Hôtel près de Tour de l'horloge, St Albans, St Albans

« The AC in the conservatory where we held the wedding ceremony and meal was wholly inadequate. It was 27c outside and at least that inside. The main problem was underspecified AC units ( there were only 2 - probably needed 6). There was no roof blinds to shade us from the afternoon sun, so the venue got hotter and hotter. As a result the experience was very uncomfortable - inexcusable really as the Hotel Management must have always know this was a problem in the hot summers from previous years....

« Nice clean Appartement and close to the centre of St Alban's »

« The property is small and cozy as described, facilities are tidy and clean. We couldn’t receive the check-in instructions until we call at check-in time, the problem is solved quickly. A reminder that the toilet door is a reused old front door, that means when you lock it, you should lift the handle up first and then turn the button. The shower door needs a bit hard push to lock and avoid water came out. Overall is satisfactory! If a mirror added inside door the wardrobe, it would be...

« Communication was non-existent - despite sending plenty of messages through the Expedia app, in the end I only got to speak with the owner when I was stood right outside the property. The beds are next level uncomfortable - very springy and one of them had a proper dip in its middle. Not recommended. »

« Breakfast was amazing!! »

« Parking gratuit. Chambre propre et petit dej correct. »

« Je n y ai passé que quelques heures , arrivée tard depart 4 am ... Personnel gentil correct Quand il m a proposé de l aide , aurait pu dire que les escalier etaient abruptes.... 2 étages.... Tout très vétuste même l odeur dans la chambre ! Un peu crippy .... »

« The bathroom had mold, the bedroom was dirty, and the bathroom was dirty too. There were cobwebs everywhere, the mattress was dirty, the bed was broken, and there were hairs in the shower. There was no heating, the window was open, the curtains were dirty, the walls were dirty, and the floor was dirty. In fact, everything was dirty. La salle de bain avait de la moisissure, la chambre était sale et la salle de bain aussi. Il y avait des toiles d’araignée partout, le matelas était sale, le lit...

« La propreté ça n'allait pas du tout... Tâche au sol dans salle de bain avec cheveux et poils. Des insectes sortaient de sous le radiateur qui était lui couvert de saleté et poussière. Mon fils asthmatique a fait une crise. J'ai prévenu un membre du personnel. Et rien a était fait. Les vitres des chambres c'est du simple vitrage. Le parking est payant... Dommage »

« Très bon hôtel, a 2 pas du Hertfordshire Sports Village où nous avions notre competition. Chambre très confortable, grande et bien insonorisée. Petit déjeuner copieux et bon. »

« No hot water, so couldn't have a shower. Or a warm water wash. They made me pay £10 extra when i got there "Because my original booked room had been given to someone else, so we had to give you a bigger one". Advertised as Bed and Breakfast, but no breakfast available. There was nothing on the property to indicate that it was a hotel, the front door code didn't work and the address they gave me was wrong, so i called at the wrong building when i arrived »