Innenpool, Außenpool, Sonnenschirme, Liegestühle

Bewertungen von Raffles The Palm

Raffles The Palm
West Cresent, Palm Jumeirah, Dubai

Bewertungen

9.4

Aussergewöhnlich

48 von insgesamt 59 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
7 von insgesamt 59 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 59 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 59 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 59 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.6/10

Sauberkeit

9.4/10

Personal & Service

9.2/10

Ausstattung

9.6/10

Zustand der Unterkunft

9.2/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Amir, Wien

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
Too much Road noises!
Aufenthalt von 1 Nacht im April 2023
Antwort von Ayman Gharib Managing Director am 13. Apr. 2023
Dear Guest, Thank you for taking the time to tell us about your experience at the Raffles The Palm Dubai.I am disappointed to learn that your experience did not meet your expectations and that you were disturbed by the construction noise; please allow me to express my sincerest apologies. At Raffles The Palm Dubai, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make improvements and prevent future occurrences. We appreciate you sharing your concerns, and we hope that you will allow us to better serve you in the near future. Sincerely, Ayman Gharib Managing Director

8/10 – Gut

nicolas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
J'ai apprécié l'hôtel, son emplacement et le personnel très gentil. Cependant, c'est dommage qu'il n'y ait pas de personnel parlant français, italien ou espagnol, seulement anglais. De plus, nous n'avons pas eu de chance car nous étions là lors des inondations de Dubaï et nous regrettons de ne pas avoir été prévenus de ne pas quitter l'hôtel. Nous sommes partis en ville et nous nous sommes retrouvés bloqués, ce qui nous a obligés à louer une chambre supplémentaire dans un hôtel en ville. Par conséquent, nous avons dû payer une nuit supplémentaire sans aucune indemnisation.
Aufenthalt von 9 Nächten im April 2024
Antwort von Aaron Kaupp am 24. Apr. 2024
Cher Nicolas, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes ravis que vous ayez apprécié notre hôtel, son emplacement et notre personnel. Nous sommes désolés pour les inconvénients rencontrés en raison du manque de personnel parlant français, italien ou espagnol. En ce qui concerne les inondations, veuillez noter que la sécurité de nos clients est notre priorité et nous regrettons tout malentendu. Votre retour est précieux, et nous prendrons des mesures pour améliorer nos services. Cordialement, Aaron KauppManaging Director

10/10 – Hervorragend

Camille

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Aaron Kaupp am 25. Apr. 2024
Dear Camille,Thank you for sharing your experience with us on Expedia. We are so glad that you had a remarkable time, and we look forward to hosting you again.Sincerely,Aaron KauppManaging Director

10/10 – Hervorragend

ROZINA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful hotel property
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Aaron Kaupp am 24. Apr. 2024
Dear Rozina, Thank you for your kind words about our beautiful hotel property. We are delighted that you enjoyed your stay with us and hope to host you again soon.Sincerely, Aaron KuappManaging Director

8/10 – Gut

Temitope

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful and they make us check in early
Aufenthalt von 1 Nacht im April 2024
Antwort von Aaron Kaupp am 24. Apr. 2024
Dear Temitope, thank you for your kind words. We are delighted to hear that you found our hotel beautiful and appreciated the early check-in service. We look forward to welcoming you back soon. Sincerely, Aaron KauppManaging Director

10/10 – Hervorragend

Julie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Raffles the Palm is an elegant oasis in the high rise jungle of Dubai. The staff, with without exception, are efficient, friendly and keen to make your stay perfect - particularly the concierge team and Ezekiel’s smile always brightened our day. Being on the Palm means attractions need a bit more travel but taxis are plentiful and reasonable and the reception team sort this for you quickly. Food all excellent quality with lots of choice. Only minor niggle would be that full room housekeeping missed a couple of days as despite being out most of the day access was required when we wanted to use the room.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Ayman Gharib am 4. März 2024
Dear Julie,Thank you for taking the time to share your feedback on your recent stay at Raffles The Palm Dubai. We truly appreciate your kind words about our elegant oasis in the bustling city of Dubai.We are delighted to hear that our staff, particularly the concierge team and Ezekiel, made your stay memorable with their efficient and friendly service. We will make sure to pass on your compliments to them.We understand that the location of our property on the Palm may require a bit more travel to reach attractions. However, we are pleased to hear that our reception team was able to assist you with arranging taxis promptly.Thank you for bringing the issue regarding housekeeping to our attention. We apologize for any inconvenience caused. Your feedback has been noted, and we will take it into account to improve our service.We hope to welcome you back to Raffles The Palm Dubai in the future.Sincerely,Ayman GharibManaging Director

