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Bewertungen von Motel 6 Espanola, NM

2 out of 5
Motel 6 Espanola, NM
811 S Riverside Drive, Espanola, NM

Bewertungen

6.2
83 von insgesamt 422 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
98 von insgesamt 422 Gästebewertungen haben eine Bewertung von 8 - Gut" "
85 von insgesamt 422 Gästebewertungen haben eine Bewertung von 6 - Okay" "
75 von insgesamt 422 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
81 von insgesamt 422 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6.6/10

Sauberkeit

6.6/10

Personal & Service

6.0/10

Ausstattung

6.2/10

Zustand der Unterkunft

6.6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Joseph

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
No real issues except the rooms’ wall to the hallway are paper thin. Anyone in the hall talking at normal volume could easily and loudly be heard in the room. People were coming and going all night. Would’ve rather had a door leading outside than to an indoor hall if that helped with the noise. Not to mention the price for a room was absolutely outrageous for what you got at a typical motel. For half the price, it would’ve been more tolerable
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Jodie

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
I wanted to be near an exit so I could easily take my dog's out during the night but instead they put us at the end of the hall near an emergency exit, which wasn't to be used. We also had trouble with the TV remote and instead of giving us a different one, the owner insisted we weren't using it right. He had to come in to find out for himself that it wasn't working and finally gave us a different. He was not very pleasant about it.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Brand Experience Team am 20. Mai 2024
Hi Jodie,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 – Hervorragend

Ruben Aaron

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perron
Aufenthalt von 1 Nacht im März 2024
Antwort von Nancy Y. am 2. Apr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 – Okay

Lindsay, Durango

Mit der Familie gereist
Gut: Personal & Service
Proprietors are kind people. They assisted us when our travel plans changed.
Aufenthalt von 3 Nächten im März 2024
Antwort von Nancy Y. am 2. Apr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 – Gut

Eleazar

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Felt safe. Traveled with kids, so that was important. Must deposit $100 cash, which I got back when I checked out. Room was clean. Shower was powerful and hot. Had a few issues with the TV and sink drain, but overall not a big deal. It is noisy there, but not terrible.
Aufenthalt von 3 Nächten im März 2024
Antwort von Brand Experience Team am 18. März 2024
Hi Eleazar, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

10/10 – Hervorragend

Joshua

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful place. Love that dogs can stay free. Rooms are wonderful and comfortable
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nancy Y. am 5. März 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 – Okay

David

Verbesserungswürdig: Personal & Service und Ausstattung
Expensive for what it is
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brand Experience Team am 26. Feb. 2024
Hi David,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 – Gut

Wilmer

Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Kevin

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Ok
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nancy Y. am 23. Jan. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 – Hervorragend

Teddy

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Dezember 2023

8/10 – Gut

Cathy

Mit Haustieren gereist
Gut: Sauberkeit und Personal & Service
Dogs stay for free!!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Brand Experience Team am 8. Jan. 2024
Hi Cathy,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

10/10 – Hervorragend

Karl

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

James

Geschäftlich gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The room is Okay. Fresh paint, nice refrigerator and microwave. Furniture and decor os dated. Kind of late 50's laminate. Floor is laminate too, better than carpet, but fairly scratched, and not shiney clean. Everything works, lights, water, unit style HVAC. Quiet enough. Almost impossible to get in and out of the parking lot. Up s steep slope directly on to a busy highway. No intersection, no traffic lights, no turn or acceleration lane. Half the parking lot is blocked off for resurfacing. Took everything out of the car. Looks to be in a rough part of town. Check in desk is glassed in and you pass your ID and credit card through a slot below the glass. Makes you wonder what you got into.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Brand Experience Team am 26. Dez. 2023
Hi JamesThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 – Hervorragend

Ellen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good experience
I was here for 3 days and found the staff super friendly and responsive. I recommend this hotel for budget travel.
Aufenthalt von 1 Nacht im November 2023
Antwort von Brand Experience Team am 7. Dez. 2023
Hi Ellen,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

4/10 – Schlecht

Brenda

Geschäftlich gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Wanted a 1st floor room. There were 2 cars in the parking lot and front desk person said the lower rooms were full. There was no one there! Have stayed here several times: gap under room door so lots of light comes in, noise from hallway high when people walking by. Overall looks run down. Weird entry to parking lot. Dont think I'll be staying herebany more.
Aufenthalt von 1 Nacht im November 2023
Antwort von Brand Experience Team am 5. Dez. 2023
Hi Brenda,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 – Schlecht

Paul

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Rude!
Owner /Manager was super rude. Not helpful and probably shouldn't hold a customer service position.
Aufenthalt von 1 Nacht im November 2023
Antwort von Brand Experience Team am 5. Dez. 2023
Hi Paul,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 – Okay

Evelyn

Mit dem Partner gereist
It was okay for the price but I found it too close to the highway
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Brand Experience Team am 30. Okt. 2023
Hi Evelyn,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Disappointing
The manager was not friend. It was hard fir me to understand what he was articulating. The room needed more cleaning. The bedspreads were dirty. Two adults stayed in two bedroom and i thought the price was expensive. I told the manger that there two adults staying the room. He gave us 1 key to share. We were not satisfied with the stay.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Brand Experience Team am 25. Okt. 2023
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 – Hervorragend

Kathleen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023

4/10 – Schlecht

Sandra

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The room was clean, but bare bones, no fan in bathroom, no shampoo or conditioner, only two hardback chairs, or sit on the bed or else, advertised hot breakfast, when we asked where to find the hot breakfast, the host said" hot coffee" and gave me 2 thumbs up. I told him my reservation stated hot breakfast, he gave me another two thumbs up. Coffee was not in room, but downstairs and down the hall!! It is located next to a drive-in restaurant that caters to noisy customer cars until late. The highway is very noisy as well. No thanks, not again for us!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Nancy Y. am 17. Okt. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 – Ungenügend

