Ausblick vom Zimmer

Bewertungen von TIME Ruby Hotel Apartments

4 out of 5
TIME Ruby Hotel Apartments
Al Khan Facing The Beach, Sharjah

Bewertungen

7.0

Gut

20 von insgesamt 110 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
44 von insgesamt 110 Gästebewertungen haben eine Bewertung von 8 - Gut" "
24 von insgesamt 110 Gästebewertungen haben eine Bewertung von 6 - Okay" "
11 von insgesamt 110 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 110 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6.6/10

Sauberkeit

7.6/10

Personal & Service

6.4/10

Ausstattung

6.6/10

Zustand der Unterkunft

5.0/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Taiba

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dreckigstes Hotel der Welt
Eine der dreckisten Hotels, die ich je gesehen habe. Große Baustelle vor dem Hotel und zu viel Lärm draußen auch über die Nacht. Die Küche so schmutzig, dass wir nicht anfassen wollten.
Aufenthalt von 9 Nächten im Februar 2020
Antwort von Manager am 10. März 2020
Dear Ms.Mariam, Thank you for taking the time to share your review for TIME Ruby Hotel Apartments. We offer our sincere apologies on issues you may have encountered. Our team aims to deliver what is best for our guest, and we regret to hear that this is not your impression and We hope to have you back again so we can show you more of our better services. Sincerely, Ziad Elminabbawi | Hotel Manager

4/10 – Schlecht

Mr. X, Deutschland

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Abgewohnt und ungepflegt
Das Hotel hat wohl die besten Tage schon hinter sich. Die Einrichtung ist alt und abgewohnt, das Apartment war ungepflegt und unsauber.

8/10 – Gut

Muhamed

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Apartment Hotel mit sehr freundlichem Personal
Das Hotel ist ein Standard Hotel und ist in einem sehr guten Zustand. Das Personal ist immer freundlich gewesen und falls wir irgendein Wunsch hatten wurde dieser immer erfüllt. Das Apartment wurde jeden Tag sauber gemacht und konnten nirgendswo Dreck finden. Das Bad ist nicht grad luxeriös und die Fliesen sind auch nicht grad in einem super Zustand, aber sauber. Jedoch muss ich ein negativen Aspekt nennen: die Fenster waren sehr schmutzig von aussen. Im Apartment gibt es alles was man für den Haushalt braucht: Bügeleisen, Geschirr etc. Das Hotel hatte jedoch einen ungewöhnlichen Geruch im Gang zu den Zimmer, aber die Lobby war sehr schön eingerichtet. Zur Umgebung muss ich sagen liegt es sehr perfekt: Der öffentliche Strand war nur ca. 100 meter enfernt und war wunderschön mit türkis blauen Meer und das gute daran war das der Strand fast leer war (März) Dubai ist ca. 10 km enfernt, jedoch muss man unbedingt ein Mietwagen mieten (35 cent Benzin) damit man sich alles angucken in Sharjah und Dubai. Kosten für Taxis in Sharjah sind in Ordnung ( 50 cent Grundgebühr). Möchte man von Sharjah nach Dubai nehmen die schon 4 euro Grundgebühr. Sharjah hat eine wunderschöne Skyline mit einem kleinen Lake in der Mitte. ABER das Hotel ist neben einer fast fertigen Baustelle ! An manchen Tagen wurde man aufgeweckt. Aber in den Emiraten sind Baustellen normal. Gearbeitet wird glaub ich nur bis um 12 Uhr in den Baustellen. Fazit: Sauberes Hotel und gute Lage (außer Baustelle)

4/10 – Schlecht

Mohammad

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The furniture was damaged
Aufenthalt von 2 Nächten im März 2024
Antwort von Ahmed Samir Assistant Front Office Manager am 24. März 2024
Dear Mr. MohammadThank you for taking the time to share your feedback. I was truly disheartened to read your review and would like to apologize for not meeting your expectations.Please know that we take all guest feedback very seriously and will be reviewing the details with the team to ensure we do better next time.If you are willing to give us another opportunity when you are back in town, please reach out directly as I would like to personally oversee your stay. I know we can do better and I want to prove it.Thank you