10/10 – Hervorragend

Janine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Ayman Gharib am 26. Feb. 2024
Dear Janine,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcome you again soon. Regards,Ayman GharibManaging Director

8/10 – Gut

London

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I’ve stayed at this property before and loved it. Sadly this time it didn’t meet my expectations. The indoor pool where I used to unwind and relax is now full of young children and people waiting for their rooms! The food is not as good as it was and it has become a lot more expensive- not worth it. Maybe off season is best for this hotel. Rooms are lovely and spacious, staff good. Check out was slow and stressful, almost missed my flight but they did comp me a hotel car to rush.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Ayman Gharib am 19. Feb. 2024
Dear London,Thank you for taking the time to share your feedback with us. We appreciate your loyalty as a returning guest and we apologize for not meeting your expectations during your recent stay.We are sorry to hear that the quality of our food did not meet your expectations and that you found it to be more expensive than before. Your comments are valuable to us and we will consider them as we continuously review and improve our dining offerings.We appreciate your kind words about our lovely and spacious rooms as well as our good staff. Your compliments will be shared with the team.We apologize for the slow and stressful check-out experience you had. We are glad that we were able to assist you by providing a complimentary hotel car to help you reach the airport on time.Thank you once again for your feedback. We value your patronage and hope to have the opportunity to welcome you back in the future.Sincerely,Ayman GharibManaging Director

10/10 – Hervorragend

Adam

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Incredible service and decor
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ayman Gharib am 13. Feb. 2024
Dear Adam,Thank you for your kind review. We appreciate your positive feedback on our service and decor. Your satisfaction is our utmost priority. We look forward to welcoming you back in the future. Sincerely, Ayman GharibManaging Director

10/10 – Hervorragend

Samer

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel has luxurious interior and amazing attention to details. The service and staff were outstanding. Having a personal butler was an amazing experience!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Ayman Gharib am 5. Feb. 2024
Dear Samer,Thank you for taking the time to share your experience at Raffles The Palm Dubai. We are delighted to hear that you found our hotel to have luxurious interiors and exceptional attention to detail. Our team takes great pride in providing outstanding service. We are thrilled that you enjoyed the personalized experience of having a personal butler. We appreciate your kind words and hope to welcome you back soon.Sincerely,Ayman Gharib Managing Director

10/10 – Hervorragend

Robyn

Aufenthalt von 6 Nächten im Januar 2024
Antwort von Ayman Gharib am 23. Jan. 2024
Dear Robyn,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 – Hervorragend

Jose, Lawrenceville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastics rooms beautiful place pool and beach highly recommended
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ayman Gharib am 15. Jan. 2024
Dear Jose,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 – Hervorragend

Pavel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Ayman Gharib am 15. Jan. 2024
Dear Pavel,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 – Hervorragend

Roger

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Ayman Gharib am 15. Jan. 2024
Dear Roger,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 – Hervorragend

Cindy, Oakville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed in this hotel for five days, from Dec 7-12, 2023. Those five days were heavenly. The resort was palatial and gorgeous, our room was clean and spacious, with a high ceiling and a huge balcony facing the ocean. The room came with a butler (Isuru), who advised us daily what was happening that day. He took care of everything. All we needed was to tell him what we needed. The ground was big, with a nice landscape and lots of deck chairs and cabanas, around the pool and facing the ocean. We booked a club-level Deluxe King room, which included daily breakfast, light lunch, English tea, plus happy hour. Check-in and check-out were on level 6, where the club lounge was located. There were two restaurants inside the hotel: A Japanese restaurant called Matagi and an Italian restaurant called Piatti by The Beach. We only had the chance to try Matagi and we loved it. The food was delicious and creative. Everyone we met in the hotel was friendly and helpful. Special thanks go to Anelka. There wasn’t anything he couldn’t help us with. Sheikh, who supervised the butler team and the club lounge, was most helpful. When he found out we had to check out at 1 PM but our plane didn’t leave till 1:30 AM the next morning, he changed it to 5 PM. The support, empathy, and spirit from Sheikh set this hotel apart from all the 5-star hotels we had stayed with. He and this hotel will always stay in our hearts. Cab ride to the airport was about AED120, to the pier was about AED 67-90.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Ayman Gharib am 20. Dez. 2023
Dear Cindy,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay from your arrival to departure and loved every aspect of your experience with us. Thank you for mentioning your butler, Isuru, Anelka and Sheikh - who all made your stay extra special.We look forward to welcoming you again soon. Sincerely,Ayman GharibManaging Director

