2/10 – Ungenügend
Sharee J.
11. Juni 2025
Verbesserungswürdig: Sauberkeit
This was a cute property that I unfortunately cannot recommend. This property is on a wooded property and as we climbed the stairs, there were multiple sticks and branches down. No big deal, we thought, but it was probably a sign that no one had been to the property for awhile. When we opened the door, there were multiple live bugs that crawled in or around the door. Well, with the trees, we thought they had probably been clustered around the doorframe. Again, we killed those bugs and planned to continue our stay. I didn't see any bugs in the bedroom but there were a couple dead bugs on the windowsill. Not uncommon but also could have been easily wiped up when cleaning so I rated the cleaning at a 3. When I got up in the morning and turned on the bathroom light, I saw a couple bugs scatter. What kind of bug scatters with light..... roaches. I walked out into the hall and there was another similar bug but I didn't recognize the type of bug. At that point, I decided I didn't want to stay there for the 2nd night and I felt that was a reasonable decision as I had seem multiple dead and live bugs in multiple rooms at that point. So we packed up, notified Vacasa and left at check out time. We left the bugs on the floor and window sills so there wouldn't be questions about the validity of them being there. About 4 messages over 2 days later, and I was denied a refund of the 2nd nights stay that I requested. I happily have paid for the night we did stay.
Sharee J.
Aufenthalt von 2 Nächten im Mai 2025