L'hébergement KOI Resort & Residence Da Nang - Inclusive Spa access dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine extérieure et une piscine pour enfants. La piscine est accessible 24 h / 24.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Cet hébergement dispose d'un parking avec voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement KOI Resort & Residence Da Nang - Inclusive Spa access ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : à tout moment.

Où se situe l'hébergement ?

Sur la plage et les pieds dans le sable, dans la zone de District de Ngũ Hành Sơn, ce complexe touristique se situe à 5 minutes de marche de sites comme : Marble Mountains et Plage de Non Nuoc. Plage de My Khe est à 1,6 km de distance.

KOI Resort & Residence Da Nang - Inclusive Spa access Avis, Prix & Photos 2026

8/10 Bien

YY

Voyage en famille

2 janv. 2026

Les points forts : Propreté et équipements

Clean room, staff are good. Service is good too

Séjour de 6 nuits en décembre 2025

10/10 Excellent

Ryan

Voyage en couple

30 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Hotel was outstanding, with great customer service. The cleanliness of the hotel was excellent.

Séjour de 6 nuits en décembre 2025

8/10 Bien

James

24 déc. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Room was good, the resort has potential…

Séjour de 2 nuits en décembre 2025

8/10 Bien

MIYABI

27 nov. 2025

Séjour de 3 nuits en novembre 2025

6/10 Satisfaisant

lianne

Voyage en couple

12 nov. 2025

Les points forts : Propreté et personnel et service

Les points faibles : Infrastructures et conditions de l’hébergement

Water in shower/sink never got warm. We asked to have it fixed but no change. We showered in cold water

Séjour de 3 nuits en octobre 2025

10/10 Excellent

Naoya

11 nov. 2025

Séjour de 4 nuits en novembre 2025

10/10 Excellent

Nathan

Voyage en famille

8 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The property looked better in person than it did on the website. The food was very good, and the access to the beach was very easy.

Séjour de 4 nuits en octobre 2025

10/10 Excellent

Cynthia

4 oct. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Séjour de 3 nuits en septembre 2025

10/10 Excellent

Emma

Voyage en groupe

1 oct. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Special thanks to Kim for all her help during our trip

Séjour de 4 nuits en septembre 2025

10/10 Excellent

Terence

Voyage en groupe, Voyage en couple

30 sept. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Sea was rough during rainy season. However hotel facilities meet all expectations. Meal choices were adequate. Koi resort is a place away from cities, yet a pleasant short distance from Danang and Hoi An. A relaxing 4 nights indeed.

Séjour de 4 nuits en septembre 2025

6/10 Satisfaisant

Rudy

12 sept. 2025

Séjour de 2 nuits en septembre 2025

2/10 Horrible

Lenair

26 août 2025

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

After traveling from Dallas Texas to Da Nang Vietnam, my wife and I were very excited to get to our clean, comfortable, Grand Suite we reserved for my 60th birthday vacation getaway. When we got to our Grand Suite the temperature was at least 79 degrees or hotter because the AC was not working. The staff were already aware that the AC was not working before we were assigned to the suite, but never informed us. The room was invested with ants, the wet bar sink was half full of water with a continuous stream of water running all through the night, the hallways lead to the room hasn’t been vacuumed or clean. Seems like four weeks. They are dead cockroaches. You can see them as you walk the halls the grand suite is so dusty you find yourself sneezing from the dust. The bathroom countertops seem like they haven’t been thoroughly clean for weeks. it was such a letdown and disappointment, but we was too tired to try and find a new place after traveling for so many hours to get to the perfect getaway spot. We thought after three days calling to get the AC working and having 3 to 5 AC people to come out to tell us that they would have to take the entire unit out at 9:30 PM to get the AC working they decide to give us a new room on day three totally unacceptable. I have never been so disappointed.

Séjour de 7 nuits en août 2025

2/10 Horrible

gail

Voyage en couple

24 août 2025

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The room itself was a good size with decent amenities, but the overall cleanliness of the resort was extremely disappointing. The hallways were filthy with visible dirt everywhere. When we checked in, I started sneezing immediately, and it only stopped after I personally cleaned every surface in the room myself. Housekeeping was inconsistent and poorly done. Even after they “cleaned,” I often had to go over everything again. Turndown service was hit-or-miss, and when I called to request basic items like towels or coffee, they would either forget or only show up after a very long wait. On one occasion, I had to request fresh towels because the ones originally provided had hair on them, which is completely unacceptable. The toiletries were also terrible, the shampoo smelled like dish soap, and the body wash did nothing for the skin. One particularly frustrating policy was that Grab (food delivery service) drivers were not allowed onto the premises. This is an unreasonable rule, especially for guests who don’t want to leave the resort but still need to eat. On a positive note, the breakfast buffet had a good variety of options and was enjoyable. The spa was also a highlight, I had a wonderful massage, and the spa staff were friendly and professional. However, the overall experience was overshadowed by the lack of cleanliness and poor service. It was also strange that we were only given one key at check-in despite being two guests.

Séjour de 7 nuits en août 2025

2/10 Horrible

Jamie

Voyage en groupe

22 août 2025

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

This place was terrible..The grounds looked nice but the staff are horrible..Bugs, ants, didn't clean rooms..It was hard to get anything from them. Very unhelpful..Air conditioning didn't work..Hair in food..Drinks horrible..its a pretty place with horrible service.

Séjour de 8 nuits en août 2025

10/10 Excellent

Thao

29 juin 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Nice resort, excellent service. We stayed in the Grand Suite and very happy with it. The suite offered a great view of the beach, city, and Marble mountain. The beach is so beautiful. We loved everything here and will be back whenever we visit Da Nang.

