Hôtel Clifton Hill, Niagara Falls

"Très belles installations piscine et SPA,"

"People are amazing there we go there many times a year just because it feels like home "

"Nous avons dormi trois nuit à cet hôtel. Le rapport qualité-prix y est excellent! Le personnel est courtois et attentionné. Nous n'avons manqué de rien. Le petit-déjeuner était convenable. Notre chambre était propre et bien insonorisée, les lits confortables. Parfait pour avoir accès à pieds à Clifton Hill! "

"A bad experience. I rented two rooms through Expedia, but when I arrived at night they only gave me one room, and it was in very bad condition, extremely hot inside. I told them I had two rooms reserved, showed them the reservation, and they didn't give it to me until the next day. It smelled bad, everything was dirty, they don't change the sheets or clean properly. Many areas were dirty, even the chair in the study."

"Personnelle très courtois "

"La chambre etait superbe malheureusement il y avait bcp de brouillard et on a pa profiter de la vu"

"La chambre étais impeccable , le personnel accueillant "

"La chambre était très propre! Le ménage dans l'hôtel en général étais toujours bien fait"

"Very disappointing experience – would not recommend My stay at this hotel was extremely disappointing in many ways. First, the courtyard-side room was very poorly insulated, which is unacceptable during winter. There was a large gap at the bottom of the entrance door, allowing cold air to come in constantly. This made the room very uncomfortable despite the heating. Second, no housekeeping service is provided for multi-day stays, which was not clearly communicated and does not meet basic hotel standards. The TV did not work, even after an attempted repair. The issue was never resolved during my stay. As for parking, it is charged at $20 + tax, which would be reasonable if it were secure. Unfortunately, items were stolen from my car, and there were no visible security measures. This is completely unacceptable. Finally, there is no elevator to access the rooms, which is very inconvenient, especially when traveling with luggage — and again, this is not clearly mentioned. Overall, poor comfort, lack of services, unresolved technical issues, and a serious security problem. I strongly do not recommend this hotel."