Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
1191 von insgesamt 1606 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
1'191
268 von insgesamt 1606 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
268
93 von insgesamt 1606 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
93
28 von insgesamt 1606 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
28
26 von insgesamt 1606 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
26
9.4/10
Sauberkeit
9.6/10
Personal & Service
8.8/10
Ausstattung
9.2/10
Zustand der Unterkunft
9.0/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Peter
21. Sept. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Peter
Aufenthalt von 11 Nächten im September 2022
Antwort von Cole Mansfield am 16. Jan. 2023
5 out of 5. We love it. So glad to see that you enjoyed your stay with us.
10/10 – Hervorragend
Werner
9. Sept. 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Lage in der Downtown. Viele Sehenswürdigkeiten fussläufig erreichbar.
Werner
Aufenthalt von 3 Nächten im September 2022
Antwort von Cole Mansfield am 9. Sept. 2022
Thank you for the great review. We look forward to welcoming you back.
10/10 – Hervorragend
Martin
Mit dem Partner gereist
19. Mai 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Toll
Martin
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Guest Service Team am 10. Juni 2022
Martin - thanks for your review!
10/10 – Hervorragend
Verifizierter Reisender
Geschäftlich gereist
9. Dez. 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location to explore Chicago
I was upgraded and had a room that was more than a little flat (with living and sleeping area). There was a coffee/tea maker and a large safe in the room. Also the bathroom was very spacious. The fitness area was small but contained several treadmills and two pelotons. The location is great, directly next to a subway and right in downtown.
Verifizierter Reisender
Aufenthalt von 4 Nächten im Dezember 2021
Antwort von Frank am 10. Dez. 2021
Thank you so much for your review and wonderful comments! It sounds like you had a fantastic stay with us and we look forward to seeing you again in the future!
Take care,
Frank Leone
General Manager
10/10 – Hervorragend
Dillon
Mit dem Partner gereist
30. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was incredibly kind, attentive, and funny! The property was beautiful and clean, and in a perfect location for great food, art, shopping, and anything else you could think of. Very walkable and the staff were helpful in providing coupons, recommendations, and excellent service. We will absolutely be back!
Dillon
Aufenthalt von 4 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 30. Apr. 2024
Dear Dillon,We are humbled to receive your kind review of The Silversmith. Thank you for sharing your feedback and for choosing to stay with us during your time in Chicago. We are pleased to read that you enjoyed the location, building, rooms, and service provided by our staff. We hope to have the pleasure of welcoming you back again in the future!
10/10 – Hervorragend
Lauren
Mit dem Partner gereist
30. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beverly at the front desk is wonderful. The hotel is very convenient to all cta lines and a very reasonable price. Clean, quiet and comfortable bed. I've stayed here twice now, and I will stay again! The water pressure could be better on the higher floors, but that's my only complaint.
Lauren
Aufenthalt von 3 Nächten im April 2024
Antwort von Nikko am 30. Apr. 2024
Hello Lauren,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Aaron
29. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel was great.
Aaron
Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 29. Apr. 2024
Dear Aaron,Thank you for much for your nice comment! We appreciate you and we hope to welcome you back again in the future!
10/10 – Hervorragend
Janna
27. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service at the desk was exceptional
Janna
Aufenthalt von 2 Nächten im April 2024
Antwort von Nikko am 28. Apr. 2024
Hello Janna,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Vitoldas
Mit dem Partner gereist
26. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
👍
Vitoldas
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 26. Apr. 2024
Hello Vitoldas,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Cynthia
Mit dem Partner gereist
26. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice older building. Quiet neighborhood (at least from the 14th floor). Large room.
Cynthia
Aufenthalt von 2 Nächten im April 2024
Antwort von Nikko am 26. Apr. 2024
Hello Cynthia,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Eric
Mit der Familie gereist
25. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful place. Beverly (I think was her name) is incredible at her job and made the stay that much more memorable.
Eric
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 26. Apr. 2024
Hello Eric,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Mario
Geschäftlich gereist, Mit der Familie gereist
25. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service is great and it is at the heart of downtown Chicago. I will come back for sure
Mario
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 26. Apr. 2024
Hello Mario,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Fernando
24. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place 😁
Fernando
Aufenthalt von 3 Nächten im April 2024
Antwort von Nikko am 26. Apr. 2024
Hello Fernando,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Brendan
Mit einer Gruppe gereist
23. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When visiting Chicago, we always turn to the Silversmith to host us during a fun weekend! The complimentary drinks and easy access to transportation is the key factors making us love this hotel.
Brendan
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 24. Apr. 2024
Dear Brendan,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!
8/10 – Gut
Annie
Mit der Familie gereist
23. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location to go to Millennium Park. It is next to the train station which you can hear, but is not overwhelming. Overall good experience.
Annie
Aufenthalt von 2 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 23. Apr. 2024
Dear Annie,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!
8/10 – Gut
Joe
Mit dem Partner gereist
23. Apr. 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
fan did not work in room. no ac
Joe
Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 23. Apr. 2024
Dear Joe,Thank you for your review, we would like to apologize for the HVAC in the room. We hope to welcome you back again, and to accommodate you in a full functional room!
