Hotel Durgapur

« The property is ok to stay. But the check in experience was bad. They said they can’t find the confirmed booking and were made to wait at check in for more than 30 mins telling us there was no bookings. Funnily enough we also had their banquet hall booked for the same day and still got this service. »

« Service is not so good. Little improvement is necessary. »

« We stayed in a ground floor suite near the dining hall and that was very convenient for seniors like us. Our suite was very clean and very nicely furnished. To me, the outstanding feature of the resort was the behaviour of the staff. They always greeted us with a smile. They never expected tips unlike their counterparts in bigger cities. The big open ground inside the resort was very nicely maintained and excellent for morning walks. We didn’t use the gym or spa area, but they looked good....

« If I could give this 0 stars I would. The room was dirty, the sheets and towels were dirty. The bathroom was dated and dirty. The fridge was rusty. The windows didn’t shut properly so the mosquitos got in and we were woken in the night by what sounded like someone retching outside. We stayed one night because we had to and left early the next morning. »