I do not understand your poor review - I did not have any complaint during your visit

Es tut mir leid, aber das Zimmer ist genau auf der Website, die Sie gebucht haben, abgebildet. Wir sind kein Hotel und klar, Sie sind mit zu hohen Erwartungen zu uns gekommen. Nächstes Mal lies, was du buchst!

Thanks for your positive review. I am very happy you enjoyed your visit to the Mowbray Eastbourne. Please come again and tell your friends. Thanks Roy.

Thanks - I am glad you enjoyed your stay with us at the Mowbray - please come again

The report is untrue in important areas --- we use industry standard zip and link beds which allow the flexibility to offer twin single or extra large double beds -- butt he hint is in the name they're ZIP and LINK so cannot come apart. We have central heating and opening windows so there is no damp in the rooms. I will say as we show on the photos and in common with almost all B&B in Eastbourne there are a few steps to the front door - but we do have a lift to all floors and the outside steps have good solid hand rails each side. We also make clear that our B&B runs on a self - check-in basis to allow such greater flexibility for guest arrivals any time from Midday to Midnight so often there is no-one to help with luggage.

Thanks for your kind comment and I am glad you had a good stay with us - please come again.

Thanks I am glad you enjoyed staying with us at the Mowbray - please come again.

Glad you had a good visit at the Mowbray - please come again

Thanks for your helpful;l review.I am so glad you enjoyed your visit and hope you can come again - also please tell your friends.Best Wishes RoyThe MowbrayEastbourne01323 720012

Glad you had a good visit at the Mowbray - please come again

Thanks for a great review - I am glad you enjoyed your visit.Please come again and tell your friendsBest WishesRoyThe Mowbray

I am afraid this is totally inaccurate and unfair. The room is a good size (175 ft² 16.25 sq m) and the bed a superking (6' x6'6" 182 x 200 cms). The toilet is a full size and all placed along from the large shower in the ensuite bathroom. We do not operate a bar - we are a simple but good quality B&B - but we have a very comfortable guest sitting room and there is a fridge there for guests to use for their own items.

I have no idea what the guest found unacceptable - he had our junior suit and said he had been very happy!

Thanks for a good score - I am glad you enjoyed stay with us

Glad you had a good visit at the Mowbray - please come again.

I am sorry that you reviewed the bed so poorly - what was the problem - that room had new beds just 18 month ago!

Glad you had a good visit at the Mowbray again - please come again

Thank you for your score

Thank you for your score whoever you are

Thank you for your review. Just a couple of points in reply. First - the fact that a 12 bedroomed bed and breakfast has a lift is rather unusual and is an amenity that no other property our size in Eastbourne has. Second - she may look old (1964) on the outside - but all her workings are actually all relatively new having been upgraded in 2011. So to call something that antiquated is a little unfair. Third - many bed and breakfasts say that if you fail to arrive at check in time - tough you miss your booking or indeed some will charge people per hour for being late. We don't. So really having delivered above and beyond what others do - what more could we have done to score a 5 from you for the price you paid. Think about it!

Hi - thanks for your review. There is in fact an electric heater and towel rail in your bathroom. We noticed that you did not in fact turn it on during your two days (the control is outside at the foot of the door). We can't help it if people don't look or ask !

Thank you.

Thank you. We do advertise that our standard rooms do have small shower rooms, so this should have been expected had you done your research and not just be drawn by the room rate. Next time splash out and go for a superior room which has bigger shower rooms and power shower and we hope you will then score a 10. You do though get what you pay for.

We are to respond to a 4/5 anonymous review with no comments apparently. So - great - thanks for spending 3 seconds on your review. See you again (maybe) whoever you are.

Thank you for the great score Anthony. So pleased we met your expectations.

Thank you so much for your lovely and honest review. We are so pleased when people have a good time!

Thank you so much. Hope to see you again!