Hôtel près de Cleveland Way, Guisborough, Guisborough

« The owner was very friendly. He made us so welcome during our stay there. »

« It is what it is. »

« The place isn't clean,the doors aren't functional,the service,no access to clean water,had to use water from toilet,which are not very clean,the Lady is very old,fogetful,spent standing in the cold cos she didn't me the access code,terrible place. »

« No breakfast taken and we were there for only one night before attending a funeral next day. »

« The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

« Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay »

« This Motel needs clean rooms.Housekeeping was very poor.New motel but needs care.Breakfast was ok. »

« Dirty »

« Bar was great, friendly staff and locals. Dinner was great both nights we ate there and really good cooked breakfast to start the day. Recommend as a place to stay to explore the area. »