2/10 Horrible
Paul A.
5 juin 2024
Les points faibles : Propreté
Worst VRBO experience ever
It will be difficult to provide all the details to this nightmare stay within the limits of this review but I’ll try to hit highlights. Beginning with the incomplete after-hours check-in instructions: arriving at 1:30 a.m. after some trauma & investigating we learned the office location( where the keys were) was not in the same neighborhood as the rental property. Upon opening the property we found a filthy kitchen. Countertops actually had residue running down them, the cabinet faces were dirty & horribly chipped. When we opened the dishwasher the entire unit pitched forward. Naturally we never used it. The hood over the range was a greasy mess with the light housing broken/jagged edges with a bare light bulb exposed. The house is in dire need of upgrades. All the beds were twins shoved together. Each bathroom had one set of decent towels, the others were old & dingy. The swimming pool was unusable the entire visit despite property management sending out a pool service when we complained. They merely used a brush on the pool & added chemicals. It was extremely cloudy & dirty. Not one circulating jet was working, the only circulating water was from the hot tub overflowing into the larger pool. The icing on the cake was finding a live snake in the bedroom Sunday morning…yes we have pictures. The pics online are deceiving , the property is in extreme need of maintenance & repairs.
Paul A.
Séjour de 4 nuits en mai 2024