Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thanks again for the review.

Dear Vicki, Thank you for taking the time to give us your feedback about your stay at the Comfort Suites Kings Island – Mason. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We do hope you give us another chance as we will improve our services. Thanks again for the review.

Dear Tiffany, Thank you very much for the review. I am disappointed to hear that your experience did not warrant us higher rank in post review. We tried to explain to you that it is the bank who has to detail with further transaction returns, but you kept talking in a disrespectful way even after the lady responding calmly. With a mission to provide superior customer service, we take great pride in serving your needs and are disappointed to hear that we have not met your expectations. We look forward to hosting you again the next time your travels bring you back to the Mason area.

Dear Paul, Thank you very much for the 4 out of 5 rating. I apologize for the inconvenience caused, the room booked on your end was a handicapped room. We appreciate your business and look forward to serving you again the next time you are in town. Thanks again for the review.

Dear Maurice, Thank you for taking the time to review your stay with us. I do apologize for myself and staff that we could not make your stay pleasant. I would love to have a conversation with you about what happened or what you experienced while staying with us that made you rate your stay the way you did. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you again.

Dear Raymond, Thank you for staying at the Comfort Suites Kings Island - Mason! It was a pleasure having you here and we appreciate your business. We also really appreciate you taking the time to complete post a review; it really helps us provide the best possible experience for all our guests. Come back and see us again soon! Thanks again for the review.

Dear Osiris, Thank you very much for the 4 out of 5 rating. We look forward to hosting you again the next time your travels bring you back to the Mason area. Thanks again for the rating.

Dear Lisa, Thank you for taking the time to rate our hotel - 5 out of 5 review! We are thrilled to see that you enjoyed your stay for the most part. Please let us know if there is anything that we could do to make your next stay a perfect stay. Thanks again!

Dear Cheryl, Thank you for staying with the Comfort Suites Kings Island – Mason! It was a pleasure having you here and we appreciate your business. We also really appreciate you taking the time to write review; it really helps us provide the best possible experience for all our guests. Thanks again for the review.

Dear Kevin, We appreciate you taking the time to provide us feedback about your stay. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. We hope you choose to stay with us whenever your travels bring you back to Mason.

Dear Donna, Thank you very much for the 5 out of 5 rating of the Comfort Suites Kings Island - Mason. Positive reviews like this always encourage us to do more and make our guest happy during their stay. We look forward to serving you again the next time your travels bring you back to the Mason area.

Dear Angela, We have taken note of your feedback with concern and will pass it along to our management team for necessary review. This will surely be looked into. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Mason. Thanks again for the review.

Dear Alan, Thank you so much for taking the time to leave us feedback. We appreciate you choosing to stay with us and for leaving us high marks on your survey. We look forward to serving you the next time you are in the Greater Cincinnati Area. Thanks again for the review!

Dear Jason, Thank you very much for the review. I am disappointed to hear that your experience did not warrant us higher rank in post review. With a mission to provide superior customer service, we take great pride in serving your needs and are disappointed to hear that we have not met your expectations. We look forward to hosting you again the next time your travels bring you back to the Mason area.

Dear Eileen, Thank you very much for the review. I am disappointed to hear that your experience did not warrant us higher rank in post review. With a mission to provide superior customer service, we take great pride in serving your needs and are disappointed to hear that we have not met your expectations. We look forward to hosting you again the next time your travels bring you back to the Mason area.

Dear Brian, Thank you for taking the time to give us your feedback about your stay at the Comfort Suites Kings Island - Mason and I'm happy that you enjoyed your stay. We look forward to seeing you the next time your travels bring you to the area! Thanks again for the review.

Dear Dana, Thank you for taking the time to give us your feedback about your stay at the Comfort Suites Kings Island – Mason. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We do hope you give us another chance as we will improve our services. Thanks again for the review.

Dear Charmaine, Thank you very much for the 5 out of 5 rating. We are delighted that your experience at the Comfort Suites Kings Island - Mason was exactly what you were expecting. The next time your travels bring you our way we hope to see you again!

Dear Kathy, We appreciate you taking the time to provide us feedback about your stay. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. We hope you choose to stay with us whenever your travels bring you back to Mason.

Dear Anthony, Thank you so much for taking the time to leave us feedback. We appreciate you choosing to stay with us and for leaving us high marks on your survey. We look forward to serving you the next time you are in the Greater Cincinnati Area. Thanks again for the review!

Dear Michael, Thank you very much for the review. I am disappointed to hear that your experience did not warrant us higher rank in post review. With a mission to provide superior customer service, we take great pride in serving your needs and are disappointed to hear that we have not met your expectations. We look forward to hosting you again the next time your travels bring you back to the Mason area.

Dear Guest, Thank you for taking the time to give us your feedback about your stay at the Comfort Suites Kings Island – Mason. I am glad to hear that overall, your experience was positive. But I am disappointed to find out that our Breakfast service did not meet your expectations. This critical feedback will be used in training our staff & further improvement. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Mason.

Dear Evelyn, Thank you so much for taking time out of your busy day to share some of your thoughts about your recent stay at the Comfort Suites Kings Island - Mason. We look forward to hosting you again soon! Thanks again for the review.

