5/5 score. It's great to see that you were once more pleased with our level of cleanliness, hospitable staff and competitive rates. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,RecordoRed Roof Management Rediresponse Specialist
8/10 – Gut
Sheila
17. Nov. 2023
Gut: Sauberkeit und Personal & Service
There is a lot of goose poop in the parking lot. On a previous visit, it got all over my shoes and tracked into my room. This is not their fault but…something should be done to eliminate so many birds.
Sheila
Aufenthalt von 1 Nacht im November 2023
Antwort von Recordo Rediresponse Specialist am 17. Nov. 2023
Dear Sheila,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ CHICAGO - NORTHBROOK/ DEERFIELD. We appreciate your 4/5 score. I'm sorry to hear of the situation you highlighted. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
8/10 – Gut
Hamid
Geschäftlich gereist, Mit einer Gruppe gereist
11. Nov. 2023
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Corridor hallway and lift needs maintenance
Hamid
Aufenthalt von 1 Nacht im November 2023
Antwort von Olivia RediResponse Specialist am 11. Nov. 2023
Thank you, Hamid, for telling us about your stay at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield. I am disappointed that your stay fell short due to the corridor, hallway and the left needs maintenance. Please accept our apologies for the inconvenience caused by the issue you highlighted and can assure you that this is not reflective of our usual standards. While Red Roof goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you, so your comments will be reviewed by staff, in effort to ensure your experience is not repeated in the future. Nevertheless, feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
8/10 – Gut
Jamie
10. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jamie
Aufenthalt von 1 Nacht im November 2023
Antwort von Devorine Red Roof Management am 10. Nov. 2023
Thank you for taking a moment to rate your experience, Jasmin. The staff at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist
2/10 – Ungenügend
Kenyada
8. Nov. 2023
Kenyada
Aufenthalt von 1 Nacht im November 2023
Antwort von Devorine Red Roof Management am 10. Nov. 2023
Thank you for taking a moment to rate your experience, Kenyada. The staff at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield and I appreciate but is deeply saddened to see your1/5 score following your stay. Please accept our sincerest apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist
6/10 – Okay
Candace
Mit einer Gruppe gereist
7. Nov. 2023
Gut: Personal & Service und Komfort des Zimmers
It's not the best, but it's not the worst either..
My friend and I were in town for a concert at the United Center. We drove from MN. The Inn was ok and did what it was supposed to do. All we had to do was sleep there. The bathroom was very small, but doable. We ended up finding someones half eaten bag of chips in the nightstand drawer. That was pretty disgusting.
Candace
Aufenthalt von 1 Nacht im November 2023
Antwort von GM am 8. Nov. 2023
I'm genuinely sorry to hear about your experience at our inn. This is certainly not the standard of cleanliness we strive to maintain. We'll look into this matter immediately to ensure it doesn't happen again. Thank you for bringing it to our attention, and I apologize for any discomfort it may have caused during your stay.
8/10 – Gut
Dortha
2. Nov. 2023
Gut: Zustand der Unterkunft
Dortha
Aufenthalt von 1 Nacht im November 2023
Antwort von GM am 4. Nov. 2023
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay at our motel. We look forward to welcoming you back to our motel in the future.
4/10 – Schlecht
Anastacia, SEDALIA
1. Nov. 2023
Anastacia
Antwort von GM am 2. Nov. 2023
Thank you so much for taking the time to share your feedback with us! We always strive to provide a comfortable and welcoming environment for our guests. Please know that we take your concerns seriously, and we assure you that we are addressing the matter to prevent any recurrence in the future.
8/10 – Gut
Glen
Geschäftlich gereist
1. Nov. 2023
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Easy to stay
Was fine
Glen
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von GM am 2. Nov. 2023
Thank you for your positive review. We look forward to welcoming you back to our motel in the future. If you have any questions or if there's anything we can do to make your next stay even better, please don't hesitate to reach out.
10/10 – Hervorragend
Alex
Mit Haustieren gereist, Mit der Familie gereist
30. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Alex
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von GM am 2. Nov. 2023
Thank you for your positive review. We look forward to welcoming you back to our motel in the future. If you have any questions or if there's anything we can do to make your next stay even better, please don't hesitate to reach out.
10/10 – Hervorragend
Wendy, Little Rock
Mit einer Gruppe gereist
29. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The beds and pillows were very soft. It’d be nice if they had breakfast
Wendy
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Devorine Red Roof Management am 2. Nov. 2023
Hi Wendy,It is so rewarding to see your 5/5 score following your stay with us at Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield. Thank you for your comments regarding our pillows and beds being soft. On the other hand, I must apologize for any inconvenience caused as breakfast is not a listed offer, but we do have Snack centers on site and we are also located close restaurants like McDonald's, McAlister's Deli amongst others should you require a hot meal. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Devorine Red Roof ManagementRediResponse Specialist
8/10 – Gut
Sheila
29. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient location with multiple dining options close by.
Sheila
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Devorine Red Roof Management am 1. Nov. 2023
Hi Sheila,Thank you for being our guest. I'm so glad we earned your 4/5 score and to hear that our location was convenient. Your feedback is very important to us, so thank you for sharing.Thank you for choosing Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield. We hope to see you again soon.Sincerely,Devorine Red Roof ManagementRediResponse Specialist
2/10 – Ungenügend
Teofilo
29. Okt. 2023
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The bathroom overflowing the floor is wet tirreble, didn't bother to call because is only a short period of time.
Teofilo
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Devorine Red Roof Management am 31. Okt. 2023
Hi Teofilo, Thank you for your recent review of your stay. I was disheartened to read that the bathroom overflowed. Please accept our apologies for the inconvenience this caused. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. I will share your comments with the team in an effort to inspect the room for issue that might have caused your stay to be less than perfect. Thank you very much for bringing this to our attention.Thank you for choosing Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist
8/10 – Gut
carol
28. Okt. 2023
Elevator looked beat up needs better care and cleaning
carol
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Devorine Red Roof Management am 31. Okt. 2023
I appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield. I was saddened to read that your stay fell short of your expectations due to your concern with the cleanliness of the elevator. Feedback from our Red Roof guests is very valuable and your comments will be taken into consideration in an effort to address your concern as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other Red Roof branded locations in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist
4/10 – Schlecht
John
23. Okt. 2023
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
GROSS
UGH. This MOTEL needs upgraded. The building is in TERRIBLE shape. No hairdryer, no iron, no coffee, it SUCKED. I could see through my washcloth. Tiny tube of shampoo for two people for 3 days. REALLY?? We will not be back.
John
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Devorine Red Roof Management am 26. Okt. 2023
Hi John,The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that there was no hairdryer, no iron, no coffee and your weren't pleased with our property upkeep. Please know that we are sincerely sorry for how these issues impacted your overall experience with us. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration in an effort to address your concerns as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn PLUS+ Chicago - Northbrook/ Deerfield and we wish you all the best in future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist
10/10 – Hervorragend
Jamie
Geschäftlich gereist
21. Okt. 2023
Gut: Personal & Service
Seemed a little run down but everything was serviceable - fine enough.
Jamie
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von yasir am 30. Okt. 2023
Thank you for staying with us, hope to see you in future.