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Bewertungen von SpringHill Suites by Marriott Dallas NW Hwy/I35E

3 out of 5
SpringHill Suites by Marriott Dallas NW Hwy/I35E
2363 Stemmons Trail, Dallas, TX

Bewertungen

8.6

Hervorragend

325 von insgesamt 589 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
164 von insgesamt 589 Gästebewertungen haben eine Bewertung von 8 - Gut" "
52 von insgesamt 589 Gästebewertungen haben eine Bewertung von 6 - Okay" "
29 von insgesamt 589 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 589 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.8/10

Personal & Service

9.0/10

Ausstattung

8.6/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

David

Geschäftlich gereist
Gut: Ausstattung
Front desk couldn’t help with questions about the area shopping and food
Aufenthalt von 1 Nacht im April 2024
Antwort von Melinda W am 13. Apr. 2024
Hi David,I sincerely apologize about your experience. We hope that you choose to give us another try should your future travels bring you back to the area.

10/10 – Hervorragend

Jose

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place to stay and not too far from downtown.
Aufenthalt von 1 Nacht im April 2024
Antwort von Melinda W am 8. Apr. 2024
Hi Jose!Thank you for sharing about your experience during your stay with us. We are so thrilled to hear that you had a pleasant stay. We hope to see you again soon!

6/10 – Okay

Kathleen, Oakland

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Melinda W am 9. Apr. 2024
Hi Kathleen,We greatly appreciate your feedback and hope to see you again during your future travels.

10/10 – Hervorragend

Garo

Mit der Familie gereist
Gut: Zustand der Unterkunft
Safe and clean
Aufenthalt von 3 Nächten im März 2024
Antwort von Melinda Webb am 27. März 2024
We truly appreciate you taking the time to provide your feedback. We are so thrilled to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Hervorragend

Angela, las vegas

Aufenthalt von 1 Nacht im März 2024
Antwort von Melinda W am 12. Apr. 2024
Hi Angela!We greatly appreciate your feedback and hope to see you again during your future travels!

10/10 – Hervorragend

Annette

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was really nice, breakfast was really good and it’s close to a lot of things!
Aufenthalt von 2 Nächten im März 2024
Antwort von Melinda W am 17. März 2024
Hi Annette,We greatly appreciate your feedback. Providing the highest level of hospitality is our top priority. We are thrilled to hear you enjoyed your time with us. We hope to see you again during your future travels.Best Regards,

8/10 – Gut

Mike

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were large and have a nice layout.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Melinda W am 26. Feb. 2024
Thank you for your feedback. We hope to see you again during your future travels!

10/10 – Hervorragend

Emeli

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Melinda W. am 22. Jan. 2024
Thank you for your kind feedback. Providing our guests with a great experience and wonderful service is our top priority. We are thrilled to hear that you enjoyed your stay with us. Should your future travels bring you back to the area, we hope to see you again! Thank you.

4/10 – Schlecht

Kari

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Melinda W. am 15. Feb. 2024
We greatly appreciate your feedback and hope to see you return during your future travels. Thank You.

10/10 – Hervorragend

Gloria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excelente
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Melinda W am 22. Jan. 2024
Thank you for your kind feedback. Providing our guests with a great experience and wonderful service is our top priority. We are thrilled to hear that you enjoyed your stay with us. Should your future travels bring you back to the area, we hope to see you again! Thank you.

10/10 – Hervorragend

Jimmy

Gut: Sauberkeit und Komfort des Zimmers
Joe and Shawna at the front desk were absolutely amazing! Super helpful, friendly and professional! Would stay here again just because of the service I received from them!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Melinda W. am 2. Jan. 2024
Good Morning,Thank you kindly for your feedback. Providing our guests with such a positive experience is our top priority. The Team will be thrilled to hear about your experience! Should your future travels bring you back to the area, we hope to see you again! Thank You!

10/10 – Hervorragend

OMON

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
excellent
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von TimS am 7. Dez. 2023
Thank you for your survey. We always appreciate feedback from our guest. I am very happy you enjoyed your stay. I will share your comments with the team as a way to recolonize their efforts. We hope to see you again in the future.

10/10 – Hervorragend

Keith

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I think having the security drive around the parking lot as a posed to just parked and sitting in their car would be more helpful.
Aufenthalt von 1 Nacht im November 2023
Antwort von Melinda W. am 27. Nov. 2023
Good Morning,We greatly appreciate your feedback. I will share this information with our security team so that we can improve our guest' experience. We hope to see you again! Thank you!

4/10 – Schlecht

Pamela

Mit der Familie gereist
The beds were hard and the breakfast while normally good at Springhill was largely unedible at this location.
Aufenthalt von 2 Nächten im November 2023
Antwort von Melinda W. am 27. Nov. 2023
Good Morning,I sincerely apologize for the experience that you had during your stay with us. That is definitely below our standards and not acceptable. We greatly value your feedback and will use this as an opportunity to improve. Should your future travels bring you back to the area, we hope to see you again! Thank you.

