2/10 – Ungenügend
alicia s.
15. Juli 2025
Verbesserungswürdig: Sauberkeit
Our family with four kids drove 14 hours from Chicago to vacation near Dallas. We were really looking forward to this rental with a pool and hot tub. Place was dirty and un-tidy from the outside. Getting the key was easy enough, though a digital combination lock would be best instead of a lock box with a key, for security purposes. Doors to the outside were all janky and locks hardly worked and doors hardly closed. There were wire locks on top of the patio and master patio doors, but the master wire lock was cut... appeared that perhaps someone broke in and cut the wire to gain access. We did not feel safe here. The patio and pool were a mess with dirt and leaves. The grass was not cut and was long. The hot tub was a joke. It's falling apart and was dirty. Did not look like the photos. The bedrooms had decent beds, but the windows were covered with tacks and bed sheets. The attached shudders didn't allow any light into the rooms. The smoke alarms were all removed from the walls and stuffed into a kitchen drawer with batteries all removed. The tv remotes we all missing batteries, and a couple tv's were missing power cords. There were no hangers for our clothing and no dresses. Not sure where 6 people were supposed to put their clothes for 9 days. We messaged the host, who did get back in a reasonable time, but offered no solution. The janky doors and no smoke alarms or CO detectors was our final straw. We called VRBO and got all our money back. Do not recommend staying here.
alicia s.
Aufenthalt von 8 Nächten im Juli 2025