2/10 – Ungenügend

MUSTAFA

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
The worst
Terrible hotel. Smells bad all carpenter humid. I coudnt sleep. The worst hotel i ever seen. Dirty beds.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ahmed Samir am 25. Feb. 2024
Dear Mr. MustafaThank you for taking the time to share your feedback. I was truly disheartened to read your review and would like to apologize for not meeting your expectations.Please know that we take all guest feedback very seriously and will be reviewing the details with the team to ensure we do better next time.If you are willing to give us another opportunity when you are back in town, please reach out directly as I would like to personally oversee your stay. I know we can do better and I want to prove it.Thank youAhmed SamirAssistant Front Office Manager

4/10 – Schlecht

Ala

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
A/C did not work, they tried to repair it for 2 days with no success Staff forgets to clean the room, or bring the things we ask for, like the ironing board The call for prayers is very loud and long at 5AM. A truck seems to make noises every night around midnight
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Ahmed Samir am 25. Feb. 2024
Dear Mr. AlaThank you for taking the time to share your feedback. I was truly disheartened to read your review and would like to apologize for not meeting your expectations.Please know that we take all guest feedback very seriously and will be reviewing the details with the team to ensure we do better next time.If you are willing to give us another opportunity when you are back in town, please reach out directly as I would like to personally oversee your stay. I know we can do better and I want to prove it.Thank youAhmed SamirAssistant Front Office Manager

10/10 – Hervorragend

Bassel

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 8 Nächten im Januar 2024
Antwort von Ahmed Samir am 26. Jan. 2024
Dear Mr. Bassel It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us again when you return to town. Sincerely, Ahmed Samir Assistant Front Office Manager

8/10 – Gut

FARIDE

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Séjour agréable
Bon séjour. Personnel gentil et attentif. Chambre toujours propre car maintenue par le service d’étage. Bon emplacement et à deux pas de la plage. Seulement, l’une des toilettes degageaint l’odeur d’urine. En dehors de cela, tout était très bien.
Aufenthalt von 9 Nächten im Dezember 2023
Antwort von Ahmed Samir am 26. Jan. 2024
Dear Mr. Faride It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us again when you return to town. Sincerely, Ahmed Samir Assistant Front Office Manager

2/10 – Ungenügend

Sung Jai

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
비추천
바퀴벌레가 나옵니다. 사진과 다릅니다. 주변에 공사가 많습니다.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von The Management am 16. Dez. 2023
Dear Valued Guest,We appreciate the time you took to share your opinion on your recent stay at TIME Ruby Hotel Apartments.Our aim is to provide amazing experiences to our guests and we are glad that you enjoyed your stay.However, we deeply apologize for the inconvenience you experienced during your stay with us. Rest assured that these matters will be discussed with the relevant department head and will be addressed as soon as possible.We are grateful for your stay and comments, this gives us an opportunity to improve our services for the betterWe hope to have another chance to regain your trust in us.Sincerely,The Management

6/10 – Okay

Manoj

Mit der Familie gereist
Gut: Komfort des Zimmers
Beds doesn’t match the description on website
The hotel staff is very helpful and courteous. There was problem checking in because of my booking did was not sent by hotels.com to the hotel so my family had to wait for over an hour for check-in in the lobby. The second big problem is they do not have King size bed in master bedroom, it’s queen size instead and the other bed room has 2 single bed’s instead of double beds as they advertised and I paid for. This was disappointing and uncomforting.
Aufenthalt von 5 Nächten im November 2023
Antwort von The Management am 16. Dez. 2023
Dear Valued Guest,We appreciate the time you took to share your opinion on your recent stay at TIME Ruby Hotel Apartments.Our aim is to provide amazing experiences to our guests and we are glad that you enjoyed your stay.However, we deeply apologize for the inconvenience you experienced during your stay with us. Rest assured that these matters will be discussed with the relevant department head and will be addressed as soon as possible.We are grateful for your stay and comments, this gives us an opportunity to improve our services for the betterWe hope to have another chance to regain your trust in us.Sincerely,The Management

6/10 – Okay

Mohammad

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von The Management am 16. Dez. 2023
Dear Mr. Mohammad I am so thrilled that you had a great stay with us and took the time to share your feedback We truly appreciated. We hope that you will return to TIME Ruby when you are back in town for more unforgettable experience in Sharjah.SincerelyThe Management

