Hôtel près de Saltburn Valley Country Park, Saltburn-by-the-Sea, Saltburn-by-the-Sea

« Staff was really lovely and friendly and helpful. Room was spotless breakfast was very nice. X »

« The place isn't clean,the doors aren't functional,the service,no access to clean water,had to use water from toilet,which are not very clean,the Lady is very old,fogetful,spent standing in the cold cos she didn't me the access code,terrible place. »

« We had a really enjoyable stay at Townend Farm and Julie was extremely helpful booking a meal at the Tiger Inn and also giving us information about local bus services The breakfast was a really good standard and cooked perfectly . Our only concern was that the rooms were on the second floor with steep staircases which made it difficult to carry suitcases and to access the rooms.Perhaps it might be worth pointing out on the website Thankyou Julie for a lovely stay »

« The place was clean, tidy and quiet; the manager friendly and helpful. However, it is pretty basic. There's no thermostat in the room so I wasn't able to warm it up. The main issue was I was unable to have a hot shower on the morning. The manager offered for me to use the shared bathroom but in the second morning, the shower wouldn't get hot. So I think with a little improvement it could be worth the price. »

« The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

« Lovely place to stay after work whilst up here on business ..... will be back »

« Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay »

« Radiators not warm, did not stay. Too cold in the room. Manager said no other room available. I asked for a refund. Not good enough for a 3 star. »

« The owner was very friendly. He made us so welcome during our stay there. »

« It is what it is. »

« The staff were so friendly and helpful. Updated me when they had changed my booking due to maintenance works. It was overall a lovely stay. »

« This Motel needs clean rooms.Housekeeping was very poor.New motel but needs care.Breakfast was ok. »