2/10 – Ungenügend
Pierre-Yves B.
30. Juli 2025
Verbesserungswürdig: Sauberkeit
What can we say… Of our 5 houses rented in Costa Rica, this one was not a good experience. Dirty kitchen floors, tons of ants coming in from under the door. we could not see two feet in the pool, which had an unsecured water intake in which our fingers get sucked. When we contacted the manager, she just said the water quality is good for the pool, that they added a product to clear the water. The next morning, the water was still very unclear, she sent the pool boy who dumped a part of a gallon of product, with no results. The ants were just ridiculous, we killed several hundreds, going up the kids legs while watching a movie on the cheap patio furniture in the living room. Excuses and moralisation of the manager that the pool was dirty because of the rain and that ants are normal in Costa Rica because they respect all animals. We left after one night to go to the hôtel which had a pristine pool (even with the same rain…). Great location, the bedrooms were nice, but the bathroom has not been properly cleaned before we arrived.The manager apologised but offered nothing.
Pierre-Yves B.
Aufenthalt von 2 Nächten im Juli 2025