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Bewertungen von Silversmith Hotel Chicago Downtown

4 out of 5
Silversmith Hotel Chicago Downtown
10 S Wabash Ave, Chicago, IL

Bewertungen

9.4

Aussergewöhnlich

1191 von insgesamt 1606 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
268 von insgesamt 1606 Gästebewertungen haben eine Bewertung von 8 - Gut" "
93 von insgesamt 1606 Gästebewertungen haben eine Bewertung von 6 - Okay" "
28 von insgesamt 1606 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
26 von insgesamt 1606 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

9.6/10

Personal & Service

8.8/10

Ausstattung

9.2/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 11 Nächten im September 2022
Antwort von Cole Mansfield am 16. Jan. 2023
5 out of 5. We love it. So glad to see that you enjoyed your stay with us.

10/10 – Hervorragend

Werner

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Lage in der Downtown. Viele Sehenswürdigkeiten fussläufig erreichbar.
Aufenthalt von 3 Nächten im September 2022
Antwort von Cole Mansfield am 9. Sept. 2022
Thank you for the great review. We look forward to welcoming you back.

10/10 – Hervorragend

Martin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Toll
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Guest Service Team am 10. Juni 2022
Martin - thanks for your review!

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location to explore Chicago
I was upgraded and had a room that was more than a little flat (with living and sleeping area). There was a coffee/tea maker and a large safe in the room. Also the bathroom was very spacious. The fitness area was small but contained several treadmills and two pelotons. The location is great, directly next to a subway and right in downtown.
Aufenthalt von 4 Nächten im Dezember 2021
Antwort von Frank am 10. Dez. 2021
Thank you so much for your review and wonderful comments! It sounds like you had a fantastic stay with us and we look forward to seeing you again in the future! Take care, Frank Leone General Manager

10/10 – Hervorragend

Dillon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was incredibly kind, attentive, and funny! The property was beautiful and clean, and in a perfect location for great food, art, shopping, and anything else you could think of. Very walkable and the staff were helpful in providing coupons, recommendations, and excellent service. We will absolutely be back!
Aufenthalt von 4 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 30. Apr. 2024
Dear Dillon,We are humbled to receive your kind review of The Silversmith. Thank you for sharing your feedback and for choosing to stay with us during your time in Chicago. We are pleased to read that you enjoyed the location, building, rooms, and service provided by our staff. We hope to have the pleasure of welcoming you back again in the future!

10/10 – Hervorragend

Lauren

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beverly at the front desk is wonderful. The hotel is very convenient to all cta lines and a very reasonable price. Clean, quiet and comfortable bed. I've stayed here twice now, and I will stay again! The water pressure could be better on the higher floors, but that's my only complaint.
Aufenthalt von 3 Nächten im April 2024
Antwort von Nikko am 30. Apr. 2024
Hello Lauren,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Aaron

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel was great.
Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 29. Apr. 2024
Dear Aaron,Thank you for much for your nice comment! We appreciate you and we hope to welcome you back again in the future!

10/10 – Hervorragend

Janna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service at the desk was exceptional
Aufenthalt von 2 Nächten im April 2024
Antwort von Nikko am 28. Apr. 2024
Hello Janna,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Vitoldas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
👍
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 26. Apr. 2024
Hello Vitoldas,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Cynthia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice older building. Quiet neighborhood (at least from the 14th floor). Large room.
Aufenthalt von 2 Nächten im April 2024
Antwort von Nikko am 26. Apr. 2024
Hello Cynthia,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Eric

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful place. Beverly (I think was her name) is incredible at her job and made the stay that much more memorable.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 26. Apr. 2024
Hello Eric,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Mario

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service is great and it is at the heart of downtown Chicago. I will come back for sure
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 26. Apr. 2024
Hello Mario,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Fernando

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place 😁
Aufenthalt von 3 Nächten im April 2024
Antwort von Nikko am 26. Apr. 2024
Hello Fernando,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Brendan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When visiting Chicago, we always turn to the Silversmith to host us during a fun weekend! The complimentary drinks and easy access to transportation is the key factors making us love this hotel.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 24. Apr. 2024
Dear Brendan,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

8/10 – Gut

Annie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location to go to Millennium Park. It is next to the train station which you can hear, but is not overwhelming. Overall good experience.
Aufenthalt von 2 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 23. Apr. 2024
Dear Annie,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

8/10 – Gut

Joe

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
fan did not work in room. no ac
Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 23. Apr. 2024
Dear Joe,Thank you for your review, we would like to apologize for the HVAC in the room. We hope to welcome you back again, and to accommodate you in a full functional room!

