Hotel Eldoret

« I paid and they said they did not receive a payment and they said they do not deal with hotels.com anymore. They said they did not have rooms. I am still waiting for a refund. This is appalling and very unprofessional. »

« need more disable parking »

« I came from the USA to Eldoret and booked my stay at Willow. The staff was very kind and respectful. The room was clean, bed was comfortable, and my stay was very pleasant. I will definitely book here the next time I come to visit Eldoret. Thank you Willow for the great hospitality! Kendra Cruz »

« I enjoyed the property overall, but there are significant opportunities to improve communication and service, particularly with housekeeping and the kitchen. Housekeeping needs to be more responsive. It took three days to complete my laundry, and I never received either a price list or an itemized invoice—even at checkout. In addition, requests to housekeeping were not handled promptly throughout my stay. The kitchen service also requires considerable improvement. I placed an order for three...

« The guys are excellent, nice rooms as showed, very flexible. You wont be harrased to vacate the premises once yo time is done. Very deliciois breakfast and food. Very affordable services. Will recommend fkr anyone to go there, be it family, friends or business. They are just spectacular. For the price they offer, it's really worth it »

« Great and convenient place to stay. »