Luxushotels Crillon-le-Brave

"Wunderschöne Anlage, sehr gepflegt. Zimmer: super top- gross und sehr sauber. Service bei allen Teams (Concierge / Reception / Room Service / Bar / Restaurants Service): TOP. Sehr professionell im Umgang mit den Gästen: lesen Wünsche von den Augen ab. Kundenorientierung: exzellent. Das Resort hat ein Top geografische Lage: liegt auf einem Hügel, entpuppt sich wie ein kleines Dorf der Provence - ein Juwel. Ist auch als Ausgangslage für Biken / Wandern oder andere Exkursionen ideal."

"I rated the stay lower purely because of the service: only one person at the reception could speak English; if you needed help to find something in the hotel, almost nobody was around; we had strong wind during our stay (which of course is unpredictable), but when we stayed by the pool, several sun lounges and mattresses were taken away by the wind, and a big plant pot broke with the wind very close to the pool and no staff was around to attend to any of this for around 2 hours…; when we arrived to check in it was around 2:30pm, and they couldn’t cater for a hot lunch, they only offered 4 cold salad types and the food was extremely average, the bread was very dry and didn’t feel like a good quality lunch. Considering the above points, we found it a bit shocking for a hotel with the 5 star standing. On the plus side, the hotel itself is very nice and the views are great. "