10/10 – Hervorragend

Joshua

Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 24. Apr. 2024
Dear Joshua,Thank you for the perfect score!

8/10 – Gut

Kornea

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s clean
Aufenthalt von 2 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 23. Apr. 2024
Dear Kornea,Thank you for your review!

10/10 – Hervorragend

Nancy

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Très bel hôtel bien situé ! Avantage vip wow ! Personnel super ! Restaurant et bar sur place , un avantage ! Par contre , ne prenez pas une chambre qui donne sur le Loop , très bruyant …Il passe jusqu’à 11h30 pm et recommence à 5h30 am
Aufenthalt von 2 Nächten im April 2024
Antwort von Nikko am 28. Apr. 2024
Hello Nancy,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Mindi, Waukesha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and service
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 22. Apr. 2024
Hello Mindi,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

8/10 – Gut

Heather

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was good.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 22. Apr. 2024
Hello Heather,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Moin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay downtown. Staff was super friendly and helpful, rooms were clean and well-provisioned, water pressure in the shower was actually good! Will definitely staff again.
Aufenthalt von 3 Nächten im April 2024
Antwort von Nikko am 21. Apr. 2024
Hello Moin,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Nicholas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great spot near all of the action. Area can be a little sketchy but nothing to be too worried about.
Aufenthalt von 2 Nächten im April 2024
Antwort von Nikko am 21. Apr. 2024
Hello Nicholas, Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Nipa

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the hotel, the room was spacious, and staff so helpful and friendly!
Aufenthalt von 2 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 19. Apr. 2024
Dear Nipa,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

6/10 – Okay

Marianne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 20. Apr. 2024
Hello Marianne,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Shelley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean bedding, comfortable bed, friendly staff and spacious room. Great for a mid-week getaway
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 17. Apr. 2024
Hello Shelley,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Soe

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location. The room was confortable.
Aufenthalt von 2 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 16. Apr. 2024
Dear Soe,We appreciate you so much, and we thank you for your lovely comments!

10/10 – Hervorragend

Karen

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely & clean!
Aufenthalt von 1 Nacht im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 16. Apr. 2024
Dear Karen,We appreciate you so much, and we thank you for your lovely comments!

10/10 – Hervorragend

DRAGANA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 15. Apr. 2024
Dear Dragana,Thank you for the perfect score!

10/10 – Hervorragend

Ralph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 13. Apr. 2024
Hello Ralph, Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Ashley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Can’t beat this location next to the trains, central to everything in the Loop, only a few minutes from the Art Institute. Staff was super helpful and friendly. We felt very welcomed and taken care of. I would definitely recommend this hotel - a great value for the price.
Aufenthalt von 3 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 11. Apr. 2024
Dear Ashley,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

10/10 – Hervorragend

Rui

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Nikko am 1. Mai 2024
Hello Rui,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Samantha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved this hotel! Treated so kindly and valet was so convenient and kind. Clean rooms and beautiful restrooms.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nikko am 11. Apr. 2024
Hello Samantha,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated and motivates us to continue providing excellent service. I will ensure that our leadership is informed about this review.Nikko AzuraFront Office ManagerSilversmith Hotel

8/10 – Gut

Andrea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ff
Aufenthalt von 2 Nächten im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 11. Apr. 2024
Dear Andrea,Thank you for the score, we appreciate your feedback!

10/10 – Hervorragend

Alfred

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Wonderful hotel - will be back. Soooo pretty, clean and a wonderful staff!
Aufenthalt von 1 Nacht im April 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 10. Apr. 2024
Dear Alfred,Thank you for your kind words, we hope to welcome you back again!

10/10 – Hervorragend

Scott, Smithton

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Nikko am 27. Apr. 2024
Hello Scott,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Melissa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 27. Apr. 2024
Hello Melissa,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

8/10 – Gut

Efraín

Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 26. Apr. 2024
Hello Efrain,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Lee

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beverly at the front desk was terrific! She got me an early check in and a free drink!
Aufenthalt von 1 Nacht im April 2024
Antwort von Nikko am 4. Apr. 2024
Hello Lee,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Keith

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was amazing. One of top 5 customer service experiences Ive had in my many years of traveling all over the world. Miles and Renee in the bar/restaurant are world class. Beverly at the front desk is my new best friend. Ill be back in Chicago probably in a month or two and wouldn't even entertain staying anywhere else.
Aufenthalt von 2 Nächten im März 2024
Antwort von Nikko am 3. Apr. 2024
Hello Keith,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

8/10 – Gut

sun young

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent location with reasonable price.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nikko am 2. Apr. 2024
Hello Sun Young,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Matthew

Aufenthalt von 3 Nächten im März 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 22. Apr. 2024
Dear Matthew,Thank you for the perfect score!