8/10 – Gut

Katrina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Melinda W am 7. Nov. 2023
Thank you for your feedback. Should your future travels bring you to the area, we hope to see you again!

10/10 – Hervorragend

Martha

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Melinda W. am 30. Okt. 2023
Good Afternoon!We are thrilled to hear about your experience with us! Providing the highest level of service is our top priority. We truly appreciate your feedback and we hope to see you again, soon. Thank you!

10/10 – Hervorragend

Ashwini

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was clean, quiet, convenient.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Melinda W am 25. Okt. 2023
Your feedback is highly valued. We hope to see you again during your future travels to the area. Thank you!

10/10 – Hervorragend

Eduardo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Melinda W am 23. Okt. 2023
Thank you for your feedback. We hope to see you again soon!

10/10 – Hervorragend

crystel

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place was nice. Updated and clean. Reasonably priced. Well stay here again!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Melinda W am 7. Nov. 2023
Thank you for your feedback. Should your future travels bring you to the area, we hope to see you again!

10/10 – Hervorragend

Charles

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Melinda W am 23. Okt. 2023
Thank you for your wonderful feedback! We hope to see you again soon.

10/10 – Hervorragend

Lance

Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Good experience
Awesome stay rooms was clean people were friendly and they had parking lot security during the night
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Melinda W. am 30. Okt. 2023
Good Afternoon!We are thrilled to hear about your experience with us! Providing the highest level of service is our top priority. We truly appreciate your feedback and we hope to see you again, soon. Thank you!

10/10 – Hervorragend

JUNGJIN

Aufenthalt von 12 Nächten im Oktober 2023
Antwort von Melinda W. am 16. Okt. 2023
Good Morning,Your feedback is highly valued. We are thrilled to hear that you enjoyed your stay with us. Should your future travels bring you back to the area, we hope to see you again!

10/10 – Hervorragend

Marlon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Goood
Antwort von Melinda W. am 9. Okt. 2023
Good Morning and thank you kindly for your feedback! We are happy to hear that you enjoyed your stay with us. We hope to see you again, thank you!

10/10 – Hervorragend

Danielle

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Melinda Webb am 2. Okt. 2023
Thank you for your feedback! We hope to see you again soon.

10/10 – Hervorragend

Kandace

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very nice and clean.
Aufenthalt von 1 Nacht im September 2023
Antwort von Melinda Webb am 2. Okt. 2023
Thank you for your feedback! We hope to see you again soon.

10/10 – Hervorragend

Randi

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von Melinda W am 5. Sept. 2023
We greatly appreciate your feedback and hope to see you again soon. Thank you!

2/10 – Ungenügend

John, Bentonville

Aufenthalt von 2 Nächten im August 2023
Antwort von Melinda W. am 18. Sept. 2023
We greatly appreciate your feedback! We hope that you choose to stay with us again. Thank you!

10/10 – Hervorragend

Aaliyah

Aufenthalt von 1 Nacht im August 2023
Antwort von Melinda W. am 18. Sept. 2023
We greatly appreciate your feedback! We hope that you choose to stay with us again. Thank you!

10/10 – Hervorragend

Charles

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von Melinda W. am 15. Aug. 2023
Thank you for your feedback! We are thrilled to hear that you enjoyed your stay with us. We hope to see you again!

10/10 – Hervorragend

Randy

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Melinda W. am 15. Aug. 2023
Thank you for your feedback! We are thrilled to hear that you enjoyed your stay with us. We hope to see you again!

10/10 – Hervorragend

Tillmann

Gut: Sauberkeit und Komfort des Zimmers
Friendly
Very friendly personnel, clean, good breakfast
Aufenthalt von 1 Nacht im August 2023
Antwort von Melinda W am 7. Aug. 2023
On behalf of the Springhill Suites, I would like to thank you for choosing to stay with us. We greatly appreciate your feedback, as guest experience remains our top priority. We hope to see you again soon! Thank you!

10/10 – Hervorragend

Zondrea

Gut: Sauberkeit und Zustand der Unterkunft
Clean. and we’ll kept
Aufenthalt von 1 Nacht im August 2023
Antwort von Melinda W am 7. Aug. 2023
On behalf of the Springhill Suites, I would like to thank you for choosing to stay with us. We greatly appreciate your feedback, as guest experience remains our top priority. We hope to see you again soon! Thank you!

10/10 – Hervorragend

Joana

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Melinda W am 31. Juli 2023
We are thrilled to hear that you enjoyed your stay with us! We hope to see you again soon!