10/10 – Hervorragend

Lars

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im November 2023
Antwort von Ayman Gharib am 28. Nov. 2023
Dear Lars,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon. Sincerely,Ayman GharibManaging Director

10/10 – Hervorragend

Sakbe Rahman

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im November 2023
Antwort von Ayman Gharib am 28. Nov. 2023
Dear Sakbe Rahman,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon. Sincerely,Ayman GharibManaging Director

10/10 – Hervorragend

FIKRA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful stay,absolutely beautiful hotel,attentive staff and amazing food! Thank you!
Aufenthalt von 5 Nächten im November 2023
Antwort von Ayman Gharib am 27. Nov. 2023
Dear Fikra,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and loved every aspect of it from your arrival to your departure.We look forward to welcoming you again soon. Sincerely,Ayman GharibManaging Director

10/10 – Hervorragend

Caroline

Aufenthalt von 1 Nacht im November 2023
Antwort von Ayman Gharib am 15. Nov. 2023
Dear Caroline,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

4/10 – Schlecht

Ilya

Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Ayman Gharib am 22. Dez. 2023
Dear Ilya,Thank you for sharing your feedback with us. We truly apologize that your experience was below expectations.Our team at Raffles The Palm Dubai is constantly looking at ways to improve our standards of service. Meanwhile, I do apologize on behalf of the team and assure you that I will be working with them to address the feedback you have shared.Sincerely,Ayman GharibManaging Director

10/10 – Hervorragend

constantine

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Ayman Gharib am 26. Okt. 2023
Dear Constantine,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 – Hervorragend

Claire

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful short break, fantastic staff and made to feel very welcome.
Aufenthalt von 3 Nächten im September 2023
Antwort von Ayman Gharib am 3. Okt. 2023
Dear Claire,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and that my team made your experience worth it. We look forward to welcoming you again soon. Kind Regards,Ayman GharibManaging Director

10/10 – Hervorragend

Mohammed

Aufenthalt von 1 Nacht im September 2023
Antwort von Ayman Gharib am 21. Sept. 2023
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 – Hervorragend

Sai

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Ayman Gharib am 21. Sept. 2023
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 – Hervorragend

Mohamed

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Love it amazing experience
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Ayman Gharib am 21. Sept. 2023
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 – Hervorragend

Chaya

Aufenthalt von 6 Nächten im Juli 2023
Antwort von Ayman Gharib am 21. Sept. 2023
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had a wonderful experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind regards, Ayman Gharib Managing Director

10/10 – Hervorragend

Susana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Es un hotel hermoso con un excelente servicio, nos encantó todo!!!
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Ayman Gharib - Managing Director am 5. Juli 2023
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had a wonderful experience and loved every part of your stay at Raffles The Palm Dubai. We cannot wait to welcome you back again soon. Kind regards, Ayman GharibManaging Director

10/10 – Hervorragend

Doreen

Aufenthalt von 3 Nächten im Juni 2023
Antwort von Ayman Gharib - Managing Director am 21. Juni 2023
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcome you again soon. Kind regards, Ayman GharibManaging Director

10/10 – Hervorragend

Sajid

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love the property the best on the palm. I dont know why its not in the top 3 but this is the best.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Ayman Gharib - Managing Director am 21. Juni 2023
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and appreciate your wonderful comments.We look forward to the opportunity to welcome you back to Raffles The Palm Dubai again soon! Kind regards, Ayman GharibManaging Director