8/10 – Gut

Thompson

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The employees are awesome. They are always very helpful. We enjoyed our stay.
Aufenthalt von 7 Nächten im Mai 2023
Antwort von The Management am 16. Mai 2023
Dear Valued Guest,Thank you for taking the time to note your feedback following your recent stay with us.It is always very rewarding to receive such compliments as the team's endeavor is to ensure that every guest leaves with great satisfaction. We are really glad that you enjoyed your stay with us.We are looking forward to welcoming you back to our hotel.Sincerely,The Management

6/10 – Okay

derren, singapore

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
More run down than before. Needs serious work. But close to the beach and the gym is pretty good for a hotel
Aufenthalt von 5 Nächten im April 2023
Antwort von The Management am 2. Mai 2023
Dear Valued Guest,While we thank you for your recent stay at TIME Ruby Hotel Apartments.We apologize if we have fallen short of your satisfaction however, rest assured that your feedback is duly noted and shall be addressed accordingly.It is our sincere hope to have the opportunity to welcome you again in the near future.Sincerely,The Management

8/10 – Gut

Baghdadi

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Le personnel de l’hôtel vraiment génial au top , gentil à l’écoute , vous donne de bon conseille pour les sorties , pour la chambre c’est tout le contraire horrible sale ,trop vétuste ( moquette sol plein de taches : canapé taché : salle de bain trop vieux ) malgré le ménage fait tout les jours , mon prochain séjour , je change d’hotel
Antwort von The Management am 2. Mai 2023
Dear Valued Guest,While we thank you for your recent stay at TIME Ruby Hotel Apartments.We apologize if we have fallen short of your satisfaction however, rest assured that your feedback is duly noted and shall be addressed accordingly.It is our sincere hope to have the opportunity to welcome you again in the near future.Sincerely,The Management

4/10 – Schlecht

Hotel

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von The Management am 2. Sept. 2023
Dear Valued Guest,While we thank you for your recent stay at TIME Ruby Hotel Apartments.We apologize if we have fallen short of your satisfaction however, rest assured that your feedback is duly noted and shall be addressed accordingly.It is our sincere hope to have the opportunity to welcome you again in the near future.Sincerely,The Management

8/10 – Gut

AEBAD

Geschäftlich gereist
部屋の中にホテルなどの説明書、テレビ説明書また、ドライヤーもなかった
Aufenthalt von 2 Nächten im September 2022
Antwort von The Management am 2. Sept. 2023
Dear Valued Guest,While we thank you for your recent stay at TIME Ruby Hotel Apartments.We apologize if we have fallen short of your satisfaction however, rest assured that your feedback is duly noted and shall be addressed accordingly.It is our sincere hope to have the opportunity to welcome you again in the near future.Sincerely,The Management

10/10 – Hervorragend

Monika

Aufenthalt von 15 Nächten im März 2022
Antwort von Ahmed Abdelaziz am 16. Juni 2022
Dear Monika, thank you for taking your time to share your feedback and for the top score. We always strive to provide a truly memorable experience for all our guests, and it is delightful to know that we were able to exceed your expectations. I hope it will not be too long before we get to welcome you back for another remarkable experience here. Thank you.

2/10 – Ungenügend

hassan

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Worst quality and colors
Pictures are not reality It seems they renovated one apartment or two for pictures only Toilet water leaking maintenance took so long Dim lights
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Ahmed Abdelaziz am 30. Mai 2022
Dear Hassan, thank you for taking the time to write about your recent stay with us. I was disappointed to hear that you had some trouble and am sorry that we didn’t make it right before you checked out. We truly aspire a 100% guest satisfaction so please accept our sincere apologies. I will be sharing this feedback with the team and I hope we can make it up to you on your next stay. If you are willing to give us another chance, please let me know when you are returning and I will make sure to have you the great experience we want all our guests to have. Thank you

8/10 – Gut

Mhand

Mit einer Gruppe gereist
Gut: Komfort des Zimmers
جيد
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Ahmed Abdelaziz am 31. Mai 2022
ضيفنا العزيز، نقدم لك خالص الشكر لاختيارك لتايم روبي للشقق الفندقيه خلال إقامتك بإمارة الشارقه. لقد كان من دواعى سرورنا استضافتك مع تمنياتنا بعودتك إلينا مرة أخري. نحن نسعي دائماً أن نقدم أعلي مستويات الخدمه لعملائنا وسعدنا بأنك أحببت الفندق وطاقم العمل واستمتعت بإقامتك معنا. نشكرك مرة أخري لتعليقك القيم ونتمني أن نرحب بك مرة أخري قريباً بتايم روبي للشقق الفندقيه

