Hotel Elgin

« Room was clean staff gave us extra towels. Plenty of parking no pool »

« Beautiful place and quiet »

« Great location. Clean rooms. Nice carpet. Breakfast buffet was a little cramped for the number of guest. »

« Chambre très propre »

« If you like firm mattresses, you'll like this place. "Mattress" like wooden planks. Staff I guess helpful, had to wait 20 minutes for them to check with staff for a clean room. Nice enough room, just bed annoying. Laundry advertised on Expedia, but they don't have one currently. They are putting one is supposedly, but not ready yet. Area is nice and close to expressway. Office park setting, so nothing really close to walk to. »

« Check-in process was smooth. Breakfast was standard. Our kids enjoyed the pool. Staff provided extra towels on request. Bed linens felt fresh. Good stay. »

« Clean room, friendly staff, great breakfast. Undergoing some refurbishment but that wasn't intrusive. Plenty of parking. Have stayed here before and will again. »

« Room was not clean. There was food on the floor when we arrived. There was water on the floor from under the dishwasher. Not sure if it was leaking as we did not use it. »

« Everything was clean. »

« This was my 3rd stay in this hotel. Each time it has been clean, terrific staff, great breakfast, nice beds etc. This is the best hotel in St.Charles. Also great area to walk to shopping. »

« This was the worst hotel I have experienced. The pictures on Expedia do not match the reality of the hotel. When we first walked in, there was a pile of trash outside the door. We looked passed it, thinking it could just be a blip. Nope. When going to our room we came across stairs covered in duck tape, broken blinds on the windows, and dirty carpets. In our room the window would not close, the bathroom was filthy. Finger prints, hair, and a stained bath mat. We called the front office to...

« Basic place. »

« Loved it »

« Comfortable room, quiet. Bottom sheet was a bit rough. »