Fassade der Unterkunft

Bewertungen von Bankton House Hotel

3 out of 5
Bankton House Hotel
Murieston, Livingston, Scotland

Bewertungen

8.0

Sehr gut

33 von insgesamt 89 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
32 von insgesamt 89 Gästebewertungen haben eine Bewertung von 8 - Gut" "
13 von insgesamt 89 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 89 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 89 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.4/10

Personal & Service

7.6/10

Ausstattung

7.8/10

Zustand der Unterkunft

7.6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Hotel ist sehr abgelegen in einem Wald., mit dem Auto gut erreichbar., Jedoch mit dem Linienbus schwer erreichbar. Bahnhof in der Nähe. Frühstück ist extra zu bezahlen. Das Zimmer war sehr klein aber für 1 Nacht ganz ok.
Aufenthalt von 1 Nacht im Juli 2019

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just what we needed. Pleasant stay, nice accommodation, nice staff.
Aufenthalt von 2 Nächten im August 2019

10/10 – Hervorragend

Caro, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr nettes Hotel in Stadtnähe
Das Hotel liegt in Livingston, und der Nähe von Edinburgh. Ist mit Auto super zu erreichen aber auch mit öffentlichen Verkehrsmitteln (Bahnhof direkt vor dem Hotel). Ganz in der Nähe ist ein riesiges Outlet /Einkaufszentrum! Das Hotel liegt total ruhig mitten in einem Park, ist ein wunderschönes renoviertes altes Haus. Die Zimmer sind bequem und freundlich eingerichtet. Betten super bequem. Die Inhaberin ist sehr nett und hilfsbereit! Leider haben wir es zeitlich nicht geschafft, einen Abend in dem Hoteleigenen Restaurant /Bar zu verbringen. Die Stimmung wirkte sehr gemütlich und lustig, ich glaube dort kann man viel Spaß haben! Frühstück gegen Aufpreis verfügbar (muss man am Abend vorher bestellen) haben wir aber nicht getestet. Wir haben dort sehr wohl gefühlt und würden das hotel jedem empfehlen!
Aufenthalt von 2 Nächten im August 2018

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
In a quiet place 1/2 hours away from Edinburgh. WiFi was available but unuseable! The bed Had some plastic protective stuff under the blanket which made me sweat a Lot!
Aufenthalt von 6 Nächten im Juli 2018

8/10 – Gut

Sabrina , Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes, ruhiges Hotel
Sehr freundliches Personal, saubere Zimmer, gutes Frühstück und schön ruhig :) Etwas weiter weg von Edinburgh, ein Mietauto wäre also schon wichtig. (Wir hatten eins) Mein Freund und ich haben die Zeit im Bankton House sehr genossen und können es nur weiter empfehlen.
Aufenthalt von 2 Nächten im September 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Haupthaus sowie Zimmer bzw. Nebengebäude sehr sauber und mit Liebe zum Detail eingerichtet. Personal sehr nett.
Aufenthalt von 1 Nacht im Mai 2017

10/10 – Hervorragend

Simon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely country hotel with bar and excellent restaurant. Plenty of outdoor seating to enjoy the typical fine Scottish weather😜
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

rick

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
The hotel and staff are great, but and this is my mistake I didn’t check if they serve breakfast and the don’t. I was woken up by a pump stating and 5.30 am and could not get back to sleep.
Aufenthalt von 1 Nacht im Februar 2024

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Rooms were quite tired, and the shower was freezing cold. So cold that I couldn’t use it and had to wash in the sink. Staff perfectly pleasant and a really nice period building.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Peter, Widnes

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay and convenient for my work place
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Edward

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice older hotel
Nice older hotel, loved it. Great staff. Walkable to many destinations.
Aufenthalt von 1 Nacht im September 2023

4/10 – Schlecht

Tomohiro

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Jemma

Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Peter, Widnes

Gut: Sauberkeit und Zustand der Unterkunft
I have stayed here a number of times on business, the staff are always friendly!
Aufenthalt von 3 Nächten im Juli 2023