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
مستوى مقبول وسعر رخيص
شقق فندقيه ذو مستوى مقبول بشكل عام ورخيصه، تستحق تصنيف ثلاث نجوم فقط. الاثاث قديم ويحتاج تجديد بالاضافه الى الحمامات. قريبه من المسجد، يوجد سوبرماركت وبقاله.
Aufenthalt von 3 Nächten im März 2022
Antwort von Ahmed A. am 26. Apr. 2022
ضيفنا الكريم، شكرا لتعليقك القيم. نحن نسعي أن نوفر الإقامة المثالية لجميع ضيوفنا وسعدنا بأنك أحببت الفندق وطاقم العمل واستمتعت بإقامتك معنا. لقد كان من دواعي سرورنا استقبالك مع تمنياتنا بعودتك الينا مرة أخري.

10/10 – Hervorragend

Maria

Gut: Sauberkeit und Komfort des Zimmers
FRIENDLY AWESOME
I work in hospitality in Las Vegas as a floor manager.. the room I had a facilities issue, leak under the kitchen sink and bad odor , the air conditioning in the living room did not cool enough and the kitchenware some dishes and cutting nife were damaged, I let know about the issues and fixed, overall I have very cozy stay and the stuff super friendly ... I will be back soon
Aufenthalt von 12 Nächten im November 2021
Antwort von Reservation Department am 14. Dez. 2021
Dear Mrs. Maria, Greetings!! First and foremost, we would like to thank you for staying with us we are very happy and glad to host you again and again, you are very quiet, intelligent, very Calm and very respectful, highly recommended guests, We thank you from the bottom of our hearts! Best Regards Ahmed Ibrahim E-Distribution Executive

2/10 – Ungenügend

Youssef

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
first want to be clear if there's less than one star I will give them that. The hotel is nasty, roaches everywhere, broken sofas, burn marks on the floor, smells really bad and so on..... I can not stress enogh to stay a way from this hotel you better of sleeping in your car. I have pictures of the room if I can I will post them.
Aufenthalt von 10 Nächten im Oktober 2021
Antwort von Reservation Department am 14. Dez. 2021
Dear Mr. Youssef, Greetings from Timehotels!! We apologize for the delay in our response as we encounter the technical error” Thank you for your feedback, First and foremost, we would like to sincerely apologize for the inconvenience that happened and we would like to thank you for your patience, Can we ask the reason for this unsatisfactory review or what happens to investigate that? Also, we had noticed that your booking name is not mentioned and the Youssef name is a nickname, could you please share the booking details to check further? Ahmed Ibrahim E-Distributions Executive

2/10 – Ungenügend

ABDULLAH

Aufenthalt von 2 Nächten im November 2021
Antwort von Ahmed Abdelaziz am 3. Dez. 2021
Dear Abdullah, first of all, thank you for choosing TIME Ruby Hotel Apartments and taking the time to rate and review your experience with us. Guest experience is of our utmost importance and it's only through our guest's feedback like your, we can assess, and most importantly, continue to improve our level of services. If you have a moment, please let u know how we can serve you and all our guests better. Thank you once again for your valuable feedback and we do await the opportunity to welcome you back in the future and turn around your experience.

4/10 – Schlecht

Walid

Geschäftlich gereist, Mit der Familie gereist
Hotel rate 1 star maximum
First of all this propriety need to renew completly Then accept to put in hotel.com My appartment was too big and too old carpet with plane of fire places furniture broking insect in all the hotel i ask to change my room to smaler but acceptable they was colaborate and offre me a free breakfast
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Bernard Fantoli General Manager am 2. Nov. 2021
Dear Walid, first of all, thank you for choosing TIME Ruby Hotel Apartments during your stay in Sharjah. Guest experience is of utmost importance to us and it's only through our guest feedback like yours, we can assess and most importantly continue to improve our level of services. We are very sorry to not meet your expectation on this occasion. Rest assured that it's not reflective of our standards of service. Please accept our sincere apologies. We have thoroughly gone through your comments and shared them with our team to take a note and do the necessary corrections. We await the opportunity to meet and welcome you on your next visit and serve you better. Bernard Fantoli General Manager

