Hôtel près de Denny Dobbs Park, Covington, Covington

« clean and everyone was professional and kind »

« J'avais une réservation pour 13 nuits. Je n'ai pas pu me présenter la première nuit car j'étais tombé en panne sur la route. Personne de l'hôtel ou d'Expedia ma téléphoner. Je me suis présenter le 2e soir pour prendre possession de ma chambre. J'étais conscient que j'allais perdre la première nuit étant donné que j'avais déjà tout payé a l'avance et que c'étais pas remboursable. Alors une fois rendu sur place le 2e soir, on a refusé de me donner une chambre par prétexte que je ne m'étais pas...

« This was a very nice clean and safe property. I would highly recommend it. The staff was friendly too. »

« The reservations made through Expedia for a handicapped accessible room were not honored by the hotel at check-in. A dishonest front desk attendant tried to blame Expedia for the mix up, but it was indeed the hotel location that messes up my reservation. »

« The pool was broken and not usable. We came down for breakfast this morning, only to find they did not have a breakfast prepared for some reason. »

« There was a big open gap under the door that leave outside so all the bugs could get in…worst hotel i have got this year »

« The room was clean and the staff was so nice. »

« Very beautiful place and comfortable for relaxation. »

« Emplacement de l'ébergement, prêt des autoroute. Présence de poussière et odeur de cigarette. »

« The room was not clean upon arrival, and the sheets appeared dirty. When I requested clean sheets from the staff, I was met with an unprofessional attitude. Housekeeping services were not provided daily as expected. Overall, the experience did not meet my expectations. Additionally, after expressing concerns about these issues, I was told to leave without a refund. Unfortunately, the customer service and overall experience were disappointing. »

« Great location A Little noisy due to the highway beside »

« Clean room and comfy beds. awesome staff. »

« Bel hébergement, mais route et entrée dans un angle mort »

« Staff was friendly. Room was completely basic. Bed was comfortable. Kitchenette had no cups plates or flatware no coffee and no breakfast downstairs. Price was good for the experience. »

« Very clean! »

« For a quick 1 night stay this was a good spot . We had an issue with our toilet but the staff came right over to get it fixed. The room was clean and stocked. »

« Grande chambre avec kitchenette Propreté Amabilité du personnel Literie - Problème de thermostat inversé Climatisation trop proche du lit »

« The check in staff seemed angry that I booked on Expedia and used every AND I MEAN EVERY SINGLE OPPORTUNITY to insult me and deny me any concessions. They told me that I could not get credit for my stay on the honors program and I know thats not true, they told me I could not hold my room (until i insisted on speaking to a manager) and they told me that I could not have the honors perks like the goodie bag even though he looked my membership up! There were large ugly stains in the hallways and...

« It was quite and cleaned »