10/10 – Hervorragend
Joshua
22. Apr. 2024
Joshua
Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 24. Apr. 2024
Dear Joshua,Thank you for the perfect score!
8/10 – Gut
Kornea
22. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s clean
Kornea
Aufenthalt von 2 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 23. Apr. 2024
Dear Kornea,Thank you for your review!
10/10 – Hervorragend
Nancy
Geschäftlich gereist, Mit der Familie gereist
22. Apr. 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
Très bel hôtel bien situé ! Avantage vip wow ! Personnel super ! Restaurant et bar sur place , un avantage ! Par contre , ne prenez pas une chambre qui donne sur le Loop , très bruyant …Il passe jusqu’à 11h30 pm et recommence à 5h30 am
Nancy
Aufenthalt von 2 Nächten im April 2024
Antwort von Nikko am 28. Apr. 2024
Hello Nancy,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Mindi, Waukesha
Mit der Familie gereist
22. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and service
Mindi
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 22. Apr. 2024
Hello Mindi,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
8/10 – Gut
Heather
Mit der Familie gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was good.
Heather
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 22. Apr. 2024
Hello Heather,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Moin
Mit dem Partner gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay downtown. Staff was super friendly and helpful, rooms were clean and well-provisioned, water pressure in the shower was actually good! Will definitely staff again.
Moin
Aufenthalt von 3 Nächten im April 2024
Antwort von Nikko am 21. Apr. 2024
Hello Moin,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Nicholas
Geschäftlich gereist
20. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great spot near all of the action. Area can be a little sketchy but nothing to be too worried about.
Nicholas
Aufenthalt von 2 Nächten im April 2024
Antwort von Nikko am 21. Apr. 2024
Hello Nicholas, Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Nipa
Geschäftlich gereist, Mit dem Partner gereist
19. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the hotel, the room was spacious, and staff so helpful and friendly!
Nipa
Aufenthalt von 2 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 19. Apr. 2024
Dear Nipa,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!
6/10 – Okay
Marianne
18. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Marianne
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 20. Apr. 2024
Hello Marianne,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Shelley
17. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean bedding, comfortable bed, friendly staff and spacious room. Great for a mid-week getaway
Shelley
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 17. Apr. 2024
Hello Shelley,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Soe
Mit einer Gruppe gereist
16. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location. The room was confortable.
Soe
Aufenthalt von 2 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 16. Apr. 2024
Dear Soe,We appreciate you so much, and we thank you for your lovely comments!
10/10 – Hervorragend
Karen
Mit dem Partner gereist, Mit der Familie gereist
15. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely & clean!
Karen
Aufenthalt von 1 Nacht im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 16. Apr. 2024
Dear Karen,We appreciate you so much, and we thank you for your lovely comments!
10/10 – Hervorragend
DRAGANA
14. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
DRAGANA
Aufenthalt von 2 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 15. Apr. 2024
Dear Dragana,Thank you for the perfect score!
10/10 – Hervorragend
Ralph
12. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ralph
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 13. Apr. 2024
Hello Ralph, Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Ashley
Mit der Familie gereist
11. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Can’t beat this location next to the trains, central to everything in the Loop, only a few minutes from the Art Institute. Staff was super helpful and friendly. We felt very welcomed and taken care of. I would definitely recommend this hotel - a great value for the price.
Ashley
Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 11. Apr. 2024
Dear Ashley,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!
10/10 – Hervorragend
Rui
11. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rui
Aufenthalt von 3 Nächten im April 2024
Antwort von Nikko am 1. Mai 2024
Hello Rui,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Samantha
Mit dem Partner gereist
11. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved this hotel! Treated so kindly and valet was so convenient and kind. Clean rooms and beautiful restrooms.
Samantha
Aufenthalt von 1 Nacht im März 2024
Antwort von Nikko am 11. Apr. 2024
Hello Samantha,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated and motivates us to continue providing excellent service. I will ensure that our leadership is informed about this review.Nikko AzuraFront Office ManagerSilversmith Hotel
8/10 – Gut
Andrea
Mit der Familie gereist
11. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ff
Andrea
Aufenthalt von 2 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 11. Apr. 2024
Dear Andrea,Thank you for the score, we appreciate your feedback!
10/10 – Hervorragend
Alfred
Mit der Familie gereist
9. Apr. 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
Wonderful hotel - will be back. Soooo pretty, clean and a wonderful staff!
Alfred
Aufenthalt von 1 Nacht im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 10. Apr. 2024
Dear Alfred,Thank you for your kind words, we hope to welcome you back again!
10/10 – Hervorragend
Scott, Smithton
7. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Scott
Aufenthalt von 2 Nächten im April 2024
Antwort von Nikko am 27. Apr. 2024
Hello Scott,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Melissa
6. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Melissa
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 27. Apr. 2024
Hello Melissa,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
8/10 – Gut
Efraín
6. Apr. 2024
Efraín
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 26. Apr. 2024
Hello Efrain,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Lee
Geschäftlich gereist
4. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beverly at the front desk was terrific! She got me an early check in and a free drink!