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit
I saw cockroaches moving around the rooms. Requested for sea view room. Sea was miles away from the room.
Aufenthalt von 1 Nacht im März 2021
Antwort von AAA am 28. März 2021
Dear valued guest, thank you for your valuable feedback. We strive to provide our highest standards of service to all our guests and do extremely apologize for your disappointments. Rest assured that we have shared your comment with rest of the team to ensure the necessary corrective actions are taken. Thank you for taking the time to share your experience with us. We hope we welcome you again in the future and serve you better. Ziad El Minabbawi General Manager

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It's a farm type property in the middle of nowhere. Loved it. Will definitely go again. Loved the gym especially. Highly recommended for "away time".
Aufenthalt von 20 Nächten im Februar 2021
Antwort von Reservation Department am 15. März 2021
Thanks for staying with us. We appreciate your feedback!

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Zustand der Unterkunft
first off, I will say the staff has been great. They were all polite and quick to respond. I stayed here almost a month. The bed was comfortable and the room was dark when the curtains were closed. As far a cleanliness goes, the furniture wasn't in the best condition. They could use a material on the dining room chairs that doesn't stain. The stove/oven was a pain in the butt. It was hard to keep the elements lit on the stove and in the oven (i don't think the equipment is very well maintained). It was impossible to bake anything in the oven as it didn't have temperature readings on the dial. It was gas so it was either on, or off...And hot water is an issue apparently. Certain times of the day, it was a cold shower. The gym was pretty decent. All that being said, I would stay here again. They could just do a bit more to maintain the equipment. The Engineer of the building was doing his best to accommodate us, but it's hard to deal with some things. The staff made it worthwhile.
Aufenthalt von 28 Nächten im Februar 2021
Antwort von Reservation Department am 13. März 2021
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

alexis

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Extended stay due to travel restricted
Aufenthalt von 7 Nächten im März 2020
Antwort von Ziad El Minabbawi - General Manager am 14. Apr. 2020
Dear Guest, First, we would like to thank you for choosing TIME Ruby Hotel Apartments to stay at during your visit to Sharjah. It is a great pleasure for us to welcome you and have you staying with us, wishing that our level of services meeting your expectations. Also, we would like to thank you for sharing your feedback with us. It’s only through our valuable customer’s experience and feedback that we can maintain and most important improve the levels of our customer service that we aspire to provide. We would love to see more in details have affected our rating to be 8. Hence, we as management team are available at any time, just approach reception and request to meet our duty manager for any further assistance you may need.

10/10 – Hervorragend

Feras

Aufenthalt von 11 Nächten im Oktober 2019
Antwort von Manager am 18. Feb. 2020
Dear Guest , Thank you for your review and glad that our hotel suits your requirement and and that you were impressed by hotel and were pleased with the service provided to you by our TIMERs. I will make sure to pass your comments along to them. We truly value your feedback and it will be our pleasure to welcome you again in the near future. Sincerely, iad El Minabbawi Hotel Manager

2/10 – Ungenügend

Lyaysan

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Отель в ужасном состоянии, требует капитального ремонта. В номерах грязно, воняет, не работает сантехника. Ночью приезжает машина, выкачивающая канализацию, от нее очень сильный шум, который не дает спать, если выйти на балкон, то еще и ужасный запах. Наш отдых был испорчен, очень странно, что на сайте hotels.com есть такие ужасные отели.
Aufenthalt von 4 Nächten im Oktober 2019
Antwort von Ahmed am 21. Dez. 2019
Dear Guest, Thank you for taking the time to share your review for TIME Ruby Hotel Apartments. We offer our sincere apologies on issues you may have encountered. Our team aims to deliver what is best for our guest, and we regret to hear that this is not your impression. We hope to have you back again so we can show you more of our better services. Sincerely, Ziad Elminabbawi | Hotel Manager

2/10 – Ungenügend

ghazwan

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Oktober 2019
Antwort von Ahmed Elsayed am 5. Nov. 2019
Dear Guest, Thank you for taking the time to share your review for TIME Ruby Hotel Apartments. We offer our sincere apologies on issues you may have encountered. Our team aims to deliver what is best for our guest, and we regret to hear that this is not your impression. We hope to have you back again so we can show you more of our better services. Sincerely, Ziad Elminabbawi | Hotel Manager

