Hotel Falaises Durham Heritage Coast

« Lovely hotel, friendly »

« On a short break in Hartlepool with family. The Grand is 'grand' a stylish property probably more than 100 years old- carpeted rooms- confortable bed-high ceiling- modern bathroom-(good water pressure)- decent included breakfast- very friendly staff. Nothing really special BUT for this price it is value for money in he UK. »

« House wasn't cleaned prior to our stay and the company refused to come out and clean the property »

« Stopover for Durham. I was surprised to find my room ho been upgraded. It's a very new development, with very nice spec. Great value »

« Très bel hôtel, très spacieux, très bien situé (à 5 min à pied de la gare, en plein centre mais dans une rue peu fréquentée). Bon petit-déjeuner buffet sucré-salé. Lit très confortable. »

« Un très bon petit déjeuner »

« C’est un peu un labyrinthe pour retrouver sa chambre ou la réception. dîner simple mais bon ! »

« À proximité du fleuve, salle de sport disponible très bon petit déjeuner et pas très loin de restaurants Le parking et juste à côté de l hôtel »

« Room was clean and spacious. Staff were friendly and very helpful. »

« Great place lovely owner and friendly staff »

« The hotel has fabulous Christmas decorations that make it feel even cosier and more inviting. The staff were really friendly, professional & welcoming. The room was a good size and clean and well presented, as was the bathroom. The bar area was relaxed and had a nice atmosphere. Only one issue during the visit. The breakfast sandwiches were in stotties that seemed a bit stale. We didn’t feed this back at the time, which I now realise was unfair. Apologies. »

« An unusual concept for hotel but a good one. Lovely to park right outside own room. Very comfortable, hot water and an amazing breakfast with the best scrambled eggs ever had in a hotel. »