Hôtel près de Centre artistique Citadel, Liverpool, Liverpool

« It was a gorgeous room and bathroom all looked brand new. Huge TV on the wall toiletries & hairdryer, iron, kettle, tea, water, earplugs & lovely kingsize bed. 80 yards from St Helens train station & carpark where I left my car overnight. Would stay again if back in St Helens. »

« Thanks good stay but rough area to put my vehicle at parking feel unsafe »

« The only issue we’ve experienced about our stay was the cleanliness issues. The whole place could do with a deep deep clean and small touch ups. I believe no matter how much money you pay, you should be able to stay in a clean environment. Apart from the cleanliness, our stay was great. The staff was great and helpful. Fridge was a fantastic bonus. We haven’t used other facilities like dining room etc but I know that was available. No safety on the windows, my son is 5 so he knew not to go near...

« Staff support none existent despite numerous messages sent before stay. Also had so many mails for check in for different rooms. Not exactly or professional »

« Had a short stay, rooms were spacious, breakfast was plentiful and the staff super friendly. »

« Only stayed one night to go to a concert. Said check in from 3pm but when I arrived at 4pm room was not ready. No air-conditioning in room but it was big & beds looked clean but whole place is in need of decorating. Lift was out if order. Kettle in room but only two mugs for three people. Had to ask a couple of times to get an extra mug. Did not use bath or shower over bath as didn't look clean. Towels are provided but no toiletries. Pub next door was good for a drink beforehand but doesn't do...

« Some of the staff were not particularly friendly which didn't make our stay very relaxing and comfortable as we had hoped. »

« A bit far from Liverpool but really great place »

« Good service, restaurant was good »

« Serveur très sympathiques mais il y a besoin de faire mieux pour les chambres. »

« La casa è adatta a ospitare non più di 10 persone, noi eravamo in 12 e, nonostante gli sforzi apprezzabili della proprietaria Cassie che si è dimostrata gentilissima, abbiamo dovuto affittare una seconda sistemazione. Per il resto, la casa è vicina ad Anfield e per il nostro scopo (addio al celibato con 12 ragazzi sui 35 anni) si è dimostrata più che adatta. Non consigliabile per soggiorni lunghi o per famiglie. »