Location de vacances de particulier à Douro Litoral

« The check-in left me at the gate for 1.5 hours when the key code was not working. It took a while to reach someone on the contact numbers. On day 2 the key code for the main house was not working. It took even longer to get someone on the phone but they were unable to get assistance for 3 hours. I was between the door and my car for 3.45 hours. The temperature was a cold 41 degrees This ruined what would have been a good stay. »

« The location was good! Restaurants shopping ect. Getting in and out of the apartment was Very hard! 50 steps straight up! 4 flights to get up to the apartment!! No hand rails mold on the walls all the way up the stairs! Only one light working in the bathroom. Only one sheet provided for the couch downstairs. No pillows or blankets!! I was bitten by bugs sleeping there!! No hot water!! We contacted to management they said it takes over one hour to get hot water. I checked the hot water...

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