Location de vacances de particulier à Douro-Dummer

« The temperature in the house upon arrival was 14 C. We had to turn the heat up and leave until it warmed up some. Clearly nobody had visited or cleaned the cottage in awhile. Both bathrooms were dirty, the bathtub had mouse poop in it. There was no water to flush the toilet or that came out of the taps in the bathroom with the tub. The kitchen and 2nd bathroom were functional at least. The patio door isn't sealed, one end had a huge gap you could see through. Despite being a cottage for up to 10...

« Place was clean. Beds were comfortable. Great for what we needed it for. Host was responsive and easy to get a hold of. »

« The cottage was clean and stocked with pots, pans, dishes, cutlery, etc. I found the toilet very low and a times I had trouble getting up and down with my bad leg. Beautiful scenery overlooking the water. The staff member that cleaned the cottages did not speak English at all but had her phone with her which translated messages. She even played with my dog and took her for a short walk. The place was easy to find but we were to check in with reception but didn't see a sign so we told the...

« In my opinion the advertisement for this property was misleading for example: no TV remote could not operate TV, dishwasher did not work, kitchen blinds broken, dirty toaster, upstairs bedroom carpets severely stained, living room wall severely stained, some beds had movable slats that failed to stay in position leading to a poor sleep, broken chair in the eating area, no cleaning supplies, no bath mat in the main bathroom. In addition the host was dismissive when issues were raised with him and...