I normally don't like to leave reviews because I prefer to keep the best-kept secrets to myself but because the home (and William, the homeowner) was BEYOND amazing, it's so hard not to!
Prior to the pandemic, I was an avid snowboarder so renting vacation homes bi-weekly/monthly in the winter was routine for me for several years. However, here’s where William and his home stood out from above the rest.
1) from the beginning of our confirmation booking to the end of our stay, William remained readily available at all times and communicative throughout the entire process.
2) William’s home was in a gated community which was very nice and provided an extra sense of security for us.
3) prior to our arrival, William shared everything we needed to know to make our travels seamless and convenient. From gate entry to home entry to wifi access -it was all a breeze.
4) William’s home was well lit (inside AND out) and was warm and cozy upon arrival, which was exactly what we needed since we arrived in the evening and the temperature was in the single digits.
5) not only were towels and linen provided but all the beds were neatly made with the towels nicely rolled up and folded as if you were staying in a hotel! The only thing missing was a chocolate mint on our pillows lol!
6) in our group, there was a total of 5 adults, 4 young kids and one dog. Out of all the homes i've rented prior, pet items were never provided so I’m accustomed to bringing everything for my dog. William even purchased a dog bed, dog toys, pet bowls, treats, wee-wee pads and disposable poop bags for our dog -the tags and packaging were still intact upon our arrival! In the end, we didn’t use any of the pet items provided, as we hope another family in need can make use of them but the additional steps William took to go above and beyond was so appreciated!
Overall, my friends and I had such a wonderful stay; we’re already talking about our next trip with William this summer! Thank you, William!!