« The location is perfectâright in the heart of town, making it easy to explore. Our room was recently renovated, modern, and very comfortable.
What really stood out was the staff: exceptionally friendly and genuinely helpful. On Saturday morning, when we discovered that airport taxis in Linlithgow need to be booked in advance, the hotel team stepped in and quickly helped us arrange one. Their support made a big difference to our trip.
Overall, a wonderful place to stayâmodern comfort, fantastic...
« Communicated a number of issues with my one night stay to Hotels.com and the property did not respond to these issues.
Issues mainly around the following:
numerous large dirty carpet stains throughout apartment;
toiletries of previous guests in bathroom (including toothpaste, shower gel, deodorant and hair spray);
cardboard and sticky tape used to secure pipes in bathroom;
various damage to furnishing including hole in blind and faulty blinds which could not be pulled up;
dirty stains on...
