Hôtel près de Paintball Delta Force Southampton, Southampton, Southampton

« Hotel bien placé, belle chambre, grande . Prévue pour 4 personnes, mais lit supplémentaire pas terrible ( Clic-Clac ) »

« Great pub a couple of door down. Very convenient with good food. »

« I wouldn't stay here or recommend this accommodation to anyone stay well away if i could upload pics I would »

« Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

« The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else. »

« Cleanliness requires attention. Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . »

« Clean room »

« It was a complete mess, I was robbed and they gave access to two other people who weren't allowed in the room, and they didn't refund what I paid. »

« Vendu sur expedia comme un 4 etoiles, l'état d'entretien de l'établissement se situe bien en deça ! Très mauvaise insonorisation des chambres, d'autant plus que l'hôtel se situe à côté d'un parc d'attraction qui attire de nombreux enfants bruyants. Bon petit déjeuner. »

« First of all, there was no staff or anyone to welcome you. We reserved a room with a private bath, and when we arrived we had been assigned a different room with no private bathroom. The shared bathroom available was filthy and the linoleum was coming off the floor. The bedroom was dirty as well and the beds were like cots, horrible mattresses. We tried to reach property owner with no avail. They never responded to any of our inquiries. Within 15 mins, we booked a room at local hotel and left...

« I couldn't get in to the property. I arrived at around 7pm and put the code into the door lock and turned the handle only to find that the door was also locked with another lock I phoned the contact number on the booking confirmation only to find it was an office and nobody was there, so I left a message, I never had a reply. I rang Hotels.com, who were very helpful. But they were unable to get me a refund. I had not read the reviews for the place, but I sugest that if you want to make booking...

« Never got the key access code so I had to book very expensive alternative accommodation on the day »

« Staff support was lacking ,hard to get into my room »