8/10 – Gut

SANDRA

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
El hotel está muy bien ubicado, cerca del frijol (cloud gate), las habitaciones amplias y cómodas pero al llegar (la estancia ya pagada) nos hicieron esperar y de mala manera por casi una hora que porque estaba corriendo la auditoría nocturna, yo soy hotelera y sé que eso no impide poder asignar una habitación. Era de madrugada y veníamos muy cansados y con niño pequeño ya llorando por dormir en el cuarto, cuando se dio cuenta que era expedia gold vip cambió completamente su actitud pero la espera si fue muy molesta.
Aufenthalt von 3 Nächten im März 2024
Antwort von Nikko am 2. Apr. 2024
Hello Sandra,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

8/10 – Gut

Sanchez

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The Silver Smith has excellent customer service from the time you pull up to the valet to Beverly and others working the front desk. I would recommend that they have someone conduct random checks on house keeping to keep up with quality control and to include some snacks in the room to justify the additional fee. Overall great place to stay I would give it an 8 out of 10.
Aufenthalt von 2 Nächten im März 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 30. März 2024
Dear Sanchez,We're thrilled your time with us was so amazing! We go above and beyond to ensure our guests have a memorable experience. It's not surprising Beverly took such wonderful care of you and made you feel so valued. Beverly is an important member of our team!

10/10 – Hervorragend

Becky, Baraboo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was amazing! Very friendly and helpful! The location was great! Near many attractions and good access to transportation. The building is beautiful inside and out!
Aufenthalt von 4 Nächten im März 2024
Antwort von Nikko am 30. März 2024
Hello Becky,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

8/10 – Gut

Holly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was clean and quiet but we were on the back side - the front faces the L and it seems like those rooms could be louder. Easy to get around either by foot or L from this location to most major tourist spots. Staff very friendly and helpful. Good drinks in the bar.
Aufenthalt von 2 Nächten im März 2024
Antwort von Nikko am 30. März 2024
Hello Holly,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Amy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful front desk staff! Peloton available was great!
Aufenthalt von 2 Nächten im März 2024
Antwort von Assistant Front Office Manager, Alex Cuevas am 29. März 2024
Dear Amy,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

10/10 – Hervorragend

Stacey

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms were very spacious. The showers were generous. The beds heavenly (even if you have a bad back). Excellent staff. It was a wonderful stay in a swanky historic hotel that has personality. You can’t beat its proximity to all the major Chicago attractions that you could walk to or catch public transportation to practically right outside the door. We definitely recommend staying here!
Aufenthalt von 2 Nächten im März 2024
Antwort von Nikko am 27. März 2024
Hello Stacey,Thank you for leaving a perfect-star review. It truly made our day! We're thrilled to know that we were able to make you happy, and we look forward to doing so again in the future. Your review is a great way for us to gauge our performance and ensure we continue to meet our customers' expectations. We appreciate your feedback and can't wait to serve you again soon. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Noriko, Kobe

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
シカゴ美術館、ミレニアムパークが近く観光に便利でした。ベッドがフカフカで良く眠れた。スタッフは親切で良い滞在になりました。
Aufenthalt von 2 Nächten im März 2024
Antwort von Nikko am 27. März 2024
Hello Noriko,Thank you for leaving a perfect-star review. It truly made our day! We're thrilled to know that we were able to make you happy, and we look forward to doing so again in the future. Your review is a great way for us to gauge our performance and ensure we continue to meet our customers' expectations. We appreciate your feedback and can't wait to serve you again soon. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 – Hervorragend

Stephen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly and helpful staff. Hotel is close to Art Institute, Millennium Park and excellent restaurants.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nikko am 27. März 2024
Hello Stephen,Thank you for leaving a perfect-star review. It truly made our day! We're thrilled to know that we were able to make you happy, and we look forward to doing so again in the future. Your review is a great way for us to gauge our performance and ensure we continue to meet our customers' expectations. We appreciate your feedback and can't wait to serve you again soon. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel