Hotel Crossville - Harriman

« It's a functional hotel. The staff is helpful. The room we were put in had some issues (fridge was totally dead, A/C didn't work very well, light in the bathroom flickered). They offered to move us to a new room but we didn't realize the AC couldn't keep up until overnight so we declined to change rooms for the fridge issue. So it's a case of "there may be some issues but the staff is very helpful in trying to fix things for you." I was given a couple of discount cards but they have to be used...

« The staff are wonderful. The elevator & hallways could be kept cleaner. The breakfast was hot, lots of variety & the breakfast area was clean. Daily housekeeping has to be requested. The room was clean, but the hotel shows some age. I do not think it was a $200 a night hotel, but I had to stay there due to a family event so that’s what I had to pay. »

« Refrigerator didn’t work and informed front desk who said maintenance was on site she will have someone look at it. More than 24 hrs later called the front desk for an update but they were unable to supply any information. We were offered another room so we had to pack up and unpack again. Was told by staff member Bryson that we would receive a monetary compensation but we did not get anything for our inconvenience. »

« The room was very clean, staff were friendly, Breakfast was plentiful. Great location with shopping close by. »

« Upon arrival I waited a very long time for someone to come to the desk and assist me.. the property inside and out was clean and well maintained. Room was clean and comfy, however water pressure took 30 min to rinse my shoulder length hair and the rips in the shower curtain allowed water to escape the shower and soak the bathroom. Tub was also very slippery. Breakfast bar was stocked and fresh. Overall id stay again. »

« We stop here 2 times a year the gal that runs the desk has the personality of a foot? She has worked there for several years. Also they charge way to much for the Hotel starting to get dated. I could care less about breakfast I wish they gave us a choice if you want breakfast it cost more if not cheaper. »

« Très bien mais déjeuner pas complet »

« - Room and hotel smells different. - Breakfast: »

« Room was clean and spacious. Pool was heaviliy clorinated. Breakfast was not well stocked. My family and others waited awhile for it to be restocked. »

« My review may appear to be all over the place but that’s the way the hotel was. The room was clean and updated. We were on the side of the Interstate and there was some road noise, but we had a sound machine so we were fine. The check-in was fast and friendly. The pool was not open yet, bummer! The hallway needed a good carpet cleaning and didn’t smell great. Not a good first impression. The breakfast was really good for a hotel breakfast with hot items. The price of this hotel was really...

« Very clean and friendly staff »

« The rooms were dirty. There was mold in the bathroom. The sheets, pillows and comforters had dirt and stains on them. The manager was rude. »

« We had a non-smoking room that smelled horrible of cigarette smoke with burn holes in the comforters. Stuff splattered on walls and toilet seat not completely clean. Staff was friendly, though. They came and mopped our floor with dirty water they had been using in all the other rooms. Would be a nice hotel if the rooms didn’t stink and they did a little better cleaning. »

« Insalubre, douche salle, serviettes tachés, couleurs grises ou lieu de blanches. Frigidaire, micro onde et table pas nettoyés. Lit propre Le préposé à la réception très serviable »

« when we checked in late in the night. the front desk lady asked us if its ok to allow her traineeto help us with the check in process. sure and the trainee did good. well, we had to wait till late afternoon to go to the event so did not want to leave the room too early. we asked first but they told us by noon. I think we actually left half an hour after 12, but no problem. gld they did not kick us out. »

« Chambre spacieuse (4 personnes), et confort au top, bon petit déjeuner. Good value, large room (4) and good breakfast. »

« This is a nicely designed and maintained hotel. The rooms were clean and comfortable. The staff are very friendly. My only complaint is there is a good amount of noise from cars as the hotel is situated on the main road through the town. Also, if you’re driving a car and need to turn left onto the main road, it can be tricky due to the traffic traveling on the road in both directions and there’s no side exit from the parking lot onto a street with a stoplight or stop sign. Overall though it’s a...

« Rien à redire. Hotel tres convenable »

« This hotel is dated and could use a freshening up. Our room was clean and comfortable. Breakfast was included but needed some fruit. »