2/10 – Ungenügend
Alvaro, Lenexa
3. Juni 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The cleanliness at this hotel is lacking; I found food from previous guests on the floor. The lights are dim, particularly in the bathroom, where it’s super dark. The food at the buffet was not appealing; the cheese omelets were cold, and the carpet was dirty and disgusting. This hotel needs major renovations on the inside, and cleanliness is a significant issue throughout the hotel. However, this was not the worst part of my stay. I found a bug infestation in various areas of my room: the bathroom, the fridge/microwave/cabinetry area, and the carpet. These bugs were not only crawling on the walls, inside the cabinets, and on the countertop, but I also found them near the sofa.
I spoke with the front desk person about the bug infestation and was given another room on the same floor but on the opposite side. Upon entering the 2nd room, the first thing I did was inspect it and found a live spider on the bathroom sink and a dead bug near the toilet. At that point, I had seen enough. I immediately checked out.
Do yourself a favor, don’t stay at this hotel you’ll be disappointed.
Alvaro
Aufenthalt von 4 Nächten im Mai 2024