8/10 â Gut
Danielle
Mit Haustieren gereist
31. Juli 2025
This hotel is a vacation type of hotel, not so much a lay your head for a night hotel, which I was not familiar with when booking our reservation as weâre travelling from Ontario to Alberta for a big move.
Because of the move, things in the days prior to arriving were not in our favour and so our timing to play catch up looked like 14 hr drive days.
GPS put us arriving at arriving past 12 midnight, which is when the hotel is no longer staffed for check ins. I called the hotel and explained the situation and it did not seem to be in our favour other than calling when we got close to see if someone could stay past 12 and wait on our arrival with no confirmation. We had no option to cancel without paying 100% of our room.
I reached out to Expedia in a desperate attempt to help cancel or have something work. Our Expedia CSR was fantastic and reached out to the hotel for us and advocated about our situation and they offered for an employee to stay until 1AM to check us in.
We arrived at 12:40 AM and were greeted by a lovely person who was amazing with the check in process and made it easy and got us on our way to our room.
The room was on the main floor down a locked hallway, which when travelling with a dog is especially nice to not have additional foot traffic in the hallways.
The beds were comfortable, the room was a fair size and the room was cozy.
The room was clean overall.
We ordered from the in hotel restaurant for breakfast and it was delicious.
Danielle
Aufenthalt von 1 Nacht im Juli 2025