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Bewertungen von La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason

2.5 out of 5
La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason
9918 Escort Dr, Mason, OH

Bewertungen

7.0

Gut

287 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
259 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 8 - Gut" "
187 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 6 - Okay" "
124 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
151 von insgesamt 1008 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6.8/10

Sauberkeit

7.6/10

Personal & Service

7.0/10

Ausstattung

6.8/10

Zustand der Unterkunft

7.2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

jamie

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was nice, room was ok, pool was ok, and hot tub was dark green:/
Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

Adam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location off of the highway. Seems dated on public areas but room is nice, updated and comfy beds. I would stay here again
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Joanne

The pool was warm with beautiful rotating lights. Hot tub was hot as it should be. Beds are high but comfortable, we slept well.Breakfast had a good assortment of hot and cold foods. Bagels, muffins, cereals with milk, oatmeal, yogurts, bananas or apples. Eggs, bacon , sausages, sausage gravy , biscuits, waffles, toast, peanut butter , cream cheese,juices,etc. A welcoming attendant on hand making sure everything stayed stocked until breakfast hours were over. Coffee all day.The staff were very friendly and polite,concerned everything was good with our stay. If back in the area we definitely want to book here again.
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Savannah

Geschäftlich gereist
Gut: Personal & Service
Very nice would def stay again
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Marissa

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
N/a

2/10 – Ungenügend

Logan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Jacqueline

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Upon entering my room during check-in our comforter had noticable stains all over it. I was rather disgusted that the cleaning staff knowingly (no way they could have missed the large orange colored stains on the white comforter).
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Dominic

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was exactly what I anticipated it to be. Economical, clean and no hassle.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Makayla

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great weekend at the hotel. Was very clean and comfortable. Was reading reviews about the towels but we had no issues. Pool towel are now at the front desk which I think is very fair. Very clean very nice. The only “issue” is the pool was very cold but we had a great time in the hot tub
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Justin

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Some areas need painted and work done
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

George

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Personal & Service
Location was was convenient
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Tony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Brittney

Gut: Personal & Service
Hotel is great my family and I love coming there..just need a little bit more cleaning in the bathrooms there’s a lot of hair on the walls in the shower I usually have to clean the shower before we get in
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jacob

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Lisa, Eatonton

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Nice stay, thanks!
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Margaret

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We’ve stayed here multiple times and never been disappointed.
Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Charles, Chattanooga

Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This is a terrible hotel. It is not very clean. It smells like cigarette smoke everywhere. They do not have enough towels for all of the rooms. It is very loud (including dogs barking and people yelling) at all hours
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Trent

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Stayed there 2 nights, Friday and Saturday. First off, it's nextdoor to a Hooters, so it was pretty noisy in the evening time. Room was nice, and clean. I had the king suite. There was an ant issue tho. Besides that, the only real complaint was the pool area. The painted concrete was peeling and will stick to your feet and then when you get in the pool, it goes with you. The water was greenish, but had a high chlorine smell and feel, so not sure what the issue was. The windows around the pool area had algae/or mold around them. Other than that, the stay was nice. The breakfast was a huge plus, eggs, sausage, waffles, oatmeal, yogurt, cereal, muffins, toast, bagels. I'd stay there again, prob wouldn't use the pool unless it was cleaner.
Aufenthalt von 2 Nächten im April 2024

4/10 – Schlecht

Cinthya

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
They didn’t clean the room every day. The toilet was very dirty and in the sink the water didn't go away. They don’t have enough towels in the bedroom and the carpet in the hall way was very dirty. The room door was stocked in the frame.
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

cynthia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was clean. Staff was nice I’d stay again.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Michelle

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was very accommodating and no issues. Everything was clean and the breakfast was outstanding. Only thing to reccommend is re painting the pool area bc it is flaking off terribly. Other than that, it was a great value for a fun spring break activity for the kids to have an indoor pool/hot tub!
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Robert

Gut: Sauberkeit und Zustand der Unterkunft
I’ll definitely go back
Aufenthalt von 2 Nächten im März 2024

2/10 – Ungenügend

Kelsey

Mit dem Partner gereist
Room was EXTREMELY dirty and smelled terrible of smoke and musty water. The pool area was so nasty. It had food and wrappers everywhere. The water in the pool and hot tub was gross as well. Im so disappointed that I wasted my money here.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

cari

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Trisha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

Nicole, Millfield

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very run down and dirty. No blow dryer in room, not enough pillows or towels for the occupants. Only had two towels in a room for 4. When I asked for more, I was told they didn't have any more to give. He couldn't even offer me a hand towel or pool towel for our kidos to dry off with. They only thing they had extra was washcloths. Not enough pillows for occupants. I asked for three extra (they are 5X5 square pillows btw), they only had one and no pillow cases so he gave me a full size sheet to wrap around the pillow. Pool was green and smelly and most of the paint has chipped off of the pool are floor. No pool towels available for most or our stay as well. I had to play white noise on my phone to drown out the road noise from the thin window in our room. It was one of the worst hotel stays we have ever had.
Aufenthalt von 2 Nächten im März 2024

