The condo is cute, but it smells like smoke. And because of the hurricane there’s no beach access. Those were minor issues compared to our disastrous check-in. I received a friendly email from our host after booking. She said we’d receive more info closer to check-in. Days prior to trip I got a confirmation from VRBO with the address. I assumed this was the info we needed to check in. We arrived a little after 4pm, went right to the condo. I pulled up the email and realized then the email did not include the door code needed to enter into the condo. We walked to the front desk, but it was closed for the day. We tried to reach the host, but she did not respond to my messages. We called VRBO. They could not reach the host. They connected us with rebooking dept who kept us on the phone for 4 HOURS! They said they’d reimburse us (still haven’t yet) and rebook us. They offered to rebook us at a hotel miles away from the beach. Since our reservation was on the beach, we wanted to stay ON the beach, not miles away. After sitting in our car for 4 HOURS on hold with VRBO they found a hotel on the beach. We agreed to stay there. It was a roach motel. No joke, walking in we saw a roach in the closet and a spider falling down from the ceiling. We called VRBO, they said there was nothing they could do. We were about to drive home and forget this awful experience. Finally, the host replied with the check in info, no apology. IF you book, make sure you have the door code before you arrive.