2/10 – Ungenügend

Carolyn

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
About 9:30 google maps took us to the back side of Bankton house. We didn't see a place to park or get in so we called. We got a verizon message saying the number was unavailable. We backtracked and found small road signs leading the opposite direction. We parked at the hotel at 9:57, tried the door and knocked. No one answered. (Orbitz listed last check in as 10:00). We knocked several times, called a number on the door and received the same Verizon message. We called Orbitz. They tried all numbers they had, but got the same message. Finally after about an hour we debated just sleeping in the car, but were able to book another hotel and left. Next day Orbitz let us know the hotel manager "would allow us to stay the second night, but there would be no refund for the first night because we didn't show even though the manager had waited past midnight." Orbitz agreed, we had call them from the hotel at 10:10 asking what to do since no one was there. So we called, and got through to the manager. She claimed to have waited for us until 11:30 and said we could stay that night but once again no refund for the first night. We told her that was not true because we were there along with a car and van from 9:57 to 11:00 and no one answered the door or the phone. Things got heated after that and we told her to just cancel that nights stay. She responded "That was fine with her, she had already been paid, so it didn't matter." Check in changed to 8:00, but that won't fix poor management.
Aufenthalt von 2 Nächten im Juni 2023

8/10 – Gut

Georg

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Nice hotel, good staff. Parking is convenient; just sad that on Mondays the bar and restaurant are closed.
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Peter, Widnes

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient location for business and station, very friendly staff!
Aufenthalt von 3 Nächten im Juli 2023

10/10 – Hervorragend

Terrieann

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice, clean and comfortable and very quiet.
Aufenthalt von 1 Nacht im Mai 2023

6/10 – Okay

Peter, Widnes

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Run down and tired, not even open on a Monday. And far too expensive!
Aufenthalt von 2 Nächten im Oktober 2022

10/10 – Hervorragend

Meike

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed in the little house behind the main hotel building. It was clean, quiet, and cozy, and the staff was friendly, attentive, and caring. My door warped a little during my stay, presumably due to the summer heat, and when I could no longer close it due to the warping, the staff was quick to have it repaired. The hotel is near the Livingston South train station, making it easy and convenient to travel to Edinburgh and Glasgow.
Aufenthalt von 15 Nächten im August 2022

4/10 – Schlecht

Peter, Widnes

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was really disappointing, there was a very limited breakfast, they didn't service the room until I asked, but more importantly the hotel is closed on a Monday! It may be suited to holiday makers, but NOT for business people.
Aufenthalt von 4 Nächten im Juli 2022
Antwort von Nat am 29. Juli 2022
thank you for taking the time to review your stay, we value your feedback, as there has been a slower phasing back to normal in general, were we check with guests in regards to having their rooms serviced, we have however now in place our 'start back to normal' procedures up and running along with our speedy check out & early bird 'breakfast to go', and full cooked breakfast options, we have also contacted Expedia in regards to our opening and closing times/day of our on-site facilities so that these are visible to guests prior to booking. We do hope that we will have the opportunity in the near future to meet your expectations.

10/10 – Hervorragend

Stephen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Very comfortable hotel with nice staff lovely food.
Aufenthalt von 1 Nacht im März 2020

10/10 – Hervorragend

Kevin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2019

2/10 – Ungenügend

Kim

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic stay!
We had a fantastic stay at Bankton House Hotel. The staff were incredibly friendly and accommodating ( we needed to drop bags off early), the room was spotless with a spacious en-suite and the breakfast delicious!
Aufenthalt von 3 Nächten im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful location and quiet. Nice place to relax before flight out. Close to airport and trains
Aufenthalt von 1 Nacht im Juli 2019

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft
Uncomfortable bed, crowded communal bathroom.lit pas comfortable. Salle de bain communale, trop de gens.
Aufenthalt von 1 Nacht im Juni 2019

4/10 – Schlecht

Andrew

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Be wary of Cottage rooms
The Cottage rooms are with a shared bathroom(between 3 rooms). The cost of an upgrade to a room with ensuite was given as £25pn & breakfast is an additional £9.95 if required, but can only be by appointment. No other information given at check in, or in the room. No welcome information on the area, reception, bar or meal times etc or even wifi codes. In room is just a list of rules that must be obeyed or risk a fine. The Cottage room whilst clean, I found damp, musty & cold.Mainly because there was so little heating to dry it out. The radiator was very lukewarm, after the first night I reported it and promised it would be fixed. However, on the 2nd night there was no heating at all- zero. The heating did come on at something like 4am but again, very lukewarm. I was so cold in the morning I did not take a shower. The wifi worked OK in the main hotel, but in the Cottages it took sometime before anyone could establish what the password was. The room key is a big clunky fob that says leave at reception, but reception is barely open and I was told to keep the key, given the fob size not very practical. Basically I found the decor, facilities and service very 1970s (dated). I don't know what the rooms are like in the main hotel, but I would be very wary of the cottage rooms, aside from the shared bathroom aspect, the access to them are a bit of a pain especially in the pouring rain. Whilst the hotel is only a few minutes from the train station, there is little else nearby.
Aufenthalt von 2 Nächten im Mai 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Top notch. Id recommend for a break. So yeah all good.
Aufenthalt von 1 Nacht im Mai 2019

10/10 – Hervorragend

Graham

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2018

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im November 2018

10/10 – Hervorragend

Paul

Amazing staff!
Very, very friendly and helpful staff. A very comfortable and quiet room. I will definately stay again!!
Aufenthalt von 2 Nächten im September 2018

8/10 – Gut

Christina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Både och
Litet fint Hotel med trevlig personal. Lite långt utanför Edinburgh. Svårt att ta sig från livingston på söndagar, särskilt när man skall till flygplatsen.
Aufenthalt von 2 Nächten im August 2018

8/10 – Gut

Philip, Doncaster

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Value for money
Stayed in the single bed chalet in the garden, compact but had everything you need for a 1 night stay. Food in the bar at night and breakfast in the morning was very good and the service was efficient and friendly.
Aufenthalt von 1 Nacht im Juli 2018

8/10 – Gut

Brian, Monterey, California

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Conveniently Close & Wonderfully Secluded
Our 3-night stay was extremely satisfying. The entire staff, beyond being merely courteous and helpful, were genuinely friendly and made our stay as easy as it was relaxing. The hotel is just a 12 minute drive from the airport and a 3 minute walk from a train station (Livingston South). Its location makes it a great jumping off point for exploring Scotland, Edinburgh and Glasgow in particular. The grounds are beautiful and quiet with a lounge and dining facilities to welcome the weery traveler. We did not eat here but did enjoy drinks outside the lounge. Our room was small (we stayed in the adjacent cottage) but adequate. There was a shared bathroom for three rooms which I understand is more common in these types of places. That said, the bathroom was very clean and there were no issues. I would definitely recommend this hotel to anyone traveling in the area. There were only a few annoyances that I think could be easily corrected. One is that our room used a skeleton key lock, which I hate. While the thought of them is charming and matches the overall aesthetic of the place, they are outdated and potentially dangerous. It is possible to lock yourself in your room with these keys and make it difficult to exit, especially during an emergency. Even though this was not an issue with us, it would be a whole lot easier and safer for guests to simply update the locks. Additionally, some of the tiles in the bathroom were loose and cracked and probably should be repaired.
Aufenthalt von 3 Nächten im Juni 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This was an excellent place to stay. The rooms were clean and comfortable. The wifi was excellent. The food at the bar was delicious. This place was wonderful!
Aufenthalt von 3 Nächten im Mai 2018

8/10 – Gut

Matt

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely hotel in mature forest grounds. Walking distance to local shops, bus and rail links. A gaint shopping center / hub a few minutes drive away. Half way between city center Edinburgh and the airport. One minor fault. The cottage room I stayed in had no wi fi. My mobile couldn't find any signal and my tablet found a weak signal every now and again for a few seconds. Would very happily stay again.
Aufenthalt von 2 Nächten im Mai 2018

8/10 – Gut

Rebekah

Gut: Sauberkeit und Personal & Service
Honeymoon stay
The room was pretty small, and could use a coat of paint. The staff was friendly for the most part, but the rules were a little odd. No food or drink allowed in the rooms.
Aufenthalt von 2 Nächten im Mai 2018

10/10 – Hervorragend

Alun

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly, polite, attentive and effective staff. Great meal (Quality / value). Cosy and friendly bar, enriched with local characters.

10/10 – Hervorragend

t

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Natalie am 4. Apr. 2018
Many thank for taking the time to write a review we hope to have you stay again all the very best from the staff at Bankton house hotel

10/10 – Hervorragend

Sara

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2018

8/10 – Gut

sarah, glasgow

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Over night stay for family party
Stayed at the Bankton for a family party. I wasn't in the main hotel but small out house, I didn't expect that but perfectly happy with my room, clean and cosy. The pub was lovely, had a real fire and I had my dinner there. Food was lovely and reasonable price. We had a great night there, only negative was at the end of the night my aunt couldn't take any of the buffet away she had paid for unless she had containers for it as the disposable trays they were on apparently get re-used! My overall stay was good though and I would stay here again if coming to Livingston.
Aufenthalt von 1 Nacht im Dezember 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable hotel a short drive from EDI
Comfortable hotel about 20 min from the airport with a bar and restaurant. The single room was a detached house and comfortable, only complaint is there was no WiFi in the room which could be easily fixed.
Aufenthalt von 1 Nacht im November 2017

4/10 – Schlecht

Corinne , Cirencester UK

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Very tired hotel
Great staff trying hard but tv didn't work and not put right. No heating or hot water and only back for last morning. Function on Saturday night with banging doors screaming and shouting in hall below rooms. Free breakfast for one morning but no other discount given
Aufenthalt von 2 Nächten im November 2017

8/10 – Gut

Alley, Hong Kong

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
So beautiful sourroudings,good for morning walk
Good service and room tidy n clean Very enjoyable stay
Aufenthalt von 1 Nacht im November 2017

6/10 – Okay

liz&josh, key west

Gut: Sauberkeit und Komfort des Zimmers
Very pretty
We liked the look of this place. HOWEVER *It felt too much like a b&b and less like a hotel. *The staff (I think the cleaning lady) was screaming about personal problems or something so loud I could hear every word TWICE. She busted in our room with out knocking while my husband was going to the bathroom with the door open. She rolled her eyes and sighed loudly annoyed that we were still there. *The room was so cold the first night, we both woke up sick and had to stay in for the day. *****There was barely any WiFi. The WiFi signal was horrible!!!!! *It was also way too quiet at night, I needed a fan or something. *The breakfast was good when we were up early enough for it. They serve a hot breakfast from 7:30- 8:30am-that’s way too early for vacation. That’s just insane. We only ate once. *What REALLY bothered me were the signs on the wall about guests not bringing food in and guests respecting rules. They seemed very firm on not allowing eating or outside food in -yet they leave kettle and lovely set up of biscuits/tea for you to enjoy. *I loved the tea setup and used it everyday. I just felt like I was breaking the stupid rules. *The outside was BEAUTIFUL. Better than the pictures. There were two gorgeous dogs playing outside. *The pub food was ok. The prices were low. It closed so early one night we had to eat at McDonald’s. *Check out was much to early. The staff did two loads of laundry! That was a lifesaver for us! She was so nice about it.
Aufenthalt von 4 Nächten im September 2017

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We loved it. Sorry we ere only there one night. But the experience was great. Carla was so amazingly welcoming. We sat in the pub/ dining area for hours talking with her and some locals and other guests! I would recommend this to everyone
Aufenthalt von 1 Nacht im September 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tranquillità assoluta
Posto carino davvero tranquillo letti molto comodi ci siamo riposati per bene dopo il viaggio in aereo la posizione e' di assoluto relax colazione buona
Aufenthalt von 1 Nacht im September 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent location. I stayed there to be outside of the cities. Bankton House Hotel is in a wooded area with lots of urban trails. The restaurant served excellent food. The staff is friendly and helpful.
Aufenthalt von 6 Nächten im Mai 2017