Ambanganga Korale : locations de vacances

« De lobby was kil en sfeerloos. Overal felwitte spaarlampen. Slechte acoustiek zoals in een grot. De suite was groot en met gigantische terrassen met zicht al om. Het bed was van goede kwaliteit. De afwerking van de suite liet te wensen over. Er waren overweldigend veel knoppen voor de verlichting (wederom witte spaarlampen). De afwerking kon beter. Geen kitranden, losse wandcontactdozen, losse deurslot. Het bad werd niet warm genoeg. We hebben bijgevuld met de waterkoker. Het diner was een...

« Our family of 5 arrived at the villa at 630pm tired and hoping for a good night rest. Pressed the bell and knocked on the door before someone came down from the villa. Realised they werent aware there is a booking for the night's stay! We had to wait for a good one hour before that poor caretaker sort out the stay wt the owner for our booking and then cleaned the rooms. No service recovery and no apologies by the owner at all. Utterly disappointed! »

« Let me start with the good points since there are very few : the look of the room - beautiful Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided : - we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...