Städtereisen Fanes

The room had quite old furniture(older part of the hotel), and there were no additional toiletries provided (just soap). The food was okay with plenty of choices, but it was often cold. The coffee was also disappointing. The juice was good in two of the restaurants (100% from a carton), but the juice in the main restaurant and the pool bar was of very poor quality.The hotel is very family-oriented and has potential, thanks to its friendly staff and excellent animation team. Unfortunately, the worst part of our stay was the cockroaches. I found one at night, so the next day (our last), we informed reception. We received an apology, and they proposed to either change our room or clean it. We decided to stay, and the room was cleaned. However, on our final night, we had to change rooms in the middle of the night after another huge cockroach, around 5 cm long, ran across the entire room. For the price we paid, we expected better quality.

Wir waren bereits zum zweiten Mal in diesem Hotel und wieder rundum begeistert. Alles war wunderbar: der Service, die supernetten Mitarbeiter und vor allem das geniale Essen und das Musikprogramm am Abend. Man fühlt sich hier einfach sofort wohl und willkommen. Ein ganz besonderes Lob an Noula und Olga aus dem Restaurant, die uns jeden Tag mit einem strahlenden Lächeln begrüßt haben. Vielen Dank für die schöne Zeit – wir kommen gerne wieder. Bis zum nächsten Mal! 😊