Lee
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 4. Apr. 2024
Hello Lee,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Keith
3. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was amazing. One of top 5 customer service experiences Ive had in my many years of traveling all over the world. Miles and Renee in the bar/restaurant are world class. Beverly at the front desk is my new best friend. Ill be back in Chicago probably in a month or two and wouldn't even entertain staying anywhere else.
Keith
Aufenthalt von 2 Nächten im März 2024
Antwort von Nikko am 3. Apr. 2024
Hello Keith,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
8/10 – Gut
sun young
Mit der Familie gereist
2. Apr. 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent location with reasonable price.
sun young
Aufenthalt von 1 Nacht im März 2024
Antwort von Nikko am 2. Apr. 2024
Hello Sun Young,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Matthew
2. Apr. 2024
Matthew
Aufenthalt von 3 Nächten im März 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 22. Apr. 2024
Dear Matthew,Thank you for the perfect score!
8/10 – Gut
SANDRA
Mit der Familie und kleinen Kindern gereist
1. Apr. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
El hotel está muy bien ubicado, cerca del frijol (cloud gate), las habitaciones amplias y cómodas pero al llegar (la estancia ya pagada) nos hicieron esperar y de mala manera por casi una hora que porque estaba corriendo la auditoría nocturna, yo soy hotelera y sé que eso no impide poder asignar una habitación. Era de madrugada y veníamos muy cansados y con niño pequeño ya llorando por dormir en el cuarto, cuando se dio cuenta que era expedia gold vip cambió completamente su actitud pero la espera si fue muy molesta.
SANDRA
Aufenthalt von 3 Nächten im März 2024
Antwort von Nikko am 2. Apr. 2024
Hello Sandra,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
8/10 – Gut
Sanchez
Mit dem Partner gereist
30. März 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The Silver Smith has excellent customer service from the time you pull up to the valet to Beverly and others working the front desk. I would recommend that they have someone conduct random checks on house keeping to keep up with quality control and to include some snacks in the room to justify the additional fee. Overall great place to stay I would give it an 8 out of 10.
Sanchez
Aufenthalt von 2 Nächten im März 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 30. März 2024
Dear Sanchez,We're thrilled your time with us was so amazing! We go above and beyond to ensure our guests have a memorable experience. It's not surprising Beverly took such wonderful care of you and made you feel so valued. Beverly is an important member of our team!
10/10 – Hervorragend
Becky, Baraboo
Mit der Familie gereist
30. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was amazing! Very friendly and helpful! The location was great! Near many attractions and good access to transportation. The building is beautiful inside and out!
Becky
Aufenthalt von 4 Nächten im März 2024
Antwort von Nikko am 30. März 2024
Hello Becky,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
8/10 – Gut
Holly
Mit der Familie gereist
29. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was clean and quiet but we were on the back side - the front faces the L and it seems like those rooms could be louder. Easy to get around either by foot or L from this location to most major tourist spots. Staff very friendly and helpful. Good drinks in the bar.
Holly
Aufenthalt von 2 Nächten im März 2024
Antwort von Nikko am 30. März 2024
Hello Holly,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Amy
Mit der Familie gereist
29. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful front desk staff! Peloton available was great!
Amy
Aufenthalt von 2 Nächten im März 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 29. März 2024
Dear Amy,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!
10/10 – Hervorragend
Stacey
Mit der Familie und kleinen Kindern gereist
27. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms were very spacious. The showers were generous. The beds heavenly (even if you have a bad back). Excellent staff. It was a wonderful stay in a swanky historic hotel that has personality. You can’t beat its proximity to all the major Chicago attractions that you could walk to or catch public transportation to practically right outside the door. We definitely recommend staying here!
Stacey
Aufenthalt von 2 Nächten im März 2024
Antwort von Nikko am 27. März 2024
Hello Stacey,Thank you for leaving a perfect-star review. It truly made our day! We're thrilled to know that we were able to make you happy, and we look forward to doing so again in the future. Your review is a great way for us to gauge our performance and ensure we continue to meet our customers' expectations. We appreciate your feedback and can't wait to serve you again soon. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Noriko, Kobe
27. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hello Noriko,Thank you for leaving a perfect-star review. It truly made our day! We're thrilled to know that we were able to make you happy, and we look forward to doing so again in the future. Your review is a great way for us to gauge our performance and ensure we continue to meet our customers' expectations. We appreciate your feedback and can't wait to serve you again soon. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
10/10 – Hervorragend
Stephen
Mit der Familie gereist
27. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly and helpful staff. Hotel is close to Art Institute, Millennium Park and excellent restaurants.
Stephen
Aufenthalt von 1 Nacht im März 2024
Antwort von Nikko am 27. März 2024
Hello Stephen,Thank you for leaving a perfect-star review. It truly made our day! We're thrilled to know that we were able to make you happy, and we look forward to doing so again in the future. Your review is a great way for us to gauge our performance and ensure we continue to meet our customers' expectations. We appreciate your feedback and can't wait to serve you again soon. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel