A beautiful hotel, very nicely decorated with a warm atmosphere...but, very disappointed with how unclean the bathroom and bed waswhrn we checked in. Found a lot of hairs on the sink, tub and several in the bed. Dried blood stains on the comforter, and the coffee maker was filthy. We brewed hot water and old coffee debris filtered into the cup. The hotel staff could not understand our frustration with expecting a cleaner environment. They told us they would have a hotel maid go clean our bathroom but she never did clean it. They also told us that refreshing rooms is not provided unless you stay over 2 days. Other guests who also stayed had the same complaints as us and did not have their issues resolved.