10/10 – Hervorragend

Adam

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Ayman Gharib - Managing Director am 7. Juni 2023
Dear Guest, Thank you very much for taking the time to review your recent stay at Raffles The Palm Dubai. We are delighted that you have had an exceptional experience and enjoyed your visit at our hotel. Thank you once again and we hope to have the opportunity to welcome you back to Raffles The Palm Dubai soon! Kind regards, Ayman GharibManaging Director

10/10 – Hervorragend

Anmol

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Ayman Gharib - Managing Director am 7. Juni 2023
Dear Guest, Thank you very much for taking the time to review your recent stay at Raffles The Palm Dubai. We are delighted that you have had an exceptional experience and enjoyed your visit at our hotel. Thank you once again and we hope to have the opportunity to welcome you back to Raffles The Palm Dubai soon! Kind regards, Ayman GharibManaging Director

10/10 – Hervorragend

FIKRA

Gut: Sauberkeit und Personal & Service
One of the most wonderful hotels in the world! Beauty and glamour are my words for this property! Amazing and helpful staff all the way from doorman to cleaning,reception and restaurants! People who know how to enjoy luxury will be delighted with the hotel! Love it and will come back soon!
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Ayman Gharib - Managing Director am 19. Mai 2023
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and look forward to welcome you again soon. Kind regards, Ayman GharibManaging Director

10/10 – Hervorragend

Brahim

Aufenthalt von 1 Nacht im März 2023
Antwort von Ayman Gharib - Managing Director am 5. Apr. 2023
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and look forward to welcome you again soon.

10/10 – Hervorragend

Benjamin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful stay in this amazing hotel. Staff couldn’t have been more accommodating (shoutout to Robert who was amazing!). Excellent service all round. Absolutely no complaints. We will definitely be back.
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Ayman Gharib - Managing Director am 13. Feb. 2023
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback.I am glad that you have had a wonderful stay and appreciate your comments about the service you received from Robert who has been praised for a job well done. It is always encouraging to learn that our guests are satisfied with our service as it is what we strive for every day. Thank you once again for taking the time to share your valuable feedback with us. We look forward to welcome you again soon. Kind regards, Ayman Gharib Managing Director

2/10 – Ungenügend

Hasan

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bad hotel
Would be better if the buffet was more intercontinental.
Aufenthalt von 3 Nächten im September 2022
Antwort von Ayman Gharib - Managing Director am 25. Jan. 2023
Dear Guest, Thank you for taking the time to tell us about your experience at the Raffles The Palm Dubai.I am disappointed to learn that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles The Palm Dubai, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make improvements and prevent future occurrences. We appreciate you sharing your concerns, and we hope that you will allow us to better serve you in the near future. Sincerely, Ayman GharibManaging Director

8/10 – Gut

Ahmed, Riyadh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lots evening noise due to welding and parties. Otherwise the place was good.
Antwort von Tarryn Kihler - Quality and Learning Manager am 13. Jan. 2023
Dear Ahmed, We very much appreciate your comments regarding your stay at the Raffles The Palm Dubai. It is always a pleasure to receive positive feedback and I am delighted to read your comments about our hotel.Furthermore, we have noted your comments regarding the noise and will investigate internally for future improvements. Allow me to sincerely apologise for any inconvenience caused.Please feel free to contact me directly if you have any further suggestions of improvement that could have perhaps helped us to meet your expectations better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you again soon. Sincerely, Tarryn Kihler Quality and Learning Manager

10/10 – Hervorragend

Miriam

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing!!!!!
Totally fabulous in every way! Would highly recommend.
Aufenthalt von 3 Nächten im November 2022
Antwort von Tarryn Kihler - Quality and Learning Manager am 13. Jan. 2023
Dear Miriam,Thank you for choosing to stay with us at Raffles The Palm Dubai.It is always a pleasure to receive positive feedback and I am delighted to read that you highly recommend our hotel.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you again soon. Sincerely, Tarryn Kihler Quality and Learning Manager

10/10 – Hervorragend

Andy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im November 2022
Antwort von Ayman Gharib am 10. Nov. 2023
Dear Andy, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 – Hervorragend

