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Bewertungen von SureStay Hotel by Best Western Childress

2.5 out of 5
SureStay Hotel by Best Western Childress
1804 Ave F NW, Childress, TX

Bewertungen

8.0

Sehr gut

75 von insgesamt 173 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
49 von insgesamt 173 Gästebewertungen haben eine Bewertung von 8 - Gut" "
21 von insgesamt 173 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 173 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 173 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.0/10

Sauberkeit

8.6/10

Personal & Service

7.6/10

Ausstattung

7.6/10

Zustand der Unterkunft

8.0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Lisa

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

David

Gut: Sauberkeit und Zustand der Unterkunft
Next to busy highway. Need more insulation.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

DAVID

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Recent update room was clean, neat, and beds were comfortable. Considerable amount of truck traffic made outside use a little noisy... however noise level in room was better and not quite as noisy.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von pritesh am 9. März 2024
glad you enjoyed your stay with us. thanks for taking time to leave us a review

8/10 – Gut

Van Nguyen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s nice and convenient parking, in the nice area. Recommended!
Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

Deborah

Gut: Personal & Service und Komfort des Zimmers
Good… except
The renovation is great except… We had no hot water in the shower even after letting it run for over 5 mins. The sink had hot water. And the freezer needed to be defrosted and had brown frozen gunk in there.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Naomi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Arthur

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Sook

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Daniel

Gut: Sauberkeit und Personal & Service
Went just for the night was driving through good price clean rooms
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Wayne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and Comfortable
My room was exactly what I would want in a reasonably priced stay. Updated, clean, odor-free. Simple, yet with everything I would want for a good stay and good night's sleep.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Amy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

kirk

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Good office staff
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Connie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023

6/10 – Okay

Connie

Gut: Sauberkeit
Aufenthalt von 1 Nacht im August 2023

4/10 – Schlecht

Philip

Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

Kara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room was clean but there were bugs everywhere- dead and alive.
Aufenthalt von 2 Nächten im Juli 2023

8/10 – Gut

Julie

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff is super Fri and helpful! We arrived in the middle of them remodeling and cricket season. Probably not the best time to stay there!
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Venkata, Renton

Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

Wout

Mit der Familie gereist
Gut: Personal & Service
Het personeel was vriendelijk. Zeer luide airconditioning, ontbijt enorm beperkt en zo goed als op. Er was een probleem met het water. Dit zou een kwartier duren. Uiteindelijk bijna een uur moeten wachten alvorens we een douche konden nemen, waardoor we te laat kwamen op onze volgende afspraak.

6/10 – Okay

Jim R

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Shared our room with numerous insects
Though under renovation, the room was clean and comfortable - until the bugs appeared. There were crickets, roaches, beetles, too gross to describe.
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Rhonda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quiet& clean.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

10/10 – Hervorragend

Frank

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

10/10 – Hervorragend

Roberta

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Desk staff was awesome. Clean and convenient access
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

10/10 – Hervorragend

Kara

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

10/10 – Hervorragend

Sarah

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

8/10 – Gut

Ileana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Comfortable beds, nice sheets
Clean comfortable, remodeled room, nice beds. OK breakfast. Nice overnight stop.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

10/10 – Hervorragend

Michael

I like it. I recommend 👌
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

10/10 – Hervorragend

Nolan

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good value for the money
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

10/10 – Hervorragend

Dominic

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

2/10 – Ungenügend

Sydney

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Bianca am 21. Juli 2023
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

8/10 – Gut

Glacus, Logan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not sure why 2 rated. Our room was completely remodeled. Really like room and came with breakfast
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

10/10 – Hervorragend

Joe

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This is a comfortable hotel. It is located on a noisy strip of highway but the room was quiet.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

10/10 – Hervorragend

Charles

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The bath linens are really cheap, thin and scratchy. I thought Best Western would have better linens. I expected more from a Best Western hotel. Will probably not stay at Best Western again.
Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Bonnie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Spacious double bedroom room
We enjoyed staying in the double bedroom for 5. Very nice and relaxing
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like it
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