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
L'appartement sentait fortement le tabac. La moquette était tachée de partout. Le premier jour, on a dû changer de chambre car la climatisation ne fonctionnait pas... Le canapé ainsi que les fauteuils étaient sales. Une des télévisions ne fonctionnait pas. Il y avait des problèmes d'humidité (le papier se decollait). La cuisine n'était pas équipée :aucun verre, aucune assiette et aucun produit ménager. Un geste commercial est demandé de notre part...
Aufenthalt von 6 Nächten im Oktober 2019
Antwort von Ziad am 31. Okt. 2019
Dear Guest, Greetings from TIME Ruby Hotel Apartments, I would like to take this opportunity to thank you for staying with us, in TIME Ruby Hotel Apartments. Your comments and concerns were brought to my attention after you filled up the guest comment online through expedia.com, & would like to extend my apologies for any inconvenience that you might have faced during your stay with us, specially the points highlighted in your review. We appreciate your highlights, they are very important to us to improve our services & give you a better place to stay in your future visits. We look forward to welcome you again in TIME Ruby Hotel Apartments, till then Please let us know if we can be of any help for your next stay booking. Ziad El Minabbawi Hotel Manager

10/10 – Hervorragend

Xiang

Geschäftlich gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent. The front desk was very friendly and help for. The breakfast is very good. The room is very clean
Aufenthalt von 6 Nächten im März 2019
Antwort von Hotel Manager am 20. Apr. 2019
Dear Guest , Thank you for your review and glad that our hotel suits your requirement and and that you were impressed by hotel and were pleased with the service provided to you by our TIMERs. I will make sure to pass your comments along to them. We truly value your feedback and it will be our pleasure to welcome you again in the near future. Sincerely, Ziad El Minabbawi Hotel Manager

8/10 – Gut

Vladimir

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 8 Nächten im März 2019
Antwort von Hotel manager am 20. Apr. 2019
Dear Guest , Thank you for your review and glad that our hotel suits your requirement and and that you were impressed by hotel and were pleased with the service provided to you by our TIMERs. I will make sure to pass your comments along to them. We truly value your feedback and it will be our pleasure to welcome you again in the near future. Sincerely, Ziad El Minabbawi Hotel Manager

10/10 – Hervorragend

Lev

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Когда действительность превзошла все ожидания!
Всё превосходно,расположение,пляж бесплатный в шаговой доступности,номер,как прекрасная двух комнатная квартира,оборудованная всем необходимым,очень внимательный персонал,хочу особенно отметить работника рецепшен Мохмед Нассири,я такого внимания давно нигде не встречал,плюс вполне говорит по русски.Чисто в номере и самой гостинице,прекрасные разнообразные завтраки,есть всегда,молочные,мясные и рыбные блюда,хорошо варят кофе,фрукты и выпечка,молодцы,все проблемы персонал быстро решает.В холле гостиницы всегда стоит горячий кофе хорошего качества ,чай и финики.Хороший спа бесплатный,ежедневная уборка ,кухня с техникой разнообразной и посудой,стиральная машина. Настоятельно рекомендую этот отель,особенно для бюджетного туриста.Свои четыре звезды отель оправдывает полностью,можно и добавить ещё плюс.Спасибо за великолепный отдых!
Aufenthalt von 6 Nächten im Februar 2019
Antwort von Hotel manager am 20. Apr. 2019
Dear Guest , Thank you for your review and glad that our hotel suits your requirement and and that you were impressed by hotel and were pleased with the service provided to you by our TIMERs. I will make sure to pass your comments along to them. We truly value your feedback and it will be our pleasure to welcome you again in the near future. Sincerely, iad El Minabbawi Hotel Manager