Vachagan

Aufenthalt von 8 Nächten im September 2022
Antwort von Ayman Gharib am 10. Nov. 2023
Dear Vachagan, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 – Hervorragend

Anna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This is the most beautiful plush resort hotel ever!. The rooms are unbelievable the staff so friendly and the pool and pool bar Vegas style! Loved everything about raffles
Aufenthalt von 3 Nächten im September 2022
Antwort von Ayman Gharib - Managing Director am 13. Sept. 2022
Dear Guest, Thank you for taking the time to rate and review your most recent stay at Raffles The Palm Dubai. We are delighted that you have had an exceptional stay and look forward to the opportunity to welcome you back again soon. Kind regards, Ayman GharibManaging Director

10/10 – Hervorragend

Catherine Elizabeth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Unbelieveable.
Unbelievable. The service was excellent. The room was more then wonderful. The food in the club lounge was the best I have experienced in any hotel.
Aufenthalt von 4 Nächten im August 2022
Antwort von Ayman Gharib - Managing Director am 25. Aug. 2022
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback. We are glad that you enjoyed your stay and look forward to welcome you again soon. Kind regards, Ayman GharibManaging Director

10/10 – Hervorragend

Hardeep Kaur

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
awesome
Aufenthalt von 1 Nacht im August 2022
Antwort von Ayman Gharib - Managing Director am 5. Aug. 2022
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and look forward to welcoming you again soon.

8/10 – Gut

Mohammed

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Ayman Gharib - Managing Director am 5. Aug. 2022
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and look forward to welcoming you again soon.

10/10 – Hervorragend

Masood

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dubai UAE
Excellent stay, total comfort, value for money
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Raffles The Palm Dubai am 1. Juli 2022
Dear Mr. Masood, Thank you for the kind feedback, Looking forward to welcome you again in future. Kind regards

10/10 – Hervorragend

Hassan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Exceptional
Our stay was exceptional from the moment we checked-in until the last minute. Robert the receptionist hosted us with a smile and it took me only 3 minutes to check in.the pool was amazing, the stuff was professional, everybody is smiling and welcoming.. royal, exceptional and relaxed place. Would definitely come again.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Ayman Gharib am 17. Juni 2022
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback. I am glad that you enjoyed your stay and delighted by your wonderful comment about the service that you received from Robert who has been praised for a job well done. It is always encouraging to learn that our guests are satisfied with our service as it is what we strive for every day. Thank you once again for taking the time to share your valuable feedback with us. We look forward to welcome you again soon. Kind regards, Ayman Gharib Managing Director

10/10 – Hervorragend

albert

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really liked. It is but far away than center but still good
Aufenthalt von 4 Nächten im März 2022
Antwort von Ayman Gharib am 30. März 2022
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback. I am glad that you enjoyed your stay and look forward to welcoming you again soon. Kind regards, Ayman Gharib Managing Director

10/10 – Hervorragend

Cindy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2022

8/10 – Gut

Lillian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super flot og lækkert
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Ayman Gharib - Managing Director am 17. Jan. 2022
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback. I am glad that you enjoyed your stay and hope to have the opportunity to welcome you again soon. Kind regards, Ayman Gharib Managing Director

4/10 – Schlecht

Patricio

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Aufenthalt von 5 Nächten im Dezember 2021
Antwort von Ayman Gharib - Managing Director am 17. Jan. 2022
Dear Guest, Thank you for taking the time to rate your stay at the Raffles The Palm Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles The Palm Dubai, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We hope that we will have the opportunity to welcome you back to Raffles The Palm Dubai. Kind regards, Ayman Gharib Managing Director

8/10 – Gut

Georgiy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only thing I didn't like that no any entertainment on the territory. Plus the Italian restaurant doesn't operate in the morning for breakfast. But it should be.
Aufenthalt von 3 Nächten im November 2021
Antwort von Ayman Gharib - Managing Director am 13. Dez. 2021
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We have shared your comments regarding the breakfast and entertainment with our teams who are currently looking into the same. Thank you once again for taking the time to share your valuable feedback with us. We hope to have the opportunity to welcome you again soon. Kind regards, Ayman Gharib Managing Director