Hotel Dera Bassi

« Clean room, very friendly staff, good WI-FI. Excellent breakfast with varieties. Sonal, The Manager was friendly and very helpful. Great location and atmosphere. Newer property as well. Definite stay here. Excellent bar service and food was great. »

« good »

« It was a memorable experience. I came for my brothers wedding. A decent stay. »

« Very nice experience. Top level customer service »

« I am writing to formally express my extreme dissatisfaction with my recent two-day stay. Despite booking a Premium Suite, my experience was unacceptable and far below the standards I expected. During my stay, I encountered several serious issues: - Lack of Service: I called room service multiple times, but no one ever arrived to assist me. - Safety Hazards: The toilet seat in my suite was broken, and there was exposed wiring next to it, which poses a significant electric shock risk. -...

« Good and clean room »

« Great customer service »

« Comfortable hotel great service from the staff will come back again value for money »

« Tucked away on a quiet side street. Staff very helpful. Breakfast was only on outside rooftop cafe. A bit dirty up there, and hot in May. But the food was good! »

« Terrible experience at Regenta. I called beforehand to confirm my check-in time and was told 12 PM. When I arrived, they suddenly said it was 2 PM. I also specifically asked if I needed to bring anything for check-in and was told no, but when I got there they demanded my passport and visa, which was never mentioned. The room itself was disgusting. It smelled bad, the AC wasn’t working, and the “white” bedsheet was dirty. The decorative cloth on the bed was extremely filthy and black. The room...