2/10 – Ungenügend

Brittany

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Nicole

It was nice
Aufenthalt von 2 Nächten im März 2024

6/10 – Okay

Goldie, West Chester

Mit der Familie gereist
Gut: Personal & Service
Na
Aufenthalt von 2 Nächten im März 2024

6/10 – Okay

Jennifer

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Upon arrival, check in was a breeze. The room itself was older, the carpet, tub, and bedding all showed wear and could have used a thorough cleaning. However, it was not dirty. We only had 3 towels so I asked for more at the front desk and was I d Formed there were non but I could grab some of the smaller pool towels. No biggie. Pool facility was very worn down, paint peelings sticking to wet feet from the ground and some guests were hosting a birthday party so there was wrappers and parts of cupcakes on the floor. The pool and hot tub seemed clean enough otherwise. All the furniture should be replaced. Rusty, moldy and chairs missing pieces. Breakfast was pretty good. Lots of variety and hot options. No one came to clean up the room on the second day. Just annoying because the trash wasn’t emptied and we didn’t have space to hang up all the towels so they were getting gross. Shortage of towels for swimming the second night but we made due. The next morning after breakfast I asked if there were towels for swimming and was told a load was finishing in 20 minutes but they were out until then. We let the kids swim and came to grab towels 45 minutes later to be told there were zero towels for us to use….no pool, hand, bath or any towels period. So our kids got out of the pool, dripped going to our room and we used the same towels again. How can you not have any towels for a weekend??? Laundry was on site so why weren’t things being washed for guests to use?
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Raghav, Lewis Center

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good location. Had a good stay.
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Andrew

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk staff seems like a good normal caring person .
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Dana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
This place was decent. The room was average and it was clean. Unfortunately the pool was closed for repair so my kids were a little bummed. The breakfast was good with lots of variety. The gentleman at the front desk was great and the lady at breakfast was so kind. Went out of her way for my kids!
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Trisha

Gut: Sauberkeit und Personal & Service
Mike was great. The pool is small
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Rochelle

Gut: Personal & Service
It was good enough for a 1 night stay. When we turned on the light in the bathroom, the vent automatically comes on. Well... it filled the bathroom with a weed like odor. Also, the guest were quite noisy, but that is not at the fault of the hotel.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Deivy

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Glenda

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

DEBORAH

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was super nice! The rooms were very nice! The breakfast was AMAZING (biscuits and gravy, sausage, eggs, toast, beagles, waffles, muffins, yogurt and etc). The only thing I would change about the hotel room was the lighting in the bathroom mirror area as the lighting was very dim in that area. We didn't use the pool but we looked at that area and it looked nice. It was great that they had a washer and dryer on the 4th floor so I was able to wash my daughters soccer uniforms between games over the weekend. This hotel is located in a great area that is convenient to get to different soccer fields, restaurants and shopping areas. You get A LOT with this hotel for the low cost it is to stay.
Aufenthalt von 2 Nächten im Februar 2024

4/10 – Schlecht

Stephanie

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hottub was lukewarm, cooler than bath water and filthy. A tan color was the water. Thw place was filthy, there was stains on the bed comforters, hair on the floor in the bathroom. We were only there dor one night and only there to sleep pretty much or else we woule have went elsewhere.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Keith

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was cool

8/10 – Gut

Janetta

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The room smelled like smoke, but the hotel was perfect for the price. The breakfast was nice.
Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

mary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was great the front desk helped me out Friday night when we checked in because our first room the beds weren't made and it didn't look like it was clean very well so they switched us to another room well then the keys didn't work for that room so they switched us to a third room and we had a good time and really enjoyed it I will definitely be coming back
Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

Johnathan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
La Quinta Mason is eh
When we first arrived we had an issue with payment due to a refundable deposit hotels.com hadn't told us of. Then the room we got had no heat in the middle of winter. They switched our room within an hour of being notified. To then discover that the heat was working, the fridge/freezer was not. So we chose to keep a cooler rather than changing rooms again. Seems like a lovely place held together with bandaids. Breakfast was the highlight of our stay, very good free breakfast!
Aufenthalt von 3 Nächten im Februar 2024

8/10 – Gut

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Free Hot breakfast included and the staff was friendly

8/10 – Gut

Angela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Jami

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Tammy

Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Jessica

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Gabi

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our bedding wasn’t just stained but visibly dirty. Both queen beds were nasty.
Aufenthalt von 1 Nacht im Februar 2024

4/10 – Schlecht

Lloyd

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The property is dated and shows it. Elevator hard to get cart into. Narrow hallways. Poor job on repaint. Dirty non functioning vent fan in bathroom without a cover. Deinstalled ceiling fan can still see dirt tracks on popcorn ceiling. Patched ceiling without repainting. Sliding window off track won’t close.