8/10 – Gut

яна

Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Personal & Service
Квэст на день Рождения ребёнка.
Отель на пляже аль хан. Отель нормальный, останавливаюсь в этом отеле 2 раз, завтраки хорошие, всё по минимуму, особенно кофе одна вода. Номер хороший, плохо убирают, мусор не выносят по несколько дней, полотенца и воду только после баррикад на ресепшн День Рождения ребёнка устроили квэст со скачками, уже на пляже нам передали, что номер нам надо освободить, конечно такую свинью в День Рождения ребёнка никто не ожидал, мало того что никто не поздравил ребёнка, ему в этот день исполнилось 10 лет и он уже второй раз гость отеля, так ещё и передали нам, что видите ли номер надо освободить, заблокировали ключи и с настойчиво говорили, что чек аут, когда я потребовала посмотреть лист бронирования, вдруг у них оказалось, что всё таки всё в порядке. Теперь уже мне пришлось проявить всю свою настойчивость и потребовать извинений. Извинения конечны были наигранно принесены, но после того как я поднялась в номер сейф был открыт, Документы и деньги были на месте, и я не обратила внимания, что нет пластикового футляра с кредитными карточками, я уверена, что футляр был в сейфе, потому, что перед походом на пляж я делала бронирование трансфера и затем футляр с кредитками положила в сейф, когда собирались в этой суматохе я даже не заметила что футляра нет, только приехав в аэропорт поняла что его нет, написала, письмо в Отель, но никто не ответил, деньги на картах все целы, я в аэропорту с мобильных приложений перевела их на другой счёт. Вот такая Денюха была у моего внука и у нас
Aufenthalt von 8 Nächten im März 2019
Antwort von Hotel Manager am 20. Apr. 2019
Dear Guest , Thank you for your review and glad that our hotel suits your requirement and and that you were impressed by hotel and were pleased with the service provided to you by our TIMERs. I will make sure to pass your comments along to them. We truly value your feedback and it will be our pleasure to welcome you again in the near future. Sincerely, Ziad El Minabbawi Hotel Manager

4/10 – Schlecht

Faisal

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
لايوجد نظافه نظافة المكان ممهم وكل شي قديم ولا المنطقه جميله بس اتمنى يكون اهتمام من صاحب المنشائه
Aufenthalt von 5 Nächten im Februar 2019
Antwort von Hotel Manager am 20. Apr. 2019
Dear Guest. Please accept our apologies for the bad experience you describe above. We are certainly disappointed to hear that your stay did not meet your expectations. On the other hand, thank you for your positive comments. We do take pride in catering to our guests' needs the best way we can. Sincerely, Ziad Elminabbawi | Hotel Manager

6/10 – Okay

Spyridon

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Februar 2019
Antwort von Hotel Manager am 20. Apr. 2019
Dear Guest, I am very disappointed to hear that you found our service to be below your standards. We would like to know more details so that we can work on the areas we are lacking behind. Sincerely, Ziad El Minabbawi Hotel Manager

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Some Electric Socket hangings on wire. Main bedroom Bed was poor and Sofa in lounge was damaged.
Aufenthalt von 7 Nächten im Februar 2019
Antwort von Hotel Manager am 3. Mai 2019
Dear Guest. Please accept our apologies for the bad experience you describe above. We are certainly disappointed to hear that your stay did not meet your expectations. On the other hand, thank you for your positive comments. We do take pride in catering to our guests' needs the best way we can. Sincerely, Ziad Elminabbawi | Hotel Manager

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2019

10/10 – Hervorragend

Haider

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
amazing
it was really nice place to saty in sharjah
Aufenthalt von 7 Nächten im Januar 2019

6/10 – Okay

Hassan

Verbesserungswürdig: Zustand der Unterkunft
I like the lady on reception they were so helpful but the man are not coz someone use my telephone in my room then they charge me the cost while its not me ,, the location is good spa and gym is good but bathtub is broken the furniture and linen are clean but old i think they need to renew it
Aufenthalt von 4 Nächten im Januar 2019

8/10 – Gut

Alfredo

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ok value for money for a short business trip. Some improvements needed. The area doesn't have many asphalted roads so area is very dusty and looks dirty. AC was a bit noise. The first 2 days they didnt come and clean the apartment then I realized you had to put a note in the door and no one had told me. The access is a bit confusing. There were mosquito in the room. The gym and sauna should start working earlier from 6 am at least so you can use before going to work.
Aufenthalt von 5 Nächten im Januar 2019

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 7 Nächten im Januar 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit
Aufenthalt von 7 Nächten im Dezember 2018

8/10 – Gut

NAVANEETHA KRISHNAN

Aufenthalt von 4 Nächten im Dezember 2018

8/10 – Gut

Ahmad

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Dezember 2018

8/10 – Gut

Abdulaziz

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Dezember 2018

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 6 Nächten im Dezember 2018

8/10 – Gut

Sergey

Gut: Personal & Service und Zustand der Unterkunft
В целом все хорошо, требуется косметический ремонт номер 222
Aufenthalt von 12 Nächten im November 2018