10/10 – Hervorragend

Robert

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Melinda W am 5. Sept. 2023
We greatly appreciate your feedback and hope to see you again soon. Thank you!

10/10 – Hervorragend

Olga Lidia

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excelente
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Melinda Webb am 21. Juli 2023
Thank you for your feedback! Guest satisfaction is our top priority and we are thrilled to hear that you enjoyed your stay. We hope to see you again soon. Thank you!

10/10 – Hervorragend

Wout

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very friendly receptionist and very good rooms and breakfast
Antwort von Melinda W. am 19. Juli 2023
We greatly appreciate your feedback. Guest satisfaction is our number one priority and we are thrilled to hear that you enjoyed your stay with us. We hope to see you again!

10/10 – Hervorragend

Andrea

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent customer service
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Melinda W. am 17. Juli 2023
Good Morning,We greatly appreciate your feedback. Providing the highest level of service to our guests remains our number one priority. We are thrilled to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 – Hervorragend

bethany

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
It was a very nice place to stay no complaints at all
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Melinda W. am 12. Juli 2023
Thank you for your feedback! We are thrilled to hear you enjoyed your stay with us. We hope to see you again soon!

10/10 – Hervorragend

Jeanette

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great customer service. Tanya was very helpful. I felt welcome and comfortable knowing my stay would be appreciated.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Melinda W. am 11. Juli 2023
We greatly appreciate your feedback. Guest satisfaction is our number one priority. Our team will be thrilled to hear that you enjoyed your stay with us! Should your future travels bring you to the area, we hope to see you again!

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Be cautious
The property is very well maintained and welcoming once you get inside. However, the area around the hotel is not as inviting. I knew I should be concerned when the Waffle House across the street was to-go only because per the employee “it was for safety reasons” and “it was a bad part of town.”
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Melinda W. am 26. Juni 2023
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the entire leadership team.We understand that the people outside do not place the best light on the hotel. We are working closely with the City of Dallas and the Dallas police department in hopes to put a stop to the activity.Once again, thank you for choosing to stay with us.

10/10 – Hervorragend

Veronica

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Melinda W. am 13. Juni 2023
We greatly appreciate your feedback, and we are thrilled to hear you enjoyed your stay with us! We hope to see you again soon. Thank you!

10/10 – Hervorragend

kevin

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Melinda W am 13. Juni 2023
We greatly appreciate your feedback, and we are thrilled to hear you enjoyed your stay with us! We hope to see you again soon. Thank you!

10/10 – Hervorragend

Kunpeng

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
My family love staying here.
The room is clean and quite. After reservation from Hotels.com and paid online you still need to use your credit card to check in and paid the same amount again.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Melinda W. am 13. Juni 2023
We greatly appreciate your feedback and we are thrilled to hear that your family enjoyed their stay. Please contact the hotel directly regarding any billing issues. When making a reservation online, unless it is a pre-paid reservation, the card is solely used to hold the reservation, I would be happy to look into that for you. We hope to see you again soon. Thank you!

10/10 – Hervorragend

Jesus

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Melinda W. am 26. Juni 2023
Thank you! We greatly appreciate your feedback and look forward to your stay with us again!

4/10 – Schlecht

Syed M H

Aufenthalt von 10 Nächten im Mai 2023
Antwort von Melinda W. am 6. Juni 2023
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Please contact the hotel directly to further discuss any issues you encountered during your stay with us. We hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Hervorragend

Ricky

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Melinda W. am 30. Mai 2023
Thank you for your feedback! We are thrilled to hear you enjoyed your stay with us! Please keep us in mind for any future travels to the area.

10/10 – Hervorragend

Raymond

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Melinda W. am 26. Mai 2023
Thank you for your feedback! We hope you enjoyed your stay with us. Please keep us in mind for any future travels to the area.

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The area was busy.
Aufenthalt von 1 Nacht im April 2023
Antwort von Melinda W. am 24. Apr. 2023
Thank you for your feedback! We hope that you choose to stay with again should your travels bring you back to the area.

10/10 – Hervorragend

Brittany

Gut: Sauberkeit und Komfort des Zimmers
Hotel was very clean front desk was professional and nice plan to stay here more often
Aufenthalt von 1 Nacht im April 2023
Antwort von Melinda W. am 24. Apr. 2023
We greatly appreciate your feedback. We are happy to hear enjoyed your stay! We look forward to your future stays with us!

10/10 – Hervorragend

Faith

Gut: Sauberkeit und Ausstattung
Enjoyed my stay here, clean and spacious
Aufenthalt von 1 Nacht im April 2023
Antwort von Melinda am 10. Apr. 2023
We greatly appreciate your feedback and are pleased to hear that you enjoyed your stay! Should your future travels bring you to the area, we hope see you again. Thank you!