Séjour de 1 nuit en juin 2025

10/10 Excellent

Minh

21 juin 2025

Séjour de 4 nuits en juin 2025

10/10 Excellent

Shannon, Odessa

15 juin 2025

Séjour de 4 nuits en juin 2025

4/10 Médiocre

Wilfred

11 juin 2025

Les points forts : Propreté

Les points faibles : Personnel et service

Receptionist tried to bill my credit card USD 192,674.81 (yes its $192k) twice which led to the bank freezing my card whilst I was in a foreign country. The house keeping staff entered the room while I was changing clothes without giving me any time to cover myself. They just went knock knock and enter under 2 seconds. The air conditioner was not working, despite complaining twice, the staff said it was working. The thermostat was set on 18, and the measured temperature by the thermostat said 25, yet the staff insisted that it was working. My sleep was hampered and the whole trip was a mess. The staff was unhelpful and outright lying. I reached the hotel 5 hours before checkin time after a 14 hours journey. Even though the room was ready, they did not let me enter. They had the room keys in the stash that said ready rooms, yet the receptionist kept insisting that the checkin time is 2 pm. The food was all meat and nothing on the healthy side. The receptionist advised us to visit the Bana Hills during evening and night and said its more fun. Most of the hills close at 6pm and we were not allowed entry to the cable cars. We wasted 2 hours in travel. My friend went for a massage and the masseuse tried to sexually assault him by attempting to by giving him a handjob despite him saying no multiple times.

Séjour de 6 nuits en juin 2025

4/10 Médiocre

Elisabeth

31 mai 2025

Some great moments and facilities but overall disappointing. The hotel is huge and spacious and a wonderful location, easy access to Da Nang, right in front of Marble Mountain, and on the beach. Breakfast buffet was incredible. However service and staff were inconsistent. I was told off for using

Séjour de 6 nuits en mai 2025

10/10 Excellent

Wang Ruby

14 mai 2025

Séjour de 5 nuits en mai 2025

6/10 Satisfaisant

Abigail Thao

Voyage en groupe

6 mai 2025

Les points forts : Confort de la chambre

Séjour de 3 nuits en avril 2025

2/10 Horrible

Hitoshi

Voyage en famille avec de jeunes enfants

3 mai 2025

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement

14:00にチェックインしたが、お客が多いとのことで、何時にチェックイン出来るかわからないと言われた。またルームクリーニングも同様。あり得ない対応、どちらも強いクレームを入れないと対応してくれない。

Séjour de 3 nuits en avril 2025

6/10 Satisfaisant

Brett

Voyage en famille

23 avr. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

The checking processes was inefficient. Waited well past the checkin time and had to approach staff 3 times before the keys were handed over. The villa we stayed in only had hot water for 1 of the 3 days which was dissapointing. The staff lack communication skills and seem very new to their roles. The food options at the hotel are not great and a little overpriced. The actual resort looks very nice and the villa, apart from the lack of hot water, was perfectly positioned close to the beach and pool. The pool itself does not have enough lounge chairs for the amount of people using it. The water is also very cloudy. Overall the experience was ok, but not up to expectations when considering the price of the room.

Séjour de 3 nuits en avril 2025

4/10 Médiocre

Liza Thuy Trang

9 avr. 2025

Séjour de 4 nuits en mars 2025

10/10 Excellent

Brenda

Voyage en famille avec de jeunes enfants, Voyage en famille

1 avr. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

We had a lovely stay at Koi Resort Danang. The aesthetic of the resort is modern, luxurious, and thoughtfully designed—everything felt fresh and high-end. We stayed in a spacious 4-bedroom villa with a private pool, which offered amazing value compared to what you'd pay for a similar stay in places like Mexico. One of the biggest highlights was the complimentary breakfast buffet. It was incredibly generous with a wide variety of options, from Western staples to local Vietnamese dishes. Definitely something we looked forward to every morning! The staff were wonderful—friendly, helpful, and always kind to our two young kids (ages 4 and 5). There were daily kids' activities by the pool, which gave me time to relax and read. These activities do come at an extra cost, but we found them well worth it for the experience and convenience. The resort itself is very peaceful and quiet—almost surprisingly so. It felt a bit empty at times, but we actually appreciated the tranquility. While it is a bit removed from the main part of Da Nang, Grab rides were cheap and easy to arrange, so we had no trouble getting around. The room was clean and well-maintained, and we loved that we could easily adjust the air conditioning to our preference. The lush surroundings added to the relaxing vibe of the resort. Overall, this was a comfortable, serene, and luxurious stay with plenty of Western comforts. I would absolutely stay here again.

Séjour de 3 nuits en mars 2025

KOI Resort & Residence Da Nang - Inclusive Spa access

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Chambre Double Deluxe

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Chambre Deluxe avec lits jumeaux

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Suite Majestueuse

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Villa Familiale

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Villa Luxe

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Bungalow Standard

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Villa Premium

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Deluxe Studio with Mountain view

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Studio Deluxe

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Studio Signature

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Villa « Premier »

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Deluxe King Room

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Deluxe Twin Room

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Ocean Grand Suite

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Villa 4-Bedroom

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Sapphire villa 3-Bedroom

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Bungalow With Pool View

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Ruby Beachfront Villa 4-Bedroom

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Deluxe Studio With Mountain View

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Deluxe Twin Studio

Deluxe Double Room With Partial Sea View

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Deluxe Studio Ocean Twin

Duplex Three-Bedroom With Pool

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Deluxe Double Studio

Three-Bedroom Beach Front Villa With Private Pool

Villa With Ocean View

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