Hôtel près de Douglas Trail, Rochester, Rochester

« Hot tub and pool are out of order and have been for 2 months »

« Nice, clean. Shuttle to Mayo is excellent. The only thing I would say is most times when we went to the front desk, no one was around. It would be good if there was an employee out front at all times. »

« Great »

« Very clean, comfortable bed, good shower. »

« From the moment I arrived, Lisa welcomed me with a genuine smile and a professional, 'can-do' attitude that immediately made me feel at home. She was incredibly efficient during check-in, handled all my questions with patience, and went above and beyond to provide excellent local recommendations. Her attention to detail and commitment to guest satisfaction are truly impressive. Lisa is a fantastic asset to the hotel team, and her exceptional service made all the difference in my visit!" »

« The heated underground parking was wonderful in the cold weather. We used the kitchen in our room for several meals. Breakfast was great. Staff was helpful and friendly. There is street construction around the building, but unloading and loading are still easy. The shuttle was very convenient, although it doesn't run on Saturday or Sunday. »

« The room was amazing, spacious, nicely decorated, super clean, complete kitchen, bedroom separated from living… High quality finishes. Very good location accross the street from Mayo. »

« I stayed here for 2+ months this past summer when my daughter had her heart transplant and they became like family to me and they helped me get through it. We were back this past week for my daughters check up and as usual everything and everyone was wonderful. The breakfast food was fresh and delicious. The staff is the best ever. The room was spotless and so comfortable. The entire place is homey and cozy. It is our home away from home. Thank you so much guys ♥️ »

« The room was clean. The staff was excellent. We enjoyed our stay. »

« Staff very helpful and friendly. Room clean and spacious for our four adults and a baby. »

« Amazing service. Great rooms »

« Room was clean, staff was friendly. What we really like is parking in the underground, heated parking facility, especially in January!! »

« Room is great and inviting. Staff was very friendly. »

« Nothing more to add today. Thank-you for the survey. »

« Small rooms yet workable »

« Recently remodeled. Very nice! »

« The amenities and the great customer service. »

« Hôtel récent, bien placé et proche de toutes commodités. Le séjour n’a pas très bien commencé car on devait avoir un canapé-lit pour nos enfants : il était bien là, mais pas déplié et lit pas fait. On a donc demandé du linge de lit à l’accueil et on a fait tout ça nous-mêmes… Chambre grande, avec une kitchenette. Le ménage et le changement de serviettes n’est pas fait tous les jours, il faut demander. On a eu un problème dans la salle de bain ; les lumières ne s’allumaient plus, et il a fallu...

« Fast and easy »

« Very clean, modern, really nice room, comfortable bed. Full fridge, micro, dishwasher, everything you'd need in the kitchenette. Close to mayo, worked out great for appt there. »