Dear Igor, Thank you very much for the review. I am disappointed to hear that your experience did not warrant us higher rank in post review. With a mission to provide superior customer service, we take great pride in serving your needs and are disappointed to hear that we have not met your expectations. We look forward to hosting you again the next time your travels bring you back to the Mason area.

Dear Jennifer,Thank you for staying with the Comfort Suites Kings Island – Mason! It was a pleasure having you here and we appreciate your business. We also really appreciate you taking the time to write review; it really helps us provide the best possible experience for all our guests. Thanks again for the review.

Dear Ashlie, Thank you very much for the 5 out of 5 rating. We are delighted that your experience at the Comfort Suites Kings Island - Mason was exactly what you were expecting. The next time your travels bring you our way we hope to see you again!

Dear Gary,Thank you for staying at the Comfort Suites Kings Island - Mason! It was a pleasure having you here and we appreciate your business. We also really appreciate you taking the time to complete post a review; it really helps us provide the best possible experience for all our guests. Come back and see us again soon! Thanks again for the review.

Dear Mark, We apologize for the trouble and appreciate you letting us know about your recent experience at the Comfort Suites Kings Island – Mason. We'll take this up with our management team. We hope you can give us another opportunity in the future to serve you better. Thank you for your business.

Dear Margaret, Thank you very much for the 4 out of 5 rating. We look forward to hosting you again the next time your travels bring you back to the Mason area. Thanks again for the rating.

Dear Jeffrey, We apologize for the trouble and appreciate you letting us know about your recent experience at the Comfort Suites Kings Island – Mason. We'll take this up with our management team. We hope you can give us another opportunity in the future to serve you better. Thank you for your business.

Dear Guest, Thank you for taking the time to give us your feedback about your stay at the Comfort Suites Kings Island – Mason. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We do hope you give us another chance as we will improve our services. Thanks again for the review.

Dear Amani, Thank you very much for the 5 out of 5 rating. We are delighted that your experience at the Comfort Suites Kings Island - Mason was exactly what you were expecting.The next time your travels bring you our way we hope to see you again!

Dear Ryan,What a wonderful review for your recent stay in Comfort Suites - Kings Island in Mason! Positive reviews like this always encourage us to do more and make our guest happy during their stay. I will be sure to pass on your feedback to the management team and staff. We look forward to hosting you and your family the next time your travels bring you to the area!

Dear Rebekah,Thank you very much for the 5 out of 5 rating of the Comfort Suites Kings Island - Mason. Positive reviews like this always encourage us to do more and make our guest happy during their stay. We look forward to serving you again the next time your travels bring you back to the Mason area. Thanks again for the review.

Dear Rob,Thank you very much for the 4 out of 5 rating. We look forward to hosting you again the next time your travels bring you back to the Mason area. Thanks again for the rating.

Dear Jennifer, Thank you very much for the 10 out of 10 rating. We are delighted that your experience at the Comfort Suites Kings Island - Mason was exactly what you were expecting. The next time your travels bring you our way we hope to see you again!

Dear Chandler,Thank you for staying at the Comfort Suites Kings Island - Mason! It was a pleasure having you here and we appreciate your business. We also really appreciate you taking the time to write review; it really helps us provide the best possible experience for all our guests. Thanks again for the review.

Dear Tara, Thank you so much for taking the time to leave us feedback. We appreciate you choosing to stay with us and for leaving us high marks on your survey. We look forward to serving you the next time you are in the Greater Cincinnati Area. Thanks again for the review!

Dear Scott,Thank you for taking the time to give us your feedback about your stay at the Comfort Suites Kings Island – Mason. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We do hope you give us another chance as we will improve our services. Thanks again for the review.

Dear Edmund,Thank you for staying with the Comfort Suites Kings Island – Mason! It was a pleasure having you here and we appreciate your business. We also really appreciate you taking the time to write review; it really helps us provide the best possible experience for all our guests. Thanks again for the review.

Dear Kris, Thank you for taking the time to give us your feedback about your stay at the Comfort Suites Kings Island - Mason and I'm happy that you enjoyed your stay. We look forward to seeing you the next time your travels bring you to the area! Thanks again for the review.

Dear Elizabeth,Thank you for staying with the Comfort Suites Kings Island – Mason! It was a pleasure having you here and we appreciate your business. We also really appreciate you taking the time to write review; it really helps us provide the best possible experience for all our guests. Thanks again for the review.

Dear Joseph,Thank you very much for the 5 out of 5 rating. We are delighted that your experience at the Comfort Suites Kings Island - Mason was exactly what you were expecting. The next time your travels bring you our way we hope to see you again!

Dear Danny,Thank you for taking the time to give us feedback about your stay. We do appreciate your positive remarks. We will work hard to continue to earn your business. If you are in the area again you could pay us no better compliment than to return to our hotel. Thanks again for the review.

Dear Samuel,Thank you very much for your wonderful review regarding our Hotel staff & their service. Positive reviews like this always encourage us to do more and make our guest happy during their stay. We hope to see you soon again in the near future in Mason.Thanks again for the review!