8/10 – Gut

Charles

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our room was handicap accessable But there was no place in the bathroom to place a toothbrush or even a place to lay your other toiletries. Shelving needs to be added or a small cabinet. Think about it
Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Sally

Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Ann

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and comfortable. Shower lukewarm on arrival - better in the morning. Breakfast is minimal. Lots of trucks took off early in the a.m. so not easy to sleep in a bit. Would stay again.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

10/10 – Hervorragend

Adam

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
No Issues, Good Value!
Clean and comfortable rooms, no issues!
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

4/10 – Schlecht

David

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The water in the shower was luke-warm. There was also pink “mold” around the bathtub. (Not actually mold but a bacteria, Serratia marcescens.) In the breakfast area, there was a sink for hand washing but no soap was available. There was a sign above the sink reminding employees to wash hands using soap! We did not eat breakfast or have coffee before departing.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Bianca am 1. Juni 2023
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

8/10 – Gut

Charles

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Pritesh am 15. Juli 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

2/10 – Ungenügend

Sue

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Don’t stop if you want to sleep
They are doing the rooms up. Ours had been painted. It had a funny smell to the room. The room was comfortable. Tv didn’t work and was just given new batteries which didn’t help. Floor was dirty we had to was our feet to get into bed. We didn’t get any sleep as door has big gaps so all you hear is road noise. The cars sound like they in the room. We we told them at check out he said we need to fit door seals but we working on the other hotel. They had our money so they don’t care now. Breakfast was very basic.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von G.M am 20. Mai 2023
Thank you for taking the time to share your feedback with us. We are truly sorry to hear of your less than satisfactory experience with our hotel and hope you will accept our sincerest apologies. Being known for our great customer service these comments came as a surprise and we would like to make things right. We value our customers opinions and thank you for bringing this to our attention

10/10 – Hervorragend

Cindy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Awesome stay! Clean, friendly staff. Breakfast was yummy! Definitely would stay here again!!
Aufenthalt von 2 Nächten im Mai 2023
Antwort von pit am 20. Mai 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

10/10 – Hervorragend

Franklyn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice stop.
Clean room, nice window treatment, not a Christian but a blackout shade.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Pritesh am 20. Mai 2023
Dear guest, We are happy to know that you liked our services and room amenities. We are excited and promise you we will continue in our efforts to provide a dedicated service to all our valued guests. Guest reviews are important for all online guests to make the right choice on hotel bookings. Let me ensure we continue to take care of all guests whether they are single, families or are with children. Please accept our cordial thanks for staying with us and we will be waiting anxiously to see you again. Have a great day!

8/10 – Gut

Mark

Geschäftlich gereist
Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2023
Antwort von Pritesh am 20. Mai 2023
Dear guest, We are happy to know that you liked our services and room amenities. We are excited and promise you we will continue in our efforts to provide a dedicated service to all our valued guests. Guest reviews are important for all online guests to make the right choice on hotel bookings. Let me ensure we continue to take care of all guests whether they are single, families or are with children. Please accept our cordial thanks for staying with us and we will be waiting anxiously to see you again. Have a great day!

10/10 – Hervorragend

john

Aufenthalt von 1 Nacht im April 2023
Antwort von Pritesh am 20. Mai 2023
Dear guest, We are happy to know that you liked our services and room amenities. We are excited and promise you we will continue in our efforts to provide a dedicated service to all our valued guests. Guest reviews are important for all online guests to make the right choice on hotel bookings. Let me ensure we continue to take care of all guests whether they are single, families or are with children. Please accept our cordial thanks for staying with us and we will be waiting anxiously to see you again. Have a great day!

8/10 – Gut

Barbara

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Remodeled rooms, easy check-in and check out. Not many breakfast options, but will suffice.
Aufenthalt von 1 Nacht im April 2023
Antwort von Pritesh am 20. Mai 2023
Thank you very much for staying with us and for your wonderful feedback. Hope to see you back soon. Have a great day!

2/10 – Ungenügend

Bart

Aufenthalt von 1 Nacht im April 2023
Antwort von Sam am 6. Mai 2023
We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.