VICTOR

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
O selected a king room- king bed. Receptionist set me up with a 2 quien bed smaller room. Realy bad experience. ☹️☹️☹️☹️☹️☹️☹️
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Nancy Y. am 17. Okt. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Ungenügend

Joseph

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Raquel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Checked me in for 3 rooms 3 night stay very quickly. We didnt spend much time due to sight seeing but we did enjoy the little bit of time we were there.
Aufenthalt von 2 Nächten im September 2023
Antwort von Brand Experience Team am 9. Okt. 2023
Hi RaquelThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 – Hervorragend

Lanita

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good place to stay
Front desk gave me a very quiet room. The bed was squeaky but overall I was pretty satisfied with the room.
Aufenthalt von 1 Nacht im September 2023
Antwort von Brand Experience Team am 28. Sept. 2023
Hi Lanita, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 – Ungenügend

Eldon

Verbesserungswürdig: Personal & Service
They denied me the room. I had to drive another 50mi before I could find another room.
Aufenthalt von 1 Nacht im September 2023
Antwort von Brand Experience Team am 18. Sept. 2023
Hi Eldon, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 – Gut

Angela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Basic clean, quiet room.
Motel 6's are very basic, nothing fancy. No food at the hotel but there's a Sonic next door. The rooms were clean and quiet. This one allows pets, which is what we needed. We stayed 3 nights. The people hanging out in the parking lot were sketchy, but so is Espanola in general. As a woman, if I was traveling alone, I would have preferred to stay elsewhere.
Aufenthalt von 3 Nächten im September 2023
Antwort von Brand Experience Team am 11. Sept. 2023
Hi Angela,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was OK
Aufenthalt von 1 Nacht im August 2023
Antwort von Brand Experience Team am 28. Aug. 2023
Hi Gary,Thank you for the perfect rating!Lilith#Team6

6/10 – Okay

Jeff

Geschäftlich gereist
It’s okay
It’s an okay hotel. Not the best but not the worst.
Aufenthalt von 4 Nächten im August 2023
Antwort von Brand Experience Team am 28. Aug. 2023
Hi Jeff,Thanks for your review, we really appreciate the support. Lilith#Team6

8/10 – Gut

Katherine, Kamuela

Aufenthalt von 4 Nächten im August 2023

8/10 – Gut

Annalisa, --

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Struttura molto essenziale. Prezzo conveniente
Aufenthalt von 1 Nacht im August 2023
Antwort von Brand Experience Team am 21. Aug. 2023
Ciao Annalisa, Grazie per aver condiviso la tua recensione. Siamo lieti che ti sia piaciuto il tuo soggiorno! Maz K.#Team6

4/10 – Schlecht

Evelyn, San Gabriel

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Ema

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023

2/10 – Ungenügend

Gina

Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

Vanessa

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
!!
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Brand Experience Team am 25. Juli 2023
Hi Vanessa, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 – Hervorragend

B

Gut: Personal & Service
I slept well. Staff is 5 star 👌
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Brand Experience Team am 17. Juli 2023
Hi B,Thank you for the perfect rating!!Lilith#Team6

10/10 – Hervorragend

Fernando

Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

April

Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Bed was hard, u can hear everything through the walls. No shampoo.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Brand Experience Team am 10. Juli 2023
Hi April, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

6/10 – Okay

Jorge

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Owner works there bad customer service skills
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Nancy Y. am 4. Juli 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Ungenügend

Margarito

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Don't Leave The Light On!
Website is deceiving, it shows wooden flooring. Rooms do not have wooden flooring, they have carpet. Carpet is nasty and stained.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Nancy Y. am 13. Juni 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 – Okay

Prashanty

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Okay room, nothing special
Room was okay, nothing special, no breakfast, no other facility. The room fair was more than room as per room standard
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Brand Experience Team am 5. Juni 2023
Hi Prashanty,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 – Gut

Jose

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location. Rooms near the stairs are noisy. No elevator to the second level. Room was clean.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Brand Experience Team am 30. Mai 2023
Hi Jose, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

10/10 – Hervorragend

Jose

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location and quiet.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Brand Experience Team am 30. Mai 2023
Hi Jose, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

10/10 – Hervorragend

John, Longmont

Aufenthalt von 1 Nacht im Mai 2023

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good for basic stay
Bed comfortable. Very basic room with only tv, fridge, microwave, 2 small soap bars, small towels. No coffee maker, no shampoo, no hair dryer. Good a/c. Friendly front desk.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Nancy Y. am 22. Mai 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 – Ungenügend

Erma

Mit Haustieren gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dirty sheets in room. Management unwilling to provide a downstairs room because all rooms downstairs given to construction workers on jobs in the area! One positive thing. Management refunded charge for second night, as I cancelled that night because of the dirty sheets.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Nancy Y. am 22. Mai 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 – Gut

Rob

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023

2/10 – Ungenügend

Otis

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2023

6/10 – Okay

Sylvia

Mit der Familie gereist
Gut: Sauberkeit
Clean rooms, but not very friendly staff
Aufenthalt von 1 Nacht im April 2023
Antwort von Brand Experience Team am 17. Apr. 2023
Hi Sylvia,Thanks for your review, we really appreciate the support. Maz K.#Team6

6/10 – Okay

Hillary

Aufenthalt von 1 Nacht im März 2023

4/10 – Schlecht

Gary

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Note north and south. This means across the road from each other. Judging by the vehicles parked, the south side may be having success. The north side, which I stayed at, is delapitated.
Aufenthalt von 1 Nacht im März 2023
Antwort von Brand Experience Team am 3. Apr. 2023
Hi Gary,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6