Rating: -5 (If possible!)
Stay Date: April 2025
Location: La Quinta Inn, Magnolia, TX
We are in the hospitality industry ourselves, and this was hands down the worst stay we’ve ever experienced at any La Quinta. The property is in shocking disrepair. The elevators were completely out of service due to ongoing PIP renovations—forcing all guests, including those on the 3rd and 4th floors, to use the stairs.
Our room reeked of mold, the carpet was torn and damp near the AC unit, and the bathtub was rusted and filthy. It was beyond unacceptable. When we voiced our concerns, not only was there no sense of urgency or apology, but we were also told no compensation or discount would be offered—because of the Chevron golf tournament in town that weekend.
This is a clear case of prioritizing profit over guest experience. Absolutely do not recommend. Until this property undergoes a complete renovation and management overhaul, avoid it at all costs.